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This rating includes all service center reviews, with more weight given to recent reviews.
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1,190 Reviews of Otto Cadillac - Service Center
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April 27, 2024
Definitely the most informative, honest and down to earth dealer I've dealt with in years. Id highly recommend Otto to anyone, with zero hesitation! dealer I've dealt with in years. Id highly recommend Otto to anyone, with zero hesitation! More
by L Darnell Davis
Verified Customer
Helpful April 27, 2024
I always receive excellent service. The staff reviews the required repairs with you. I needed new tires. The staff found a rebate for my tires. They even filled out the rebate form for The staff reviews the required repairs with you. I needed new tires. The staff found a rebate for my tires. They even filled out the rebate form for me. More
by JAMA724
Employees Worked With
April 27, 2024
I liked their attitude, they did their job quickly and efficiently, thanks to everyone who worked there efficiently, thanks to everyone who worked there More
by ULUGBEK.DUSTOV1981
Employees Worked With
April 26, 2024
There are males in service department who are throwbacks to Martin Luther King protests era. It appears obvious to me the service advisor "Bill Mclane" & service tech or techs are attempting by vehicle sabo to Martin Luther King protests era. It appears obvious to me the service advisor "Bill Mclane" & service tech or techs are attempting by vehicle sabotage to see me & my 2013 Cadillac or finances departed by mechanic's lean on my vehicle via thousands of dollars at a time "shortly" after a suppossed multipoint inspection on paper to cover tracks. Some people simply refuse to accept the progress of people other than themselves. More
by na13
April 24, 2024
Fast reliable service from friendly staff that communicate issues and service very well. Don’t n time! communicate issues and service very well. Don’t n time! More
by rcgreene
April 24, 2024
Sent my sister and tricked into buying $50 wipers. Paid $300 for oil/tire rotations. Not professional. Paid $300 for oil/tire rotations. Not professional. More
by brij112121
April 19, 2024
The people are so kind and helpful. The dealership is so clean and welcoming. 15 The dealership is so clean and welcoming. 15 More
by Galen
Employees Worked With
Other Employees :
Dawn Crossley
April 19, 2024
I had a good customer service experience ,I am happy with my purchase and service ,will do business with them again thank you cathy campagna with my purchase and service ,will do business with them again thank you cathy campagna More
by venus07121960
Employees Worked With
April 18, 2024
Excellent service as always. Service department always keeps me well informed and service is always prompt. Service department always keeps me well informed and service is always prompt. More
by MCOLOGGI
Employees Worked With
April 18, 2024
Service team is friendly and prompt with service. Always experience a warm and inviting atmosphere with every visit. Always experience a warm and inviting atmosphere with every visit. More
by janicelo
Employees Worked With
