Sam Pack's Five Star Ford Carrollton
Carrollton, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Couldn’t ask for a better buying experience. My salesman, Seth Wright, was great from start to finish keeping me informed of the trucks’s shipping progress from the Kentucky plant. Luis Gonzal My salesman, Seth Wright, was great from start to finish keeping me informed of the trucks’s shipping progress from the Kentucky plant. Luis Gonzalez made quick work of the paperwork and wasted none of our time. I was looking for a unicorn and Sam Pack had it! Whoever ordered my truck needs a cold beer or two. I told Seth that when Ford makes a King Ranch F350 in gray I’d drive to Dallas again and buy it from him! More
The entire dealership was super friendly. I would buy another vehicle from there, and when I eventually trade mine in I will definitely go back! I would buy another vehicle from there, and when I eventually trade mine in I will definitely go back! More
Jared is awesome Met at the gym and he sold me 2 f150 and a Bronco. Can’t go wrong with this guy. and a Bronco. Can’t go wrong with this guy. More
Trey Russell is a man of his words. We have known him since early 2010. He is the pillar of Sam Pack's Ford Carrollton TX. He proves over and over that he loves to do business with anyo We have known him since early 2010. He is the pillar of Sam Pack's Ford Carrollton TX. He proves over and over that he loves to do business with anyone who step into his dealership. When your leader is compassionate, your team will follow you. I also want to add the name of R.J. Rebolloso, who is a general Sales Manager works very close to Trey. I will advocate for Trey and Sam Pack's Ford Dealerships for any time of the day. I highly recommend anyone looking to buy Ford cars, to go see Trey and his team. We had bought brand new 2010 Ford Fusion, Traded Lexus ES350 to buy 2012 Ford Focus and then 2018 Ford Focus. In all 3 purchases, Trey played a major role. More
David (sales rep) and Luis (finance) were awesome! It was quick to make an appointment and I was in and out in no time. Looking forward to working with them on future endeavors! It was quick to make an appointment and I was in and out in no time. Looking forward to working with them on future endeavors! More
My first experience with a Sam Pack dealership was the Carrollton dealership in 2006. I have been going to the Dallas location due to convenience and proximity. Their service there has gone downhill so ba Carrollton dealership in 2006. I have been going to the Dallas location due to convenience and proximity. Their service there has gone downhill so bad that I cannot go there anymore. You are lucky if you get a response from them at all much less a prompt reply from managers on down. Mass confusion always. Very disappointing considering how it used to be. Possibly due to employee turnover. So, I searched the Carrollton location and found out that Clay Young was still there as was my salesman Rey Mendoza and Trey Russell. Also discovered some other employees in service department were still there. My first inquiry was to Clay, and lo and behold I received a very prompt, detailed response, fully answering my inquiry. I have not been back yet but that is my goal. More
So thankful about Danny helping me and guiding me with my family car. I have been so happy about my purchase Danny was always so patient and understanding. 100% recommended Definitely coming back for a new family car. I have been so happy about my purchase Danny was always so patient and understanding. 100% recommended Definitely coming back for a new car More
Best dealership in dfw. They take care of you like family during and after you purchase a quality vehicle. My whole family has been taken care of by Danny Forsee and Clay Y They take care of you like family during and after you purchase a quality vehicle. My whole family has been taken care of by Danny Forsee and Clay Young for almost 30yrs. More
Our experience with Otilio Hernandez was probably the best experience yet! We told him what we were looking for and he made some great suggestions, let's us pick what we wanted and did all the process wi best experience yet! We told him what we were looking for and he made some great suggestions, let's us pick what we wanted and did all the process without a snag, quick and easy and we drove off with our new vehicle just like that! Thank you so much! Otilio! More
I never write a review for ANYTHING! Least of all on a car buying experience because it is never fun and takes so long...but after my experience with Jared Wingard, I sprinted to write Least of all on a car buying experience because it is never fun and takes so long...but after my experience with Jared Wingard, I sprinted to write a review. It was THAT great. I spoke with Jared over the phone, explained my not so ideal situation, sent all my vital info to him via text and after work I went to the dealership and I was driving away with my new car 45 minutes later. It was amazing. Jared was responsive, and so helpful he listened to all that I wanted and delivered it to me in record time. I will never buy another car elsewhere. I am a customer for life and will request that amazing man every single time!!! More