1,964 Illinois Pontiac/1000 Service Centers
Danny was able to get me in right away when I called - JANETFR2
Danny was able to get me in right away when I called about a bad vibration in the right front. I was due for an oil change so the scheduled maintenance was completed but the vibration was diagnosed and fixed also. Always friendly and prompt service.
Top Reviewed Service Specialists At This Dealership
Service Advisor
The representative was welcoming, pleasant, - Heavona
The representative was welcoming, pleasant, knowledgeable, with excellent customer service. The service was quickly completed.
Great Service, informative but not pushy. - 5901rosemead
Great Service, informative but not pushy. My Service Advisor is the best I have ever experienced.
It's like having a rich uncle that really likes you and - Eburnidge
It's like having a rich uncle that really likes you and he owns the dealership. He has informed the staff that everyone that comes into this dealership will be treated as a prominent member of my family.
Assistant Service Manager
Very nice helpful and make sure you in the Car you desire - DConley@cps.edu
Very nice helpful and make sure you in the Car you desire very patient with you let you make your own
Great honest service. - 1christmaschild
Great honest service. No xx. I would recommend this dealership to seniors (like me) to avoid unnecessary charges or services not needed. Juan & Keith are great at what they do.
Toyota Master Technician
Counter Associate
Toyota Certified Technician
Did an awesome job with the work performed on my truck - jvitson
Did an awesome job with the work performed on my truck and keeping me updated.
They were able to fix my issue (software update) really - robmelendezfishing1
They were able to fix my issue (software update) really quick They were able to fix my issue (software update) really quick and had me back up and running
Lauren walked me around and showed me a bunch of great - hmk
Lauren walked me around and showed me a bunch of great new and used options. No pressure whatsoever. When I come back in to purchase, I'll definitely be working with her!
Service Director
My wife and I just purchased our 2021 Cadillac XT5 from - Jeffpacocha
My wife and I just purchased our 2021 Cadillac XT5 from another dealership and experienced a drive train issue. We brought it into Ray Chevrolet and were treated like a valued customer. A loaner vehicle was provided and our drive train issue was resolved within a few days. Great job yall!
Jimmy Rusch was very good to us. - hejpq00
Jimmy Rusch was very good to us. He explained the whole buying process and explained all the money numbers. Overall a very good experience.
For as many years as I have been doing business with - MikeH320
For as many years as I have been doing business with Shottenkirk Chevrolet, they have never disappointed me. The service staff is top notch.
Parts Manager
Ronnie Sweiss from service is the best. - Wajdy E
Ronnie Sweiss from service is the best. He went above and beyond to make me happy. Great experience and I appreciate it a lot!
Been doing business here for years. - jburtsfield@yahoo.com
Been doing business here for years. They have A very good sales and service department.
Service Manager
Everyone I spoke with was very friendly and professional. - ian.cranston
Everyone I spoke with was very friendly and professional. They took care of the issue my car was having very quickly, and charged a more than fair price.
Parts Counterperson
Everything and everyone was great I will be coming back - terrymcdannald
Everything and everyone was great I will be coming back for the next oil change thank you.
Service Writer
My salesman was Christian. - galesales
My salesman was Christian. He was very good. I understood fully. My finance manager grilled me about payment and tiling did not appreciate that however, I can have done business with midtown for decades.
Internet
Good at listening & explaining what needed to be done. - sug36
Good at listening & explaining what needed to be done. Then explained what was done.
The service department was outstanding in courtesy, - roseandvic
The service department was outstanding in courtesy, theurounes, and quality of work. I can highly recommend them.
I love this dealership! - alleykat114
I love this dealership! However, the squeaky noise is still there. I need to make an appointment.
Professional personnel and work completed in a timely - paulymorris
Professional personnel and work completed in a timely manner. If you like coffee they have a machine while you wait.
ASSISTANT SERVICE MANAGER
The team was very thorough with my vehicle also hand d - marlenederiggi
The team was very thorough with my vehicle also hand d hand washed it I so appreciate the service
Working with Ashley and Dakota (mechanic technician) - TIFFANY R.
Working with Ashley and Dakota (mechanic technician) makes me comfortable knowing my car works great.
Excellent and unmatchable service and professional - acheema705
Excellent and unmatchable service and professional workmanship. The whole process was very smooth and the customer service was excellent.
Arrived at the service station earlier than scheduled, - aasweetb
Arrived at the service station earlier than scheduled, service rep went over issues that need to be addressed before and after oil change. Activity lasted as advised. Car needs recall to be completed however this dealer only offers replacement vehicle to customers with special criteria that are unknown to me. And being in the "on call" status does not allow the car to be left in the dealers for the extended amount of time.
Omar quoted me 2 hours but got me out sooner. - agmueller
Omar quoted me 2 hours but got me out sooner. Was super nice and professional, set great expectations for me as a customer and made me feel welcome. Would definitely recommend!
Great service, pricing and always great dealing with - GREG.WAYNE.GP
Great service, pricing and always great dealing with them.. I will continue to get my vehicle serviced by them
Ray Cotto is the best , I got exactly what I wanted and - nakia.ware1
Ray Cotto is the best , I got exactly what I wanted and he made sure I understood everything as well as assisting me with my purchase I would highly recommend him if looking for a vehicle as well as a great laugh
They did everything I asked for, and more. - brockster1970
They did everything I asked for, and more. They were able to give me a ride home, and back to pick up my vehicle. I was charged less than they quoted me for the work preformed. Very high recommendations to get your vehicle repaired there. Staff was friendly, informative, and very polite. Thanks for your service.
Shop Foreman
Hkeem is fantastic, and the experience was great. - tinytitan
Hkeem is fantastic, and the experience was great. Incredible customer service and very helpful throughout the process. Definitely recommend to anyone.
Service Assistant
service