17 Maryland Subaru Dealers

I've known Vitaly since 2012 when I bought my first car - William Diaz Ponce

I've known Vitaly since 2012 when I bought my first car from HB Subaru. He is the model employee that EVERYBODY should follow. If you need an answer and detailed explanation, he is the ONE. I am very happy to him still there. HB Subaru should keep such great professional employees like him in his roster. Keep up the great work...

Excellent dealership with exceptional service top of mind - elainemarkman

Excellent dealership with exceptional service top of mind for their customers. I was welcomed graciously by Mark Dennis, salesman extraordinaire. He made me feel at ease from the moment we met. Mark is very personable, professional and he patiently answered any questions I had. He went the extra mile and stayed much later than he was supposed to in order to finalize my transaction. He was instrumental in helping me recover my insurance info. I purchased a used Subaru Impreza and I intend to use their garage for future oil changes. I highly recommend Mark Dennis for all of your car needs and urge you to go to him whether you are purchasing a new or used vehicle. The dealership has a lovely waiting room if you bring your car in for service and I intend to bring my newly purchased used Subaru here for any services.

Joe Kostecki was awesome to work with! - ladyofvenice

Joe Kostecki was awesome to work with! Super friendly, super helpful, and made the whole process easy. My wife and I drove away confident we got the right car at the right price. When you visit Gateway Subaru be sure to ask for West Virginia Joe!

My recent experience with the Service Department could - taylorbriand

My recent experience with the Service Department could not have gone better. Great communication. Excellent work.

After doing research online, I found the "perfect" used - Aaron

After doing research online, I found the "perfect" used vehicle at Thomas Automotive, which is located 90 minutes from my home. Johnathan responded to my online inquiry and was delightfully responsive and helpful throughout my entire buying experience. Thomas Automotive provided me with a great vehicle, competitively priced, and a hassle-free purchase.

Matt is so friendly, knowledgeable, and genuine. - sullivanmartha1

Matt is so friendly, knowledgeable, and genuine. This is the 4th car that I have purchased from him and the lovely staff at Fitzgerald Subaru Gaithersburg. I'm hoping that I won't need another car for many years but, when that time comes, there is no doubt that he will be the one that I call.

Amazing service, always attentive to your needs. - Dale and Lori Trotter

Amazing service, always attentive to your needs. We actually moved from the area and return (5 hr drive) to give them our business. Absolutely wonderful

I have purchased many cars over the years and have worked - rebeccabinstock

I have purchased many cars over the years and have worked with dealerships representing Toyota, Nissan, Jeep, Volvo, and several other brands. Most of those experiences were unremarkable—neither particularly good nor bad. When I recently started shopping for a Subaru Crosstrek, I spoke with dealerships in Glen Burnie and Annapolis, as well as Heritage Subaru. To say my experience with Heritage Subaru was excellent would be an understatement. Our sales representative, Junaid Mustafa, and finance manager, Jonathan Bookstein, made this the easiest and most painless car-buying experience I've ever had. Junaid called us around 7:00 p.m., and after a simple 15–20 minute conversation, we had a straightforward, honest offer. There was no back-and-forth negotiation, no games, and no hidden agenda. When we arrived at the dealership, the experience was just as seamless. We were in and out in about an hour. There was no pressure to purchase unnecessary services or add-ons—just a transparent, efficient process from start to finish. There are many Subaru dealerships throughout the Washington metropolitan area, and you can buy the same Crosstrek from any of them. What sets Heritage Subaru apart is the experience. Their professionalism, honesty, and respect for the customer's time are second to none. Thank you, Junaid, Jonathan, and everyone at Heritage Subaru for making this such an enjoyable experience. I absolutely love my Crosstrek, and I wouldn't hesitate to recommend Heritage Subaru to anyone looking for a stress-free car-buying experience.

I have been a customer of Subaru Rockville for years. - CAROLINEJJINGO

I have been a customer of Subaru Rockville for years. They're professional and respectful.

I visited on a Monday with a nearly flat tire. - aries

I visited on a Monday with a nearly flat tire. Service dept was extremely busy but my tire was repaired without any problem. And everyone was pleasant!

Yesterday I bought a new car from Bel Air Subaru. - work

Yesterday I bought a new car from Bel Air Subaru. The sales person was Irwin Duncan and he was great! He spent a lot of time with us, explained a lot and was extremely helpful. He did help us the next day with additional information for insurance and the loan. Highly recommended! Roumen

Have always liked this dealer and their service since my - Etonyellin

Have always liked this dealer and their service since my first Subaru in 2013. Outstanding in all regards. Am now on my second Subaru, and if there is a third it will also be purchased and serviced at Frederick Subaru.

The salesman was very friendly and made the process very - zsanders88

The salesman was very friendly and made the process very easy. I highly recommend this dealership.

A friendly and professional staff. - Beconnectedeileen

A friendly and professional staff. I have never been disappointed with the maintenance department. I was kept informed by video of the car undercarriage sent via text during the inspection and check up. If there had been an unexpected problem, I could have called rather than waiting until pick up time. Excellent!

On June 14, 2025, I traded in my vehicle and purchased a - Brooks8821

On June 14, 2025, I traded in my vehicle and purchased a new one through Ourisman Volkswagen / Subaru of Waldorf. The salesperson who handled my transaction was Erick Rushing. As part of the agreement, the dealership was responsible for paying off the remaining balance on my trade-in vehicle. Following the purchase, I made several attempts to confirm that the payoff had been sent to the lienholder. I was repeatedly given vague or inconsistent answers. I later discovered that Erick Rushing was no longer employed at the dealership and that my paperwork had never been submitted. It sat unprocessed for approximately 30 days, and as a result, the payoff check was not sent until July 9, 2025. This delay caused the lienholder to report missed or late payments to the credit bureaus, which has significantly damaged my credit. I fulfilled all of my responsibilities and acted in good faith during the transaction, yet the dealership’s negligence has had lasting negative financial consequences for me. I am requesting that this matter be formally acknowledged and that the dealership assist in correcting any inaccurate or harmful credit reporting resulting from this delay.

Treat Customers Like Dirt email excerpt below - Bob S.

Subject: General Manager of AutoNation Subaru Hunt Valley. Date: Sun, 18 Oct 2015 08:58:05 -0400 I put down a $250 deposit on a new Impreza 10/14/15. Your people sold it to someone else 10/17. You didn't finalize your financing package offer until 10/16. That same day 10/16 I pursued moving funds out of an IRA for a down payment of $6600. Told your salesman I would not write a check for $6600 that was not there in my checking account. That is illegal to begin with. Your sales manager demanded I take the deal Friday. What a way to do business. Electronic funds transfer was initiated Friday to be completed 10/19. I informed your salesman of the transfer completion Monday. I was also advised to pursue bank financing as a backup. That I did through Chesapeake Bank of Maryland. I don't do mobile banking and a transfer from an IRA cannot be transacted by phone. I was advised of sale of the vehicle after showing it to my wife and daughter. I acted in good faith but I don't find a similar response on your end. Mike is a great salesman demonstrating supreme professionalism. Mike said he would find another car. I can't believe this a standard practice when doing business with the public. I await your response.