272 California Mercedes-Benz Service Centers

The best MB service center - Art was our service advisor - ernest

The best MB service center - Art was our service advisor and he made sure the work was done and to our satisfaction - we will definitely be coming back to this service center always.

My Service Representative Joseph Loera always provides - Deon1854

My Service Representative Joseph Loera always provides exceptional customer care service. He explains everything regarding my vehicle needs to me in order for me to understand exactly what is going on with it. If needed, a loaner vehicle is allowed for me during the service/repair. I truly appreciate the quality customer service received from Joseph. Sincerely, Brenda Wooten

Love this dealership. - Bhutch4

Love this dealership. They are very helpful and make sure you are taken care of

Bought the vehicle here. - lbslimmer

Bought the vehicle here. That have provided all necessary maintenance work with skill, professionalism, great customer service

Henry, the service advisor and the entire staff are - Bre. J.

Henry, the service advisor and the entire staff are friendly, knowledgeable and quick. I took my GLE 43 AMG in for a radiator replacement and they had my car back to me by the end of the day. The best part, they don't try to upsell or push you into additional services. I've found my new go to MBZ dealership.

My service person, Sequoia was absolutely great. - tissbank

My service person, Sequoia was absolutely great. She's very patient , thorough and is a very good trouble shooter. She identified issues that should have been caught by previous techs, which makes me concerned about the quality of previous work. I had problems in the same system for almost a year now. And, I've spent lots of money for you to make the repairs. Now I'm feeling like the problem is solved.

After the scheduling hiccup, the service tech was very - GaffneCR

After the scheduling hiccup, the service tech was very nice. Plus, it was great not to have to take the vehicle to be serviced and have them come to the vehicle since the battery was dead.

I recently had my vehicle serviced for the first time - Nick D.

I recently had my vehicle serviced for the first time (Service A) at this dealership, and I must commend Jesse Gutierrez, the service assistant who assisted me. Jesse did an excellent job addressing my concerns and ensuring that my first service experience was handled with care and professionalism. He was patient, attentive, and fulfilled all my needs. Thank you, Jesse, and the dealership team, for the outstanding service!

AutoNation is the best, they repaired the damage and my - sammyocb

AutoNation is the best, they repaired the damage and my truck looks like brand new again. I recommend them to all friends and family. The staff are the best here.

Great service and Joshua went out of his way to help me - loag999

Great service and Joshua went out of his way to help me with Uber when the loaner car was not available.

Emily is an absolute gem! - Mo

Emily is an absolute gem! Despite living in Cerritos, I gladly make the drive to the South Bay location just to work her. She makes every process seamless and stress-free. Her attention to detail and dedication to ensuring my car's needs are always met is truly unmatched. Highly recommend! Thank you so much girl! 🙏🏽

Always dependable service. - Rafael

Always dependable service. Knowleadble and excellent manager John Stansberry. I will always use Steven’s Creek as my favorite place for any auto maintenance

The mechanic,Tony, arrived on time and at the time - lmcmetropolis

The mechanic,Tony, arrived on time and at the time specified.He repair to my vehicle took less than a couple of hours. I am happy with the repair and the service!

The staff are attentive and courteous. - Lilibeth

The staff are attentive and courteous. Yohan Chen/Arcadia Service Advisor is very thorough, meticulous & adaptable to the needs of the customer.

5-stars the best team of specialists ready to assist and - kensf

5-stars the best team of specialists ready to assist and help in a 5-star facility. Much better than Fletcher Jones Fremont!

The technician arrived. - Busterk

The technician arrived.on time and reviewed with me the details of the planned work. Bert changed my rear brakes out flushed the brake fluid quickly and efficiently. He was careful and easy to talk with. Excellent job.

The service was outstanding. - Morris.Evans

The service was outstanding. And the service advisor kept me updated on the progress. everything is working great

The service personal at Mercedes Benz in Oxnard were - Lex

The service personal at Mercedes Benz in Oxnard were caring, considerate and hospitable. Especially Barry Taylor who I wish to personally thank! Keep up that loving spirit to your customers! Cheers

Service Department - Vicko

I scheduled my service for the following week and the repairs were completed satisfactorily after two full days at the service department. My assigned service advisor's name was Gilbert Martinez, who performed exemplary customer service. He was professional, courteous, and empathetic of my previous negligent experience.

My service advisor Justin provided me a smooth service - Ali

My service advisor Justin provided me a smooth service experience for my C63s the other day. They provided transportation to and from the dealership while my car was being serviced. I wanted to get some more maintenance done in the near future and emailed Justin today for some quotes. He was quick to respond the prices are comparable if you were to supply your own genuine parts and use a reliable indy mechanic in the area. Overall, I recommend other Mercedes owners to service their car here.

Everyone is always helpful and friendly! - Shirls

Everyone is always helpful and friendly! Fast service and pain free. Eddie my service tech always helps me understand what I need!

A wonderful experience for me. - jamiekins

I had just graduated from GIA in Carlsbad and these guys at Hoen were kind enough to find me a low cost S class since it's the only car I have ever had. I was just starting work and couldn't afford big payments. They found me a corporate 2004 S class and I traded my 99 S class and my payments were very low. It was the first used car I have ever bought and I still have it now in 2019. It's time for me to go and see if they can help me again to find a car. I always think of them when I want a new car because they were so kind to me when I needed some help getting a car. The staff was always so nice and friendly. It's very unique to find a an auto dealer that actually cares about your situation and does their best to find you a car you can afford. sincerely JS

Our experience with David Kaplan was very good! - Steven

Our experience with David Kaplan was very good! He was in constant contact with me throughout the day while he was serving our Mercedes Benz. We will continue to use him for all our services. Thank you

My tire was going flat and I made it to the dealership - mrassp

My tire was going flat and I made it to the dealership with about 22 pounds of air remaining. A new tire was placed on my vehicle and I was in and out in about 50 minutes.

It was great customer service and he was very polite and - Minjung1987

It was great customer service and he was very polite and professional. I love my new car!

Cesar Flores did a great job. - Tom

Cesar Flores did a great job. He is a great asset to the dealership. Thank you so much Cesar.

Ramces and Brennan have handled our service needs with - Weather4ducks

Ramces and Brennan have handled our service needs with unparalleled excellence. Recently, we had a situation that required some complicated logistics and sensitive timing. Ramces took charge and saw to it that everything worked without a single problem. We really appreciate Walters for thier excellent employee!

The treatment I get from my Service Representative, - Henry Timnick

The treatment I get from my Service Representative, Eliseo Estrada is first class! He performs what he promises which is rare in the world today.

Very professional and excellent quality customer - elizabethtnghiem

Very professional and excellent quality customer service. I would recommend this place to everybody car or servicing their car

Always willing to answer any questions, with courtesy and - K Boganim

Always willing to answer any questions, with courtesy and respect and I easy enough to understand