Purchased a used SUV for my son on the 4th of July. I've purchased 4 cars from Schaumburg Toyota in the past 7 years for my 4 family members, all vehicles were purchased at Schaumburg Toyota with Zaya Ochana as our salesperson.
We invested a total of 4 hours, starting with viewing three SUVs, test driving each of the 3 vehicles several times, negotiating the deal, completing the necessary paperwork, and driving out the door with our purchase, making it to a 4th of July family picnic on time.
A couple of recommendations for anyone considering buying a vehicle from Schaumburg Toyota:
1. Be prepared when you walk in the dealership. Schaumburg Toyota has a great website to view and filter which vehicles to consider. I was able to narrow down the entire used inventory to 3 SUVs which I wanted to see, a big contributing factor to the 4 hour purchase timeframe.
2. When you walk into the showroom, ask for Zaya. If another salesperson wants to 'help' you, hold out until you are able to work with Zaya. I found several salespeople at the dealership, in the past and, particularly on this visit, to be a bit over the top and not fit with my buying process preference.
3. Don't assume that Zaya or any other salesperson will give you the best price immediately. It is, after all, a car dealership and negotiation skills are still required. Fortunately, there is sufficient information accessible on the internet to provide immediate, on the spot information to make an informed offer on any vehicle. Remember, when you've formulated your best offer, the dealership still has to make a reasonable profit.
Because of the business friendship with Zaya, the negotiation I experienced was a fun experience, one which we maintained our sense of humor throughout. Zaya is truly interested in the development of a long term business relationship, so he will have your best interest, with respect to the vehicle purchased, in mind. His goal is to have completely satisfied customers with whom he will have future business.
I Recommend This Dealer:
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