Metro Acura goes above and beyond in customer service. - jesusmhs22
Metro Acura goes above and beyond in customer service. From the moment I walked in, their team made sure I was comfortable and well-informed. They patiently walked me through every step of the process, ensuring I understood all my options. Their dedication to making sure I was happy with my purchase truly sets them apart. Highly recommend their exceptional service! I want to also give a big shout out to Robert in the service department for going above and beyond, Amy with the claims department and Israel Granados over at Metro Acura. I’ve been a proud owner of a 2021 Acura TLX since I purchased it, and I can confidently say the customer service I’ve received from day one has been nothing short of exceptional. Every time I’ve had a question or issue with my vehicle, the team has gone above and beyond to make sure I was taken care of quickly and professionally. From regular maintenance visits to the rare occasions when something needed attention, they’ve always handled everything with care, transparency, and a genuine commitment to customer satisfaction. It’s rare to find such consistent and reliable service these days, and I truly appreciate the peace of mind that comes with knowing my vehicle—and I—are in great hands. Highly recommend!
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