23 Florida Acura Dealers

I like the help I got it was a good experience. - Brenda

I like the help I got it was a good experience. The only thing is that the front desk guy was rude.

All work performed right the first time and within a - Rash

All work performed right the first time and within a reasonable wait time. Very friendly

Jeff Diaz went above and beyond to make sure that a part - JEFF.SPIVACK

Jeff Diaz went above and beyond to make sure that a part was available for a recall repair, and to schedule the repair promptly. The service I went in for was completed even more quickly than promised.

Excellent Customer service. - jeffymara

Excellent Customer service. They not only worked the recall but saw that soon I was due for the oil change and they did it.

Good fast service. - KBAMBACH

Good fast service. Rob was very helpful with everything required for the car maintenance. Waiting area is great

I dread going car shopping simply bc I do not like - Kspadafora26

I dread going car shopping simply bc I do not like interacting with the salespeople. However, Roger is the complete opposite. There was no pressure and we had a natural conversation about our choices. He was not trying to “sell” us. He gave us options within our budget and our needs. Go see Roger if you want the best deal without the pressure.

Hi, We had an issue with the 2021 Suburban we bought - drebenstedt

Hi, We had an issue with the 2021 Suburban we bought from Napleton Acura 3 years ago. We had a problem, and they helped us!!! Crazy...right!!! We so appreciate the integrity they showed. There are not many businesses that help the way they should, try and make things right.. Diego did. Napleton Acura did!!! Five stars Diego!! Diego called me back, multiple times, worked things out and helped!!! Who knew?? Our next car will be bought from Diego and his team!!! Integrity in the car industry is vanishing, Napleton Acura deserves the chance to earn your business, they have proven to be a trusted automobile dealership. Thank you Diego! Anne Marie Drebenstedt

Jon from the online sales department and Alexis, our - mjg2678

Jon from the online sales department and Alexis, our sales person, were both extremely helpful and easy to work with. Alexis went above and beyond. The process was simple and we are very happy with our MDX. Highly recommend Alexis and this dealership.

Scheduled my cars service with Rodney showed up at - jcerone

Scheduled my cars service with Rodney showed up at scheduled time my car was serviced plus a recall taken care of in less then three hours , the waiting area is very nice with coffee and cold water available also snacks.

If anyone is in need of buying a certified use car I - granny040961

If anyone is in need of buying a certified use car I highly recommend going here and asking for Winona Berry,she's the best! She made sure we left happy and I got my dream car!!

Every staff member you come in contact with is extremely - loupe_rl

Every staff member you come in contact with is extremely friendly and helpful, impressive team!

As a single woman, buying a new car can be overwhelming. - Chezley63

As a single woman, buying a new car can be overwhelming. I was very pleased with the treatment I received at this dealership. My salesman, Luis Belen was so upbeat and positive. He answered all my questions, listened to what I wanted in a vehicle & I absolutely love my new car. No pressure, no hidden costs, no time wasted. I'm very happy I chose Maus Acura of North Tampa.

The service personnel was very polite and professional - yvanracer

The service personnel was very polite and professional this is our 4th vehicle our family have purchased and we’re always pleased to and will keep returning

My service advisor, Aaron Fairchild, was exceptional in - destep5121

My service advisor, Aaron Fairchild, was exceptional in his Customer Service attitude, and being sure that I had all details of my service work. It has been my experience to have the same behavior each time I am with Acura at Fort Myers.

I had a very good experience with Jesse. - JSP127

I had a very good experience with Jesse. He was very professional and knowledgeable. I am a long time customer and have always enjoyed my experience at Fountain Acura. This is my 4th vehicle at Fountain Acura and I have always been treated fairly.

I contacted Doral Acura Tue 6/3 about purchasing a - Katie Ransom

I contacted Doral Acura Tue 6/3 about purchasing a vehicle I found online. What followed was a week of incompetence, lack of communication, complete unprofessionalism, & shady ethics. I was promised information on the vehicle all day Tue & Wed- it didn’t arrive until late Wed after I repeatedly followed up. All I wanted was a video of the car since I am not local.  Once I decided to move forward, the finance manager sent a link for a $500 deposit, stating it would be refunded Friday. From there, it only got worse. Thur, I tried contacting them all day to finalize the sale. I didn’t hear back until 7p- only to be told no one could help because he, the finance manager, had taken the day off. I find it hard to believe a large car dealership can’t sell cars if he happens to not be working but okay. Fri late morning, I followed up again- I’m in sales and no one would ever have to try this hard to give me their business. The purchase contract was finally sent- with the wrong price. I pointed it out, & a corrected version was sent- this time with new errors: that I was purchasing accessories that I hadn’t agreed to (& via text when questioned, he told me I’m not getting accessories) & further, said there was no deposit paid. When I asked about the deposit, I was told it was never taken- I sent my credit card statement showing the pending charge by them and a screenshot of the original payment confirmation that I took when it was made. He told me he’d look into it, & I signed the docs. The entire purchase process lacked any guidance, clarity, or care. No communication. No “congrats” or “thank you” after completion- not even confirmation I officially owned the car. I had to message the sales guy myself just to confirm the purchase was completed & that there was nothing further to do or sign. Days later, on Mon, I still hadn’t heard from them about my refund, so this time, I sent proof of the *completed transaction of money going from my account to Doral Acura, listed right on the bank statement- the finance manager continued claiming there was “no record” of the deposit & stopped responding altogether. I followed up again today (Tues) about it & he claimed he would normally receive an email confirmation of a deposit & he didn’t, so he has no proof I made one-despite me providing actual proof. He stopped responding again so I let him know that I’ve since had to dispute the charge with my bank & his response was ‘good, cause they have no record’. Worth mentioning that 50% of his short texts the entire time, that I had to constantly follow up to get, contained typos- not the most of professional impressions. Now I’m genuinely worried about the condition of the Range Rover I purchased1 which I’ve never seen in person- after witnessing how poorly they’ve handled everything. I have zero confidence that it will arrive in the “like new” condition they promised. Do not give these people your business. If you do, never pay a deposit- even if they ask- because they’ll deny ever receiving it. Go through every document they send you with a fine-tooth comb. This dealership is not professional, not responsive, & absolutely not trustworthy. Update 7/30- may be getting a lawyer involved. The car arrived with a deep scratch across the entertainment center- something I asked about & it was no disclosed. Repair will cost $2-3k- I’ve been advised to request a credit from them. I have the vehicle condition convos in writing. Now, nearly two months after I bought the car 6/6, they’re claiming the deal isn’t final due to missing insurance info & VIN inspect- info they should’ve gotten long ago? I’ve already made a payment on the car. The temp plate expired 7/8 & I haven’t been able to drive the car legally since. They haven’t mailed me a new one so I can drive my car, that’s I guess not my car? I had to dispute my deposit through my bank- they never refunded it. I called & emailed the manager who responded on google- never heard back. Fraudulent.

