666 Kentucky page13 Service Centers
I would like to thank Landon Way, and the tech. - Lkuester1
I would like to thank Landon Way, and the tech. and the Dealership on the excellent service my wife and I received at the dealership on 4/3/25. We were traveling thru the area and picked up a nail in one of our tires. I stopped by shortly after the service dept. opened. Landon got me in and repair was done quickly. Thank You All
Top Reviewed Service Specialists At This Dealership
Assistant Service Manager
The services department made time to get car repaired - Fuzz
The services department made time to get car repaired before wife would need it for bady setting
Mitch does an outstanding of coordinating the service on - John ROBERTSON
Mitch does an outstanding of coordinating the service on our 2016 CRV. We live in rural Western KY and recently bought a new 2025 Acura MDX, part of the reason to buy it was knowing we could count Mitch and team to handle routine maintenence. This way we don't have to drive 2.5 hours to Louisville everytime.
Very professional sales staff and knowledgeable service - CAPTO1
Very professional sales staff and knowledgeable service staff. Really impressed with the detail shop as well!!
It was a good experience they took care of my service - donald.stobart
It was a good experience they took care of my service quickly and efficiently so I was very pleased
Service Manager
Toyota of Louisville is the only place I will let service - tammywheeler1961
Toyota of Louisville is the only place I will let service my truck. Their service department is great.
ASM
Worked with me to set an appointment, when I arrived, - celder1
Worked with me to set an appointment, when I arrived, they were ready for my vehicle, completed service on my vehicle within the time they estimated. Felt very appreciated and when completed reviewed services in detail.
Quick Lane Manager
Quick Lane Advisor
Service Advisor
We have done business several times with Newton (since - jpeggie51
We have done business several times with Newton (since before it was Newton) and have had good experiences with all the staff. Shelby is the greatest! She is very knowledgeable and patient and still answers questions when I have them.
Parts Manager
I was able to drop my vehicle off before going on - jonesy78.mj
I was able to drop my vehicle off before going on vaction. Barbara kept me informed throughout the process of diagnostics and parts. We anticipated a high bill due to parts and other requirements but were pleasantly surprised that the actual cost was much much closer to a rough estimate. On the day of pick up, one of the ladies - whose name escapes me, seemed bothered that I would dare ask her about my vehicle, but other than that, I had no issues and courtesy from the rest of the staff was top notch.
Parts and Service Director
Ana is a person who is willing to communicate effectively - Fitzgerald
Ana is a person who is willing to communicate effectively with customers, understand their needs, and build a good relationship. She is focused on finding quick solutions to their car buying needs and understands how to build and maintain long-term relationships with customers. She is knowledgeable about the vehicles the dealership offers. She is wonderful! She communicates in English and Spanish.
Ryan was kind and didn't rush me. - joyce211.bw
Ryan was kind and didn't rush me. He explained everything to me regarding payment/monthly rate. The information regarding the instructions how it work.
Will Clark deserves a 5 star rating. - Skutter
Will Clark deserves a 5 star rating. I'll admit it started out rocky but I can now say he is a great person to work with😊
Cronin Hyundai was extremely helpful, taking me at a - jermus22
Cronin Hyundai was extremely helpful, taking me at a moment's notice to replace a headlight. Additionally, they were kind and courteous, and their waiting room was very comfortable. A++
Awesome job they did great place to go get a vehicle and - johnny.walker
Awesome job they did great place to go get a vehicle and great people to be around.
Customer Relations
Customer Success Advocate
My wife and I have been very fortunate to be working with - Spartan
My wife and I have been very fortunate to be working with Brian in the service department. The issue with our car was extensive, but Brian kept us informed on a regular basis what was required to get the car repaired. He also played a critical part in getting the company we had our extended service contract with to cover and pay what was agreed upon in the repair quote. We are extremely appreciative for his help throughout this process.
Thanks Darrell! - ERG
Thanks Darrell! We received excellent attention and efficient service throughout the entire process of purchasing our car! You are the best!
Parts Advisor
We always enjoy coming to this dealer! - hagermana300
We always enjoy coming to this dealer!! They always seem to have what we are looking for.
Daniel was very knowledgeable about the service I needed, - John L.
Daniel was very knowledgeable about the service I needed, professional, and very personable. I would recommend him to anyone in the area.
Eldon Asher is my “go to Man” always take my Jeep compass - Shnagranny
Eldon Asher is my “go to Man” always take my Jeep compass to him for service, Eric was able to help me yesterday 5/15..Awesome customer service
I had such a wonderful experience dealing with Michael... - MWcustomer1
I had such a wonderful experience dealing with Michael and the Gates Nissan team. He was upfront and honest and helped me in my purchase as well as my trade in. I highly recommend home and the team for future purchases. Thanks again for all of your help. I feel like I received a more than fair deal and wonderful service. These are the best people to buy from. Michael, thanks again. You did a wonderful job in the deal. The showroom was so clean and safety was observed with the staff all wearing masks in observance of COVID 19 precautions. Bathrooms were very clean. Privacy was also maintained.
I don’t drive but I come in with my friend when she gets - Karen
I don’t drive but I come in with my friend when she gets her car serviced and we are treated exceptionally well!
All was great would highly recommend 👌 Glenn cdjr got my - charmainef3@hotmail.com
All was great would highly recommend 👌 Glenn cdjr got my vehicle completed in a timely manner. The service staff was great.
Customer Service Coordinator