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Shottenkirk Honda of Huntsville - Service Center

Huntsville, AL

4.7
526 Reviews

526 Reviews of Shottenkirk Honda of Huntsville - Service Center

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April 25, 2024

In and out fast. Got there and everything went just as planned. No further comment. More

by TOPPESTCAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

Helpful
April 25, 2024

Everything was completed in a timely fashion and efficiently. I was very pleased with the service. More

by JORDANDANELLE94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda of Huntsville in the future!

Helpful
April 24, 2024

Service is too expensive and a 3% card fee with no warning is hateful. If I'd known ahead of time I would have brought a check. More

by STUPIDMAIL2021
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for your feedback. We will share your comments with the team, and we hope you will give us another opportunity to serve you. Please don't hesitate to reach out to us directly if you'd like to discuss this matter in more detail!

Helpful
April 24, 2024

Clean, quick and thorough. Service provider was patient and knowledgeable. Front desk lady was kind and helpful More

by MARNIEJ73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blond lady at information desk
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Apr 25, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

Helpful
April 23, 2024

The last two times Iv been in , everyone Iv met with in the service dept has been wonderful, professional and courteous!! More

by ROBBIKIMBERLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you so much for your great review. We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Huntsville to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
April 23, 2024

Speedy service and helpful in answering my questions about a recent recall. I highly recommend this location. More

by brenbuehler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Huntsville, we look forward to having you as one of our valued customers for many more years to come!

Helpful
April 22, 2024

Sami is always very nice, knowledgeable, and suggests things I may want to consider to keep in mind for future things to check on. The facility is extremely clean. The employees are courteous, helpful, a More

by MARY4U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick, Driver
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Apr 22, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
April 21, 2024

Scott is a great guy, he upfront about the cost and options so we know what to expect. More

by TDT107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Huntsville.

Helpful
April 21, 2024

Very classy and prompt dealership. No wait time! As soon as I arrived, the service team was right there helping me! More

by nadiamatthews28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Shottenkirk Honda of Huntsville responded

nadia, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
April 20, 2024

I was disappointed to find out that 3% charge is being applied to credit card use. Seems this should be part of doing business since not everyone carries all of cash or checks. More

by NARUMJ4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for visiting our service department. We will share your comments with the team. Please don't hesitate to let us know if we can be of further assistance.

Helpful
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