Minnesota GMC Dealers

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McCarthy Auto World - Coon Rapids, MN

On 10/2/2009 5:02:37 PM BenB wrote:
I bought a 2001 Suburban from John Gosewich at McCarthy Autoworld. We have had major problems from the second we got in to drive away. McCarthy Autoworld could care less. My wife and six children were with when we drove off just before the dealership closed. The Battery warning light came on and we made it about 30 miles when the engine stopped. Of course, there were thunderstorms closing in (we later found out Tornadoes as well) and we were stuck. The Alternator was bad and after getting a couple of jump starts we were able to make it to a parts store and replace it. Which I did myself with some borrowed tools from OReilly parts store. I called our saleman John G. right away and he said they would cover the cost. A few more phone calls (and days/weeks) he offered to pay half of the $200.00 it cost for the alternator. I wasn't very happy with that and he told me to send the reciept and he would take care of it. Needless to say nothing happened. Funny thing is, John always started the Suburban when we looked at it and there was also a brand new battery in it. The battery carrier was even left in the rear storage area. Its been two months now and no money. We have also had the ignition cylinder and switch replaced because the security light was flashing and sometimes the car wouldn't start, $550.00. The dealer mechanic also says the intake manifold is leaking which would cost another $850.00, The fog lights didn't work, some of the turn signals had bad bulbs, the center console latch wouldn't latch, and the rear seat latch was broken. This dealership doesn't care what they sell you and you can't believe what they say. Sad for a major dealor to act like this. My advice, take your business to a dealer that values your business, even after you have signed the paperwork. Never again. Hopefully GM will cut this dealership soon.
Ben B.

McCarthy Auto World - Coon Rapids, MN

On 7/23/2009 11:44:46 AM Ldbdcd wrote:
I called John on the phone after finding the Yukon XL on carsoup. We talked about pricing and he assured me that he would be able to negotiate! I explained my situtation that I needed to buy a vehicle that day and that it was a long way for me to drive so I needed to make sure he was willing to work with me! He did everything as promised! I had to return to the dealer because one of the employees who ran my car through the car wash did something that caused some chips on the vehicle. Again as promised I was given a car to drive while they fixed the chips! I was also promised to have the license plates put on and headsets for the DVD player at the same time! I had a great experience and would recommend my family and friends to John for a the best value and car buying experience!!!!!