45 Kentucky Buick Dealers

They done everything that was needed to be done for us to - melslo20

They done everything that was needed to be done for us to successfully get a vehicle.

To Champion Chevrolet GMC, I wanted to take a moment - KENT22

To Champion Chevrolet GMC, I wanted to take a moment to share some feedback regarding my recent service visit. My experience the other morning was very positive. The work was completed in a timely manner, and everything was handled to my satisfaction. The dealership itself is orderly, clean, and well-maintained, which made the visit even more comfortable. I also want to specifically recognize Vicki Ireland, my sales associate. I spoke with her during my visit, and she was exceptionally friendly, knowledgeable, and engaging. Her professionalism and genuine interest in helping customers stand out in the best way. Interactions like the one I had with her make a strong impression and reflect very well on the dealership. Overall, this was a very good experience, and I appreciate the quality of service provided. Thank you, Kent

We drove in from out of state. - salyerr21

We drove in from out of state. Stephen was scheduled to assist us in locating a our desired vehicle. We arrived quite a bit earlier than expected. Stephen warmly greeted us anyway, making us feel welcome and at home. He had a vehicle waiting for us out front to check out and test drive. He answered every question and more. We felt no pressure or deception during the whole process. He was open and honest and it was obvious, he genuinely wanted to make sure we were satisfied with our decision. We drove away in our new vehicle pleased with the whole experience.

Kept me updated about the service. - dmcglone

Kept me updated about the service. Drive almost 2 hours to get there. Treated well during visit.

Matt was awesome. - Lbdavis1973

Matt was awesome. Very helpful in finding the right vehicle for us. Answered all of our questions

great service department easy to work with very helpful - craig.summers

great service department easy to work with very helpful and professional very friendly and great people to work and deal with

Fast service. - Envision

Fast service. Friendly, things got done as promised. Kept us posted with text message. Great

Mike was my salesman. - salbright1950

Mike was my salesman. Very nice and helpful. Will send my daughter to see mike when she is ready to buy.

From Dalton, to Chad, and on to Leslie, the experience - rwaynecope

From Dalton, to Chad, and on to Leslie, the experience was a a totally seamless operation. We found this dealership to be one of the best we have ever dealt with. Anywhere. Ever! No pressure. Fair negotiations and all questions answered. Everyone we were in contact with was courteous, respectful and friendly. If you want a pleasant experience making a new car purchase, go see Dwain Taylor in Murray!

Very easy to set up appointment walk in took my keys - howardwoods38

Very easy to set up appointment walk in took my keys signed in 30 minutes later I was ready to very efficient waiting area very clean free coffee and snacks

Wonderful service always. - reidfam

Wonderful service always. Prompt and efficient. Customer service is great as well. Highly recommend. Top notch.

Salesman and all the staff were great and made buying a - Joseph

Salesman and all the staff were great and made buying a vehicle quick and easy. Would buy from them again for sure

I can't say enough about the high quality of customer - Nick C

I can't say enough about the high quality of customer service we received recently when our vehicle had a major factory parts failure. The initial decision was that the parts failure was going to not be covered but the vehicle only had about35,000 miles on it. Needless to say we had serious concerns and told our service rep Jen about it. She took the time research our warranty and went out of her way to double check our warranty once again. The end result is that our warranty did actually cover the defective parts and we paid nothing for our repairs. In addition, when we picked up our van the service manager Russ came out to speak with me to ensure I was completely satisfied with my repair. Both did a lot to ensure we left completely satisfied and this was an AMAZING customer service experience! The level of care and concern was refreshing,.

This place is an absolute joke. - TY. W

This place is an absolute joke. They send out these flyers that are false advertising all the time. My mother received a flyer in the mail stating that had $0 down cars, with a trade in allowance, and prizes available if the numbers match up. And of course she had a matching prize number for a new free tv. When we arrived and asked about it the salesman told us that they only use those flyers to get people to come in and that nobody actually wins because its a specific number that has to match what they have. That should have been a red flag but at the time I was in desperate need of a vehicle. They claimed that no longer had any more $0 down vehicles; I was shown a vehicle and end up purchasing a 2016 Nissan Altima that was priced at $16,532.08. I put down $8k and had a trade in with a value of $3,651= $11,651 that means I should have ONLY been financed for $4,881.08 right? Wrong my total sale price for the car was $40.477.82 with a 21.89% ANNUAL PERCENTAGE RATE/ 12,294.74 FINANCE CHARGE/ TOTAL OF PAYMENTS $28,826.82. I asked multiple times would my down payment lower the finance charge and they kept telling me yes. Again THAT WAS A LIE. Doing some research I realized this was nothing more than AUTO DEALER FRAUD I reached out to all parties to rescind my contract and of course no respond. They financed my vehicle with FIRST FINACIAL BANK; they end up getting an attorney and when I requested that I need proof making me liable for the contract he sent me back ALL THE PROOF I needed. The Retail Installment Sales Contract he provided me from the financial institution was not the same one I signed at the dealership. Not only was it multiple forged signatures that DID NOT match the original, it had a missing date, and MULTIPLE areas where the numbers and amounts DON'T MATCH. I informed their lawyer that the contract was null and void to the fraud and breach of contract by not following their own Arbitration Agreement. They not only violated so many consumer laws by NOT providing certain documents during purchasing, they participate in countless number of FALSE ADVERTISING, they were very deceptive, and MOST of all they altered and FORGED documents. The fact that some of these salesmen take pride in taking from customers is sick. They seen two women (me & my mother) and my son coming in and thought we would be a good target. I work to hard to be letting anyone take money from me and my son just to put it into their pockets. I'm outraged and disappointed in the type of service that I received. No I will not be silenced or ignored I will continue to file all the evidence I need to get EVERY SINGLE PENNY BACK. PLEASE PLEASE PLEASE DON'T WASTE YOUR MONEY AT THIS PLACE. And if you have financed your vehicle through ANY of their parties PLEASE request your original document from your financial institution and if your have ANYTHING that isn't on YOUR ORIGINAL DOCUMENT you signed at the dealership please go and get your money back. They have been getting over on us and we all work to hard to let ANYONE take advantage of us.

