Kentucky Used Car Dealer Dealers

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Champion Preferred Auto Sales - Nicholasville, KY

On 6/23/2009 11:46:59 PM jonfit04 wrote:
This dealership is horrible. Me and my brother stopped by their lot to look for a new pick up truck. The salesman " Nick" was very nice and helpful and treated us very well. As usual, My brother went in filled out an application to see what he would qualify for... after about an hour the salesman came out and said that he had been approved and that he had vehicle that he would like to show my brother. He proceeded to show us a very nice 2004 Ford f-150 ..it was exactly what my brother had been looking for. So he test drove it and decided that he would like to go through with the purchase....this is when the bad customer sevice started to take place...we went in and sat in their lobby for almost 3 hours while the finance manager (Scott) dicked around and did everything but focus on his customers...finally he called us into his office to complete the paperwork which took about another hour because he had made multiple mistakes on the sales agreement..like forgetting to add in our cash downpayment.....anyways...we take delivery of the car and drive home. Exactly 7 days later the dealership called to say that the loan was not approved and that we had to return the truck....confused and broken hearted my brother did as they requested and drove the truck back to the dealership..which was almost 100 miles away. When he got to the dealership..he asked why he had been turned down...and come to find out the finance manager screwed up the paperwork yet again...so they told him to go home with truck and they would get in contact with him shortly....another 3 days go by and they call and say the truck must be returned....so he takes it back again..still unclear why the loan was not approved..but by this time he could care less... he was tired of dealing with the poor customer service...anywho...when he took the truck back..they tried to say that he owed them money for using the truck for 10 days....after informing the finance manager that no where on any of the paperwork did it state that there would be this charge...as usual he said yes there is..you signed a form stating that you understood....when we asked to see the form...he said "oh NO" you didn't sign the form because I forgot to give it to you!.....however you still have to pay...we called the police and after about an hour they agreed that they cannot charge us the money since we were never made aware...........needless to say we gave the truck back...and will never recommend this unorganized dealership to anyone. They are disrespectful liars and not worth the time! THINK TWICE BEFORE WORKING WITH CHAMPION PREFFERED AUTOS!

Bob Allen Motors-Liberty - Liberty, KY

On 5/17/2009 7:33:07 PM This is stupid wrote:
They worked on my vehicle which I bought from there. When I bought it, it had all kinds of problems. I was surprised they put me on the road with a vehicle n that condition. When they worked on it, it was still messed up to this day. I just drive it till it falls apart I guess cause I'm not taking it back even if I still had a warranty.