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Otto Cadillac
Albany, NY
1,719 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,719 reviews
June 07, 2024
She was very accommodating. She was very friendly and eager to help and very personable. She was very friendly and eager to help and very personable. More
by mobutler020
Verified Customer
Helpful June 06, 2024
Steve was a pleasure to work with . We did not feel any pressure. I have called him a few times and he has been very helpful & pleasent We did not feel any pressure. I have called him a few times and he has been very helpful & pleasent More
by rdesanty
Employees Worked With
Other Employees :
Nelson delivered our new car. We cannot praise him enough. He took time with both my husband & myself. He answered every question we had.
June 06, 2024
All staff were very good. They took their time and explained everything . Everyone was very courteous . Would recommend this facility to friends and family. Love my car!!👏👏� They took their time and explained everything . Everyone was very courteous . Would recommend this facility to friends and family. Love my car!!👏👏😎😄🌺 More
by gaevers
June 05, 2024
Great service thank you to the service team look forward to return for my next service to return for my next service More
by leggett
Employees Worked With
June 05, 2024
My experience with your dealership was very good. I had issues that you resolve very well and I appreciate the consideration and the professionalism shown. Thank you. I had issues that you resolve very well and I appreciate the consideration and the professionalism shown. Thank you. More
by walterphillips
Employees Worked With
June 05, 2024
All good Bill is an asset to your organization great customer service and a gentleman customer service and a gentleman More
by Joseph
Employees Worked With
June 05, 2024
Steve and the team provided top notch service and I am very happy with my purchase very happy with my purchase More
by Mikeaskew01
June 05, 2024
I have purchased vehicles from Otto Cadillac for decades. Steve Lemon was my salesman and he is professional, friendly and knowledgeable. He is top rated. Bill McLean is my service representative and he i Steve Lemon was my salesman and he is professional, friendly and knowledgeable. He is top rated. Bill McLean is my service representative and he is great at what he does and I trust him since he is always up-front and honest and does his best to see that my vehicle is well cared for. Bill has earned my trust. It is like family there for me and I would highly recommend then as a dealer. More
by billpaquette.ny
June 05, 2024
They was no pressure to buy a car. They were helpful and accommodating. The entire sales process was great. They were helpful and accommodating. The entire sales process was great. More
by bradleyej
June 01, 2024
Excellent service, no pressure, except for a 3-4 late delivery love the dealership, salesman was very polite, everything was in order on the day of closing. delivery love the dealership, salesman was very polite, everything was in order on the day of closing. More
by steve.yatzkanic
