134 Illinois Buick Service Centers

I can’t recommend John Rowe enough. - Dfinn96

I can’t recommend John Rowe enough. Even after purchasing a vehicle from him he is always willing to help with an issue. I appreciate the willingness of Bill Walsh streator said well they are always so timely and honest.

Always great and friendly service. - rgoestenkors

Always great and friendly service. They get my car done when requested and give a thorough inspection.

Great people,and great service,goes above and beyond to - d_rackow

Great people,and great service,goes above and beyond to take care of my needs

Went in for service on my C7 Corvette. - grantcolbert17

Went in for service on my C7 Corvette. Brian and Andy are very detailed oriented and took great care of me and my vette!

Very pleased with the overall service. - CLAUSRL

Very pleased with the overall service. Everyone was very pleasant and made me feel that they truly appreciated me coming in and having the car serviced by Ray Dennison Buick GMs

Always prompt and curious service been doing business - dwayne19

Always prompt and curious service been doing business here for alot of years and always satisfied

Great communication, fast resolution of cabin air filter - westst76

Great communication, fast resolution of cabin air filter replacement. Pleasant courtesy van driver. Easy and painless to get oil changed

He is a veey. - MIKEROWZEE2

He is a veey.kind and straightforward man. Never steers us in the wrong direction

Professional helpful got me in at appointment time enjoy - linehanjim1971

Professional helpful got me in at appointment time enjoy the experience will continue to go back and will continue to buy GMC vehicles

Always a first rate experience at Castle. - Rjsasse

Always a first rate experience at Castle. The staff is friendly and upbeat, and always very accessible.

Thank you for you honest service, although a little - lousuffi

Thank you for you honest service, although a little steep, but nonetheless always a good experience to have Rizza service our cars.

I had a fantastic experience working with JC at Zeigler - Juan Carlos

I had a fantastic experience working with JC at Zeigler GMC! From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle. He made the entire process smooth and stress-free, answering all my questions and ensuring I felt confident in my decision. I truly appreciated his honesty and no-pressure approach. If you’re looking for a top-notch salesperson who cares about his customers, JC is your guy. Highly recommend!

Jason was great. - matt200484

Jason was great. He kept me in the loop with what was going on with my car and it was done faster than anticipated

Justin was very helpful in getting my car repaired - epauley618

Justin was very helpful in getting my car repaired properly and securing me a loaner while it was getting fixed.

I didn’t believe in dealerships in the past. - 1981chrismac

I didn’t believe in dealerships in the past. But Matt in service, has convinced me to continue to take my truck to Castle Buick.

Easily accessible friendly knowledgeable staff honest - hendersen4

Easily accessible friendly knowledgeable staff honest accurate information about state of car comfortable waiting area.

Steve replaced the starter on my Lexus in the driveway. - Rod

Steve replaced the starter on my Lexus in the driveway. He did an excellent job and answered all of my questions.

Always Professional - Bill 33

We purchased a vehicle in May 2015, which was a very pleasant experience. We have been back for scheduled oil changes and have always been greeted very professionally.

Bob Brockland service department is in a 2 way tie for - norvin_porter

Bob Brockland service department is in a 2 way tie for the best service department ever in my 60 years of auto ownership. They are all good, courteous, personable, efficient and very willing to assist in any/every way they can.. All are exceptional. Most recently, Tim took especially good care of my car helping me & my car out for a long trip with a short notice. They would get more than 5 stars if possible.

Service advisor of the year - Shadowxiii

Brian Deutsch was by far the most amazing service advisor I have ever dealt with. He made everything be flawless and answered any question I've had. Chevrolet should make him service manager or trainer as he is the prime example of a great worker. He impressed me so much, I really feel he should be praised by service manager.

The service technician (John Hnetkovsky)of this... - 3jc0518

The service technician (John Hnetkovsky)of this dealership is trying to rip me off?SUV drop for special coverage warranty with no CHECK ENGINE LIGHT

Always a pleasant experience with the Service Department, - Cynthia Robbins

Always a pleasant experience with the Service Department, Kevin is on top of his game!! Great customer service

Rudy helped us perfectly with everything. - Darek Winnicki

Rudy helped us perfectly with everything. He was there with us every step of the way when buying our car. I would recommend this dealership to everyone.

What a great place!! We had been looking for a Tahoe for... - csingleton

What a great place!! We had been looking for a Tahoe for a while with no luck. Graue had what we wanted with a no pressure sale and even went above and beyond and delivered the vehicle to us! Terry Allen was a pleasure to work with. Please consider shopping here when searching for your next vehicle.

Tim Butterly was very helpful and courteous! - Burton8398

Tim Butterly was very helpful and courteous! I would definitely recommend this dealership to a friend!!

Daniel Gallaher was my service advisor. - angelemeans

Daniel Gallaher was my service advisor. He and the entire crew were Fantastic!!! My 2014 GMC Terraine was in desperate need of repair, and my car is running well. The place is clean and comfortable.

What an experiance. - danscales63

I have done bissness with Shields for years, but this is my first time In buying a truck from them. Rich Heintz helped me in the persuite of findind my dream truck and getting the best monthly payment possible. Both Rich Heintz and Rick Ingold showed me around the place and introduced me to every body that will be there to help me out with what ever I need. I would never have found my truck or even understood all of the ins and outs of my new truck without the learned help of Rich. Rich made everthing possible for this sale to happen including workiing on his day off to get my new ready for deleavery. Thankyou Rich for everything!

I had an exceptional experience thanks to Evelin! - Patrick Kois

I had an exceptional experience thanks to Evelin! From the moment I arrived, she greeted me with professionalism, knowledge, and a genuine willingness to help. She took the time to answer all my questions with clarity, and kept me updated every step of the way. I would definitely say she made my whole experience seamless and stress-free. In a world where customer service often feels rushed or impersonal, Evelin truly sets the standard for excellence. I highly recommend working with them if you want trustworthy, knowledgeable, and personable service!

Excelente servicio al cliente , el vendedor súper amable - Nuevoi@yahoo.com

Excelente servicio al cliente , el vendedor súper amable y atento muy servicial y contesta casa pregunta