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Regal Kia Lakeland
Lakeland, FL
4,334 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,334 reviews
May 23, 2024
Have been good so far service department could call when car is finished sooner waited all day car is finished sooner waited all day More
by yupneck1201
Verified CustomerEmployees Worked With
Helpful May 23, 2024
The team keeps good records and always have a good answer when asked to help. when asked to help. More
by JBTMJ1
May 23, 2024
The dealership was welcoming and Orlando was great to work with. It was a pleasant surprise compared to the culture of most dealerships now. work with. It was a pleasant surprise compared to the culture of most dealerships now. More
by m.c.doozy
May 22, 2024
Very accommodating, friendly, professional and very supportive. Genesis was very attentive to us , our visit was great. supportive. Genesis was very attentive to us , our visit was great. More
by jojo32066
Employees Worked With
May 21, 2024
Misty is Amazing! ! Every time she helps me, she always so helpful and goes above and beyond . ! Every time she helps me, she always so helpful and goes above and beyond . More
by rbuffy1975usa
May 21, 2024
This dealership is A1 for customer service, Everything was explained in detail. Thanks alot Jeremy! was explained in detail. Thanks alot Jeremy! More
by MDL
Employees Worked With
May 20, 2024
I Always use Regal Kia on maintenance on my 2017 Sedona. They make sure it is in the dame shape as the day I bought. They make sure it is in the dame shape as the day I bought. More
by CSIMMS1
Employees Worked With
May 20, 2024
Service staff were very pleasant and professional. Waiting area was very smart, with free coffee and chips. Waiting time, although they were obviously very busy, was acceptable. This was the first of Waiting area was very smart, with free coffee and chips. Waiting time, although they were obviously very busy, was acceptable. This was the first of 3 prepaid services when I purchased the vehicle, so I'll be back. More
by Wedgebill
Employees Worked With
May 20, 2024
Friendly and respectful, does a good job keeping me informed while vehicle is being serviced informed while vehicle is being serviced More
by tlevasseur22
Employees Worked With
May 19, 2024
