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Wantagh Mazda - Service Center

Wantagh, NY

5.0
452 Reviews

452 Reviews of Wantagh Mazda - Service Center

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February 04, 2023

Prompt, friendly, efficient and communicative service department. From the service writer to the service manager, everyone made it a smooth, relatively quick visit. Thanks to all involved. More

by Bobbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vin Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeeshan Karim
Feb 06, 2023 -

Wantagh Mazda responded

Thank you for the review, Bobbi! This is what we love to hear. We look forward to seeing you next time when you need service again.

January 14, 2023

The service department was helpful. Quick, and explained service also covered via a video with the service man. More

by Mohl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Wantagh Mazda responded

Thank you so much for the review. That's what we like to hear. We'll see you next time.

January 12, 2023

The people at Wantagh Mazda were polite, friendly, helpful and I was in and out quickly. More

by Annlv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Palmer
Jan 13, 2023 -

Wantagh Mazda responded

Thanks so much for the review! We’re thrilled to hear that you enjoyed working with our team in the service department! Just let us know whenever you need us again.

January 10, 2023

Craig Rotter is helpful, prompt, and courteous. The easiest service dept I have ever dealt with. More

by Baileysfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Wantagh Mazda responded

We love to see reviews like this. That word - "easy" is rarely used in respect to dealerships, so we're so very proud to offer that kind of experience to our customers. Thanks again for the business, and just let us know when you need us again.

Jan 11, 2023 -

Baileysfam responded

Will do- always a pleasure!

January 10, 2023

I wanted to give praise where praise is do. Craig Rotter Asst. Service Mgr helped us resolve a safety issue with our 2023 CX5. We accessorized our car with an after market item that affected t More

by mesonerojr57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vin Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Palmer
Jan 11, 2023 -

Wantagh Mazda responded

Thank you so much for sharing your comments about your experience with our team! The recognition really does mean a lot, and we'll make sure Craig, Dave and Vin see this. Please don't hesitate to reach out if you need anything else.

December 10, 2022

I was extremely impressed with the service provided by Craig Rotter the Service Manager at the Wantagh Mazda dealership. The best dealership service I have ever experienced. Craig, keep up the good work!! More

by gochezn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2022 -

Wantagh Mazda responded

We're happy you found our staff to be so supportive during your experience here at Wantagh Mazda. We think Craig is pretty great, too! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

December 08, 2022

The customer service at this dealership never disappoints. Trust is hard to come by in this business. I always feel like family. More

by Michelleyallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeeshan Karim
Dec 09, 2022 -

Wantagh Mazda responded

We appreciate the review Michelle! We always aim to treat our customers like we do our friends and family. We're so glad you felt that way. As usual, let us know if you need anything else!

December 08, 2022

I walked in assuming the worst, but Craig was honest and sincere and won me over. He is personable, considerate and professional. If you own a Mazda, you would be wise to bring it here for your maintenanc More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Wantagh Mazda responded

Lori - we're so glad that you enjoyed working with Craig. We think he's pretty great, too. We sincerely appreciate your business and your comments. We look forward to working with you again when you're due for maintenance again!

December 06, 2022

I am 75 years old and have had many vehicles serviced in my life time. I experienced the best service from the dealership but mostly impressed how Mr. Craig Rotter took the extra steps to assist and make th More

by JK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

JK responded

That was my review and comment

Dec 08, 2022 -

Wantagh Mazda responded

We sincerely appreciate that you took the time to recognize Craig's service. We'll certainly pass it along. We appreciate your business and look forward to serving you next time you need us!

November 19, 2022

My CX9 wasn't driving right and the check engine light came on. I drove right to the dealership. Craig Rotter in the service area sensed I was anxious and came to help me immediately. He explained they we More

by maredowd
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2022 -

Wantagh Mazda responded

We’re so pleased that Craig could help ease your anxiety about the check engine light! Thanks for the review.

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