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Camelback Hyundai Kia - Phoenix, AZ

On 10/3/2009 12:36:19 PM adogsf8 wrote:
I saw an add on Craigslist for a car, we went that night to see it. First they did not want us to even look at the cars until they( the salemen) decided if we could afford the car we said we were intrested in. We refused to discuss any finacial information further until we saw the car and decided we were even interested in it. The salesman could not even figure out how to drive the car and could not put it in reverse. I took it for a test drive and they would not let me take my wife, I had to take the salesman with me. The car was offered on craigslist at a lower price then the sticker they said because the convertible hard top was not working and the radio did not work. I have done my share of work on cars so I agreed to the price and decided to purchase the car.

They obviously did not want to sell this car as it was a good draw to get people onto their lot.

They inflated the downpayment. I showed the add that said $599 down drive home today, everyone approved, no other disclaimers or anything. We wrote a check for $600 which was withdrawn the next day. and all the paperwork was signed.

As I left the dearlership that evening at 10:30pm i got less then 100 yards away and the car was completely empty of gas and I had to push it to the gas station down the street. I had the car for the weekend and I went to sign final bank papers on Monday, when I did the sales director blocked the car in and refused to let me leave.

They say it was because the car had 5000 miles more then the lender would approve, so they were going to keep the car. So what happened to everyone approved and only $599 down, They came back saying that I can get approved but it would need to be with around $6000 down.

I know they wanted the car back because I had mentioned to the finance guy that I had fixed the radio and rewired the electrical to make the hard top work perfectly. Plus as I mentioned earlier they lost their biggest draw.

The fuel system was also giving problems and the car would sputter and spit, this may have been because of the numerous times they let the car run out of gas, or maybe worse the mercedes mech say that it will damage the fuel system if it runs out of gas.

They now have the vehicle back on the lot and have increased the price to well above KBB and they are selling it as a completely functioning vehicle. I did not get reimbursed for the work I completed and I was only able to get my down payment back, after calling the police.

This car is the sucker car to get people on the lot, they cannot sell this car unless you have cash to pay for it completely and then once you do, good luck because you will not want to keep it, it is so damaged from not having gas that the repairs to the fuel system were estimated at $2300 to repair the fuel system, and any other engine problems resulting from that, plus the wiring is still exposed from when they were trying to see how I fixed it.

I blame the sales director for the misleading advertisments and for not following up on there word. This is the worst dealership I have ever tried to work with. Lemon City.

Camelback Hyundai Kia - Phoenix, AZ

On 9/20/2009 4:53:15 PM Partyof1 wrote:
Do not walk away from this dealership, RUN FOR YOUR LIFE! Without exception, the most crooked, sneaky, conniving, deceptive, ruthless, underhanded people I have EVER had the horrible displeasure of meeting.

Website is purposely created to include phony, non-existent, fabricated inventory to entice you into believing you have located a car on their lot that is reasonably new, and a fair price. DON'T YOU BELIEVE IT! It is a bold-faced lie of a gimmick to get you to come into the dealership where you will discover that the car you're most interested in, has suddenly and mysteriously disappeared! But they are quick and anxious to pull the old "bait and switch" routine on you, applying the "full court press" by all employees within earshot and eyesight, and talk you into a newer car with a higher price tag, for "approximately the same amount you were looking to spend" (insert fine print here!)

TOTALLY corrupt business. God forbid you protest too vehemently, or prepare to be "ganged up" on by self-professed "Sales Managers" who have been well-trained to distract the focus and attention away from your apprehensions and belittle and ridicule you to exhaustion, counting on wearing you down into submission, or insulting you on your way out the door, suggesting you are the one who is being "unreasonable" and "uncooperative" just to save face in front of other customers in the showroom.

PLEASE DO NOT PERMIT YOURSELF TO FALL VICTIM TO CAMELBACK HYUNDAI/KIA, Phoenix, AZ