Recently, I had the pleasure of purchasing a car through - Nichole

Recently, I had the pleasure of purchasing a car through a long-time acquaintance of 20 years, Phil Franchino, and the experience was nothing short of exceptional. From the moment we started discussing my needs to the final paperwork, the whole team including my salesperson Deya and finance manager Tony with their professionalism and personalized approach shone through. Their in-depth knowledge of the industry, combined with our established trust, made the entire process smooth and enjoyable. I felt valued as a customer, and their attention to detail ensured that I found the perfect vehicle. Thanks to their guidance and expertise, I am now a happy owner of a car that perfectly fits my requirements. I highly recommend Phil Franchino, Deya and Tony for anyone looking for a trustworthy and seamless car-buying experience.

Don’t recommend, I purchased a 2022 Certified used car - Arodr260

Don’t recommend, I purchased a 2022 Certified used car with only 1,400 miles. I wish I remember the finance manager to write his name, but he’s from New Orleans, couldn’t find him on dealer website. When I asked my interest rate he gave me a much higher than what I was pre approved for from other banks, so I told him I’ll come back with a check from my own bank since the rate was so much higher (I know they jack it up to make the difference). He then insinuated he would match it and magically made the payment lower. I assumed it was cause he matched the rate (now I noticed he added 3 months to the loan) I mentioned I had the pre approved for, my fault for trusting a shark and not confirming the rate. So now when I get my account set up I noticed it was the original high rate he mentioned, shady to say the least. So now I’ll refinance it just out of principal and already got quoted much lower rates. Keep in mind I have tier 1 credit. So definitely be careful with finance if you do decide to go there. But wait, there’s more, although luckily not as serious. I’m assuming due to the car being so low in miles they barely checked anything on the car. Cabin air filter was filthy, wipers were worn out and made noise, steering wheel is a bit crooked (I should have driven it longer when test drove to notice but didn’t bother since car was so low on miles) and didn’t have the jack wrench or anything else in case of a flat. All minor things and overall car is perfectly fine though so I could live with that part. But that tells me the car didn’t go through a good inspection whatsoever to get the certified classification, I’m guessing since car miles were so low they didn’t bother but just my guess. So due to those two reason, mostly the shady finance manager, I will never be returning to this dealer. I’ve had great experience with other Honda dealers and paid the price for having my guard down when I visited Del Rey Acura/Honda. Definitely never will again.

Excellent experience buying our Acura MDX. - querquemay

Excellent experience buying our Acura MDX. Earl Youngblood was knowledgeable, professional and a pleasure to work with. The whole process was efficient, organized and pleasant. Thanks so much for a job well done!

I called joe on a Sunday Evan though they were closed he - 24skippy

I called joe on a Sunday Evan though they were closed he took my calls as I wanted to ask questions about Acura rdxknow I am one very impatient person to ask question .we live in tallassee so we had to drive there I let joe know we were coming I am very glad I went there to purchase .I am also a person that it takes a little bit of time for things to sink in .he took his time with myself and husbandi would highly recommend joe at key acuramy husband was against me going ithrough a dealership to buy car but joe has changed his mind thank you again joe for all of you help

Having owned Acuras for more than twenty years, In places... - francisco.a.delgado

Having owned Acuras for more than twenty years, In places like Connecticut, and Colorado, Miami Acura is without a doubt the most professional and courteous dealership, they do not push product and they explain everything very clearly. They are very careful to show all options and let the client make the best decision for them without any pressure.

⭐️⭐️⭐️⭐️⭐️ I recently had an outstanding experience - Speeglegail

⭐️⭐️⭐️⭐️⭐️ I recently had an outstanding experience at Acura of Melbourne, and I can't praise my salesman, John Conrad, enough! From the moment I stepped into the dealership, John was welcoming, knowledgeable, and genuinely interested in helping me find the perfect vehicle. He took the time to understand my needs and preferences and guided me through their impressive lineup. John's attention to detail and deep understanding of the Acura models made the entire process smooth and enjoyable. He answered all my questions thoroughly and never pressured me into making a decision. John’s professionalism and friendly demeanor made car shopping feel less like a chore and more like a fun adventure! Thanks to his help, I drove home in my dream car, and I couldn't be happier. If you're in the market for an Acura, I highly recommend visiting Acura of Melbourne and asking for John Conrad. You won't be disappointed! Thank you, John, for making my car-buying experience so memorable! 🚗💨