488 Kansas Dodge/1000 Service Centers

People who waited on me were courteous and answered all - d.e.maltbie78

People who waited on me were courteous and answered all of my questions. Work performed on my Audi was competed on time.

The Selection has been thorough and detailed at the two - alyssab

The Selection has been thorough and detailed at the two appointments I've had with them. Khrista communicates promptly and clearly. I leave confident that my car is in the best shape possible.

The service required by recall was taken care of, as well - morning

The service required by recall was taken care of, as well as a transmission service. Took about 2 hours. Time well spent. Everyone was professional and polite.

Chuck is always very nice n helpful! - pbeckleycaR

Chuck is always very nice n helpful! He takes good care of us. Thanks Chuck

Always easy to work with the team at Walser. - shawn.sullivan

Always easy to work with the team at Walser. Shawn was very helpful and kept me informed. Post Covid it seems like the delay in requesting service appointment and the actual date of service has continued to lengthen. The earliest appointment was nearly 30 days out from when I contacted the service department to set the appointment. I have experienced similar delays in the past. But the service has always been very good.

Easy to work with, great service, and great products. - troy.nitcher

Easy to work with, great service, and great products. Friendly staff and they care about addressing any concerns I might have about my vehicle.

Thank you for the quick job on my most recent oil change. - mcisneros68

Thank you for the quick job on my most recent oil change. I work during the day so much appreciated.

I have an issue with my car? - Jimbo

I have an issue with my car? They have fixed the problem? They didn’t fix it? Brought it back and they reconciled the issue and took care of everything with kind words and I’honsty!

Very efficient. - JONLEASTMAN

Very efficient. Did a great job and in the time frame they said they would.

Great service, all reps was nice, service fast and car - ROSALIND.PAIGE

Great service, all reps was nice, service fast and car clean.waiting area nice and clean

Very willing to please the customer. - NLOVESETH

Very willing to please the customer. I like the coupons I receive in the mail.

Lexus personal are the best people they really took good - charlesettasteele

Lexus personal are the best people they really took good care of me in an emergency situation. I will always recommend this dealership. Thank you

Hunter did an amazing job helping me figure out what was - abreaker

Hunter did an amazing job helping me figure out what was wrong with my vehicle and fighting with the insurance company on my behalf to get what needs to be done, done.

Great, got me in and out on t time frame that worked for - AROTH

Great, got me in and out on t time frame that worked for my schedule

It was really easy he was really nice and let us know how - elizabeth39nicholas

It was really easy he was really nice and let us know how it was

Melissa and team were responsive and thorough. - pscherrer17

Melissa and team were responsive and thorough. Cost was reasonable and completed on time. A very good experience.

Nelson and the house call service is great. - Rsn.windmill

Nelson and the house call service is great. I appreciate not having to go to the dealership for some services.

Katie was able to identify the issue and have our Enclave - KHWILDCAT

Katie was able to identify the issue and have our Enclave repaired in the same day. The text and email notifications let us know immediately when our repair was finished and ready to be picked up.

Recently had both my Audis in for service which we - M Taylor

Recently had both my Audis in for service which we purchased from Audi Shawnee Mission. Michelle Martinson is the BEST service advisor I've ever worked with. Her communication is second to none. Highly recommended.

As always, Austin was extremely helpful and made the - sandy43

As always, Austin was extremely helpful and made the experience of routine maintenance easy. He kept me informed throughout the day regarding the progress of the maintenance and the time that it would be completed.

Great service like always! - Beatriz Banuelos

Great service like always! I highly recommend you to go to this place with your vehicle!.

The service people were great, but the deceptive billing - kefredr

The service people were great, but the deceptive billing practices were criminal. The oil change is advertised as 79.99 for an 8 quart oil change. I had a $20.00 coupon which should have lowered it to $59.99 plus tax, yet somehow my final bill was over $86 after they creatively billed for shop supplies, oil disposal, etc., all things which are part of the oil change. When I get my oil changed at other places the cost is what is advertised plus sales tax. An ethical billing practice would be to advertise what the actual cost is for the oil change, instead of using deception to gouge the customer.

They were very business like and treated me very well - Maurice

They were very business like and treated me very well they gave me a ride to where I needed to be

He definitely know what he’s doing and is super nice. - Oldlady

He definitely know what he’s doing and is super nice. I would recommend Jim for your Kia service.

Called for an oil change and they set up an appointment - Jimfackrell

Called for an oil change and they set up an appointment with in the hour and had me in and out quickly. Great service!!

Excellent service, profesional and courteous. - JSSCHIEL

Excellent service, profesional and courteous. Recommendations were appreciated and acted upon. Next service recommendations will be followed up on soon. Thank you.

Chad in the service department was very patient and - jimcain33

Chad in the service department was very patient and helpful to get the information I needed.

It’s never fun need your car serviced while on vacation. - Allison

It’s never fun need your car serviced while on vacation. We had a flat tire and needed to replace it. Spoke to Brenden in the service department and he assured me that he would get it fixed. When we arrived, he took care of everything. And he took care of it quickly. Great job Brenden and Infiniti of Kansas City!

Service was great, Tech took time to explain all - JeepFan2010

Service was great, Tech took time to explain all questions I had. Dealership was nice and clean.

Andrew was very efficient and helpful. - Salinawinter

Andrew was very efficient and helpful. I appreciated his immediate attention to all the details.