I bought a 2020 Certified pre-owned Buick Enclave with - Jared.geffon
I bought a 2020 Certified pre-owned Buick Enclave with 53,000 miles from Boris and about 30 seconds after driving off the lot the power steering froze up. Could barely turn the wheel, putting myself and others in a potentially dangerous situation. I immediately drove it back to the lot and since it was 7:30 the doors were locked. Knocked on the door and someone took my keys and said they would send to service the next morning. Had to Uber home. Here we are over 2 weeks later and being told there is no ETA as the part needed is back ordered. So I am now paying for a car that Immediately went into the shop, and could potentially be there for up to 6 months, maybe longer. I asked for a refund given the situation but only offered an exchange for something the same price, which there happens to be nothing in inventory. I knew something was fishy with this dealership when about 8 months ago I came in to test drive a Mercedes but was told the manager had driven it home for the night…. All the way to Sarasota. I should’ve listened to my better instincts and avoided this dealership as it’s obvious they treat their used cars like garbage. I would avoid buying anything from this dealership if you can.
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