2,908 California Used Car Dealers

I had a good experience with the dealership. - andrewshim16

I had a good experience with the dealership. The location is in a strip of dealerships so it’s easy to find. The showroom floor is very clean and had a nice assortment of M cars to look at. The rest of the facility was great. Overall, I’d rate my experience a 4/5. I wish they were a bit more lenient on the price I was trying to pay for my vehicle but overall I can’t complain.

I when to dealer at 830am for oil change was done at - fp373487

I when to dealer at 830am for oil change was done at 1120am was never contacted that vehicle was done. Was inform would take 2 hours, but took way longer. Gave inform to staff for service mgr to call at 1120 was busy and 619 pm now and did not get call back

Covina VW has been exceptional at keeping me up to date - AGUADULCE918

Covina VW has been exceptional at keeping me up to date on service requirements and recalls with my id4. I very much appreciate their service and hospitality.

In and out in a timely manner. - alfredojmuniz

In and out in a timely manner. No surprises. Job well done. Thank you all

I had over $8,000 of warranty work done on my Audi Q7 at - Dbhooks32

I had over $8,000 of warranty work done on my Audi Q7 at this dealership — where I also bought both the car and the warranty — and unfortunately the entire experience was terrible from start to finish. This wasn’t just routine service — my car was in their shop for nearly two weeks, and throughout that time communication was almost nonexistent. My messages went unanswered, and I had to repeatedly follow up just to get basic updates. When my wife finally picked up the car, it was infested with ants. We have never had ants in the car before, and there was no food or reason for it. What makes this worse is that the technician documented the ant issue in their notes but no one bothered to mention it at pickup. That kind of lack of transparency is unacceptable. After $8K of work, I expected at least basic communication, honesty, and care for the vehicle. Instead, this was hands down the worst service experience I’ve had at a car dealer hands down.

We're very happy with our new vehicle purchase at Norm - lilyp

We're very happy with our new vehicle purchase at Norm Reeves. Mark Anthony was our sales manager and he spent alot of time showing us the different vehicles. We liked how the pricing at Norm Reeves is transparent without any dealership markups. We recommend anyone looking for a car to ask for Mark Anthony!

If you are look for a dealership who really cares about - sakura2016

If you are look for a dealership who really cares about their customers, you should not miss this one. Their manager, Cristina and our sales rep. Guillermo, are extremely nice and work hard to help us achieving our goals. I really appreciate their high quality of work and service. My kids love our new car.

We've purchased 7 or 8 vehicles from this dealership. - JUDYAMODEO

We've purchased 7 or 8 vehicles from this dealership. Everybody is always courteous and helpful.

Because I do not drive very much anymore, my sales - Karen (a nice one)

Because I do not drive very much anymore, my sales representative, Nick, suggested that I get my first service done after six months instead of waiting until the odometer reached the point where service would be required. I knew that my first service was complimentary, so I drove back to Airport Marina Honda. My service advisor, Manny, was quite sure that waiting for the vehicle would not be a problem since they weren’t very busy. I went into a comfortable customer lounge inside the showroom and worked on some sewing while I waited. The work was completed very quickly, I received my paperwork, and drove home. I explained to Manny that for anything other than just an oil change, I would probably revert back to Scott Robinson Honda in Torrance for my service because I live in Redondo Beach and can get back-and-forth to that dealership’s service department by taking a direct bus that has stops just one block from home. I enjoyed seeing the video of the undercarriage and engine compartment (glad my filters were still clean). Polite, no-nonsense service department personnel were a pleasure to experience. Sure wish it were more concentrated to have ALL my service done here!

Staff was warm and welcoming Chyna was great! - mznilka

Staff was warm and welcoming Chyna was great! We got in immediately and the environment at Folsom Chevrolet was great so waiting was a breeze! Thanks again!!

The device was outstanding. - lonellwilliams62

The device was outstanding. Very professional and patient. Very very knowledgeable in the vehicle and demonstrates all the features

Excellent customer service, did not wait long for service - dougjessflores

Excellent customer service, did not wait long for service to be completed and they kept me informed throughout the process.

Very nice dealership. - Cinder105

Very nice dealership. The finance manager was amazing to work with. The salesman was great too, but did not like being pressured to purchase the service plan.

Absolutely top notch customer service… that service team - 6SDFSD96

Absolutely top notch customer service… that service team is next level. You guys deserve raises… promoting… bonuses… you truly are making the interactions that bring customers back again and again. You are my go to guys for anything service related from here on out. From management all the way down the chain… you’ve earned my respect. Thanks again for everything you do.

great guys, very helpful,no pressure,enjoyed our - raypound1

great guys, very helpful,no pressure,enjoyed our experence, had fun during the process of buying our new car

6th Car I've purchased from CarMax, 6 Good Buying - pmyc76

6th Car I've purchased from CarMax, 6 Good Buying experiences. Fully satisfied with them all.

The salesperson Sophia was extremely helpful, responsive, - akthompson193

The salesperson Sophia was extremely helpful, responsive, communicative and professional. I received a reasonable offer on my trade in. All in all the experience was great.

From beginning of the search to closing, it was smooth - smohan

From beginning of the search to closing, it was smooth and easy. The website is designed to provide the maximum information at your fingertips. When I went to test drive, the car was everything that I expected. The personnel at the office could not be nicer. Overall an A+ experience!

Efficient, trustworthy, professional, and great price for - claudia.danielsen9

Efficient, trustworthy, professional, and great price for the car! The entire process was wonderful! Happy!

Carmax was very easy to deal with. - Dina

Carmax was very easy to deal with. I found the car I wanted and was able to have it shipped to a location much closer to me. The free shipping and no haggle policy makes the whole purchase process much easier.

Had a great buying experience with Daryl . - JessJack

Had a great buying experience with Daryl . Even in the pouring rain he made sure to secure my new plates on safely . Thanks !

Trust issues are more expensive than most, and I'm not - kmoconnor910

Trust issues are more expensive than most, and I'm not sure they are honest.

Parts department is rude and seem to just give you the - camilarose0212

Parts department is rude and seem to just give you the wrong parts. I came here because it's close to home but the inconvenience is not worth it. The customer service is by far the worst these guys are unprofessional and don't give a crap about having customers come back.

Good people and great service! - jcurnyn1

Good people and great service! “Bipo” is a tremendous salesperson! He got me the car I wanted and a fair price!!

Had an amazing experience with glendora my car was - kush game

Had an amazing experience with glendora my car was totaled i felt lost Yulia helped me

Everyone here is awesome! - KARINA.MOMARY

Everyone here is awesome! Super helpful as well. They got my car in right away and detailed my car when I picked it up.

I was very impressed with Daniel Lupton. - villa.artsr

I was very impressed with Daniel Lupton. He went out of his way to negotiate an excellent deal on a Ranger, only for me to change my mind the morning I went in to sign the documents. Without any hesitation, he helped me negotiate a another deal on a Bronco. Thank you Daniel.

Christian in service is EXCELLENT! - DOLLY

Christian in service is EXCELLENT! Oil Stop had made a huge error and put the wrong plugs in so car was leaking oil. Christian went out of his way to ensure all specific verbiage was on my receipt so I could get reimbursed by Oil Stop. He is an asset to this company and needs to be recognized for such!!

My salesman Juan was super helpful and treated my family - ALANNA_HMK

My salesman Juan was super helpful and treated my family i right .. definitely will be back

We had a great purchasing experience with Charles Chavez. - Megan

We had a great purchasing experience with Charles Chavez. He helped us choose our new family vehicle! And then the paperwork process was so quick and easy.