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South Bay Hyundai

Torrance, CA

4.7
3,380 Reviews
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20433 Hawthorne Boulevard

Torrance, CA

90503

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Showing 3,380 reviews

May 10, 2024

South Bay Hyundai is AWESOME. Steven made us fell like family. He is genuinely friendly, respectful and attentive.He found us just the right car.Mace was also awesome.He answered More

by enmperis3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

South Bay Hyundai responded

Thank you for allowing us to earn your business and posting an awesome review. We're happy to read about your great experience and will be sure to pass on your kind words to the team. Please let us know if there's anything else we can do for you and thank you for the recommendation.

May 10, 2024

South Bay Hyundai was awesome! !! They were all honestly very friendly respectful and professional. We felt like family. Everyone we encountered were AWESOME. Ryan made us feel at More

by enmperis3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

South Bay Hyundai responded

Thank you for taking the time to leave us a comment on your experience with us. It's always a pleasure to hear how our staff was able to help a customer feel like family. And of course, we have to thank you for recommending us as well. If there is anything you need please feel free to let us know.

May 08, 2024

I had a wonderful experience at South Bay Hyundai. The staff were all Professional, Patient, Thorough and kind. More

by nicolelockwood88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike "MJ" Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

South Bay Hyundai responded

What a great review! Thanks so much for taking the time to rate and review your positive experience! Please don't hesitate to reach out if we can help you with anything else.

May 08, 2024

For the past 10-years I've received consistently great service from the team of professionals at South Bay Hyundai. More

by mdemucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hollie
May 10, 2024 -

South Bay Hyundai responded

Thank you for your fabulous recommendation and review! All of us at South Bay Hyundai are so pleased you have enjoyed your experiences working with our team, and we look forward to working with you again! If there is anything more we can do, please let us know.

May 07, 2024

Great dealership, everything looks new and clean. Ryan was very helpful and informative with the process, and I enjoyed working with Juan. More

by adrian.werner01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

South Bay Hyundai responded

Thank you for your business and posting a review. We're happy to read about your great experience and will be sure to pass on your kind words to the team. Please let us know if there's anything else we can do for you

May 07, 2024

The advisor was very kind and waiting room was clean and cosy to spend my time there. More

by changho.goock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Kwak
May 10, 2024 -

South Bay Hyundai responded

Your feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

May 06, 2024

Great service and personel. Expained everything, and stayed in touch with me while on the premises. More

by REDENNIS2468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole,Chris Sanchez, Sebastion
May 06, 2024 -

South Bay Hyundai responded

Thank you for writing a such a fantastic review! We are so happy to hear about your experience at South Bay Hyundai. We thank you for giving us the opportunity to serve you and look forward to continuing to work with you.

May 06, 2024

While Nicole was absolutely fantastic, the drop off was possibly one of the worst I have ever had. I have leased my car for the last 20 years, at different brands (Honda, Lexus, Audi), and I'd say Hyundai More

by lil124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole
May 06, 2024 -

South Bay Hyundai responded

We're very sorry to see the low rating and to hear about your experience. Our team consistently strives to provide our customers the best possible customer service, and we're sorry we missed the mark. We're sorry for the miscommunication and we understand your frustration.

May 06, 2024

Executed the agreed deal very quickly with no typical dealer hassles or upsell, great experience. More

by AINLA
Recommend Dealer
Yes
Employees Worked With
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

South Bay Hyundai responded

We appreciate your positive review of your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

May 06, 2024

I am 67 and this was the best Dealership I have ever been to. The customer service was excellent. Big thank you to Eddy, MJ and Juan More

by rmedrano51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike "MJ" Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

South Bay Hyundai responded

Wow! Thank you for allowing us to earn your business! All of us at South Bay Hyundai take great pride in providing nothing less than exceptional service, and we are glad that was your experience! Enjoy your new Hyundai and please don't hesitate to reach out if you have any questions!