11 Massachusetts Mercedes-Benz Dealers

I recently visited this ] for service on my vehicle, and - Efti Doko

I recently visited this ] for service on my vehicle, and I was thoroughly impressed by the level of professionalism and care I received. From the moment I arrived, the staff was welcoming, attentive, and Albert went above and beyond to make sure every detail was handled smoothly — keeping me updated throughout the process and ensuring my car was ready on time. The waiting area was spotless and comfortable, and the entire team treated me with genuine respect and courtesy. It’s clear that customer satisfaction is a top priority here. My car is running perfectly, and I left feeling confident and valued as a Mercedes-Benz owner. I highly recommend this dealership to anyone looking for first-class service and a truly premium experience.

This dealership is clean and comfortable to wait for your - Leeajade

This dealership is clean and comfortable to wait for your car. They offer snacks and beverages. I waited 3 hours for my 10k service, with the 4 wheel alignment, wiper blades and inspection sticker which I requested and thought was very reasonable. They cleaned my car inside and out! Fred explained everything to me answered all my questions. I love how they text you a video of the car review and send you a detailed report on your car. You can also communicate with your representative at anytime via text with questions. I highly recommend Mercedes of Sudbury!

Diagnosis was prompt and spot on. - Carchaser1

Diagnosis was prompt and spot on. Thank you for the accurate and honest evaluation, Brandon.

The process of purchasing my dream car was absolutely - shannon

The process of purchasing my dream car was absolutely flawless with you guys! Everything was explained thoroughly, I never felt mislead or pressure. As a female buying a car for the first time in quite a few years I was very nervous, but the team at MB Shrewsbury took all of those nerves away. From the scheduling accommodations made for the test drive, the phone calls and texts to answer all of my questions, to the genuine nature of both Arthur and Maurice, there was a smile on my face throughout the entire process. I truly can't say enough great things about them, but I will say I'm very grateful to have chosen this dealership and highly recommend them to anyone looking to buy a Mercedes!

Great price Brockton was easy to work with. - TRVLTK55

Great price Brockton was easy to work with. The dealer even delivered the car directly to me

Service rep Daniel made this a dream. - Fredreichheld

Service rep Daniel made this a dream. He offered direct phone line and was very responsive. They dropped off a loaner, honoring my request to lend us a model that my wife would like to test drive.

I always have a good experience at the Mercedes Benz of - sherry.nakyanzi

I always have a good experience at the Mercedes Benz of Burlington with TJ, He is always great and very passionate about what He does yet so professional but my recent visit I met with TJ and told him about what I needed to be done, he called on Alan Doumanian to help me but I believe Alan is the best asset Mercedes Benz of Burlington has had as a staff, very polite yet so professional, empathetic and understanding, with the best problem solving skills, He executed my concern in a responsively in very timely manner, He offered 5 star customer care service to me and He did it with so much ease but to perfection. He brought the Tiffany customer care service to me as He out did himself. I could not be any happier with Alan and the whole group in general. The Nice lady at the coffee bar (didn't get her name) is Awesome too, great team over there. Much Appreciated

I had a great experience purchasing my new car at - Biss

I had a great experience purchasing my new car at Mercedes-Benz Westwood! The staff was friendly, knowledgeable, and genuinely interested in helping me find the right vehicle. My salesperson, Mahmoud, was professional and patient, making the entire process smooth and stress-free. They took the time to answer all my questions and never once made me feel pressured. The car was delivered spotless and ready to go, and I’ve been thrilled with it ever since. This was by far the best dealership experience I’ve had, and I’ll be recommending them to friends and family. Thanks again to everyone at Mercedes-Benz Westwood!