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Toyota of Scranton

Scranton, PA

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Employees
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Vehicles
4.7
5,237 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,237 reviews

October 30, 2024

Courteous, professional and knowledgeable personnel. Inappreciate how organized ans streamlined the checkin and pick up is. And the comfortable waiting area with snacks is a nice plus! More

by LMFOHANDLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailee Politz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Toyota of Scranton responded

LMFOHANDLEY LMFOHANDLEY, Thank you so much for sharing your feedback! We're thrilled to hear that our team's courtesy, professionalism, and expertise left a positive impression on you. We’re glad that our check-in and pick-up processes made your visit smooth and efficient, and that you enjoyed the comfortable waiting area and snacks. We look forward to serving you again and making each visit just as seamless. Safe travels! Warm regards, The Service Team Toyota of Scranton

October 30, 2024

It is always pleasant. At this Toyota service center. I have never been disappointed. Clean waiting area. Attentive service managers and even a snack bar. More

by LADNA47C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Seijas
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Toyota of Scranton responded

LADNA47C, Thank you for your kind words and for taking the time to leave a review! We're glad to hear that your experiences have been consistently pleasant and that our team and amenities, like the clean waiting area and snack bar, have contributed to your satisfaction. We appreciate your feedback and look forward to continuing to make each visit just as enjoyable for you. Safe travels, and we’ll see you next time! Warm regards, The Service Team Toyota of Scranton

October 29, 2024

I had a very good time it was nice place very clean nice people thank you More

by DFRONCEK05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Toyota of Scranton responded

DFRONCEK05, Thank you for your kind review! We're delighted to hear that you had a great experience and enjoyed the clean environment and friendly team. We appreciate your visit and look forward to welcoming you back anytime. Safe travels, and thank you again! Take care, The Toyota of Scranton Team

October 29, 2024

Toyota of Scranton is my go to dealership for sales and service in our area More

by PAJOE18447
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cheverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adriana and Jaime
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Oct 30, 2024 -

Toyota of Scranton responded

PAJOE18447, Thank you for making Toyota of Scranton your go-to dealership! We’re honored to be your choice for sales and service, and we're committed to providing you with exceptional experiences every time you visit. We look forward to continuing to serve you. Thank you for your loyalty! Warm regards, The Toyota of Scranton Team

October 29, 2024

Excellent service! A great experience for the first time. And a nice purchase from Toyota of Scranton! More

by ROMAN_MIROSLAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ebrahin Evertsz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

Toyota of Scranton responded

ROMAN_MIROSLAV, Thank you for sharing your experience! We're so glad to hear that your first visit with us was a great one and that you're happy with your new purchase. Welcome to the Toyota of Scranton family—we look forward to serving you in the future! Warm regards, The Toyota of Scranton Team

October 29, 2024

I haven't had any issues here as of yet! Employees are kind and courteous, as well as helpful. They have a comfortable waiting room while your vehicle is being worked on, and they give you a More

by TPRADEL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Toyota of Scranton responded

TPRADEL0, Thank you for sharing your experience! We're so glad to hear that our team’s kindness and helpfulness, along with the comfortable waiting area, made your visit enjoyable. Providing clear communication and an estimated wait time is important to us, and it's wonderful to know you found it helpful. We look forward to continuing to provide you with great service on each visit. Safe travels until next time! Warm regards, The Service Team Toyota of Scranton

October 28, 2024

Going into Toyota of Scranton is always a positive experience. My service Advisor Jason is always polite and answers all of my questions when I come in for service. More

by Muir46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paligiamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Toyota of Scranton responded

Muir46, Thank you so much for sharing your experience! We’re thrilled to hear that visiting Toyota of Scranton is always a positive experience for you. Jason is a great part of our team, and it’s wonderful to know he consistently provides you with courteous and thorough service. We look forward to your next visit and appreciate your kind words! Safe travels until then! Warm regards, The Service Team Toyota of Scranton

October 28, 2024

The staff at the dealership is always prompt and courteous. They are knowledgeable and helpful. The waiting area is clean and bright. It's a nice plus to be able to get a little lunch (on you) w More

by MDESIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Toyota of Scranton responded

MDESIANO, Thank you for the wonderful feedback! We’re delighted to hear that our team’s promptness, courtesy, and knowledge made a difference in your experience. We take pride in maintaining a clean and welcoming environment, and we’re glad you enjoyed the added perk of a light lunch during your visit. It’s our pleasure to make your time with us comfortable and enjoyable—looking forward to welcoming you back soon! Warm regards, The Service Team Toyota of Scranton

October 28, 2024

Overall satisfied with the service performed on my 21 4Runner. They need to bring back the carwash. More

by ZACKMCHALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Seijas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Toyota of Scranton responded

ZACKMCHALE, Thank you for your feedback! We’re glad to hear you’re satisfied with the service on your 2021 4Runner. We understand the car wash is a valuable touch, and we value your feedback. We appreciate your patience and look forward to seeing you next time! Warm regards, The Service Team Toyota of Scranton

October 27, 2024

Very knowledgeable and pleasing to deal with. It is a positive experience knowing that David will be there to support and assist me in the process of having my vehicle serviced in the future. More

by WGAUGHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2024 -

Toyota of Scranton responded

WGAUGHAN, Thank you for your kind words! We're delighted to hear that David made a positive impression and that you feel supported when it comes to servicing your vehicle. Knowing that our team provides knowledgeable and helpful assistance is exactly what we aim for. We look forward to continuing to provide you with a great experience at Toyota of Scranton. See you next time! Warm regards, The Service Team Toyota of Scranton

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