Got 4 new Kelly tires and all 4 had different psi. - bobdelacey

Got 4 new Kelly tires and all 4 had different psi. Other than that nice service

Service was quick and they were ready to service my truck - rsmitchell215

Service was quick and they were ready to service my truck when I arrived. Had coffee available in the waiting room.

I took my car in for service and the staff there is - JenK

I took my car in for service and the staff there is always so friendly and helpful. They have great communication and I trust they are taking good care of me!

scheduled maint and recall computer updates - B.BUSTETTER

All of the service staff are always friendly and willing to answer questions and provide service as quickly as possible and never return vehicle after service with dirty interior from service provided

it is a good place to trade cars or buy a new one,good - dicus_anthony54

it is a good place to trade cars or buy a new one,good job.

The sales and finance people were helpful and courteous. - Bappavern57

The sales and finance people were helpful and courteous. I bought a certified preowned Silverado and in the first couple weeks found a problem. I took the truck back. They looked at the problem and said yes, we will take care of it. They provided a loaner and made it right with my truck.

Jim Jones - Mmwh228

From day one this dealer was very helpful and made the purchase process awesome. It was a great experience all around. I definitely recommend shopping at the Jeff Wyler Chevrolet in Louisville, KY. Jim Jones was an excellent sales representative and full of information with a great attitude! Thank you so much!

Ill be honest , I was about to be done with Henderson - bwoodard

Ill be honest , I was about to be done with Henderson Chevrolet , bought my Armada in april , told them something was not right with the brakes , took it in to service , was told everything was good they did bleed the brakes and it helped somewhat , something was still off and steering wheel was shaking when hard braking, took it in monday for oil change and advised again something was wrong with brakes. I was told the rotors needed to be replaced, I was not about to pay for that when just 3000 miles ago I was told it was all ok. Spoke with Sam (sales manager) he took care of it and had my rotors replaced. So with that being said , was taken care of like it should have been done. I will continue to use Henderson Chevrolet as my dealership and would recommend to anyone else.

Great buying experience - Tahoe man

A great car buying experience. I would buy from Spirit Chevrolet again and would recommend them to my friends and family. Thank you Scott Ferguson.

Gary Shura is the man! - Mckilly69

Gary got me what I wanted, and fast. He's the man great customer service. Carol is An amazing women aswell she's wonderful to work with! Thanks for everything

Never shop at this place they don’t know now you after - jeffreykender

Never shop at this place they don’t know now you after you buy the vehicle they are so disrespectful and not helpful at all. They will sell you a damaged vehicle because they sold me one

GREAT sales staff and management! - cowman65

My wife and I bought a 2014 GMC Terrain from Jeff at Bailey Gibson Buick GMC and have NEVER been as comfortable in a dealership as Mr Gibson made us feel. He never pressured either of us and made us feel like people, as opposed to just another sale. Jeff knew what we needed before we knew what we even wanted! We went to Bailey Gibson to look at an Acadia and ended up buying a Terrain! Thank you, Bailey Gibson! We're customers for life!

Service great , Josh did great , drop off Sunday , pick - Josie

Service great , Josh did great , drop off Sunday , pick up next day ,diesel mechanic hard to find and do great job

Vehicle went in for transmission shutter issues that was - travis

Vehicle went in for transmission shutter issues that was under warranty, spent 6 months prior with the dealershiptelling me that the shutter was normal and nothing to worry about. I (the customer) had to keep contacting the warranty company for the dealership. Before the dealership knew i had an extended warranty, they quoted me a total for a transmission and a torque converter. Torque converter being half the price of a transmission even though a new transmission comes with a torque converter pre installed. Every time I would call to get a progress update an my vehicle, I would get a different answer. After the warranty approved a transmission replacement, was told work was started on a Wednesday and should be completed by that Friday possibly the next Monday. Called Friday was told it was on the racks and should be done an Monday by end of day if not Tuesday morning. I wait until Tuesday after lunch to call back and get told that the work just got started that morning. After 4 weeks with no vehicle (when I asked about a loaner vehicle while mine was in their shop, was told the couple they had were already loaned out and the others they had were all being worked on, but they put me on a list) the work was finally completed. I understand not having loaner vehicles at times but I think that should be something that should have been mentioned before contacting the warranty company (and the part that when you call to start a warranty claim that the vehicle has to stay there until everything is finished) but instead that was mentioned at the end of the day when they made it seem as if I was good to come get my vehicle until they heard back with approval or denial from the warranty company.