I want to give 5 stars, but this time will be just 4 - mdwesties75
I want to give 5 stars, but this time will be just 4 stars to catch your attention, and give them something to work towards improving. My only issue was the timing based on my appointment, and it's actually no big deal, especially if it was just an unexpected bottleneck. That said, it almost sounded like this might be a continuous issue, unless I misunderstood. What happened was that I had an oil change appointment @ 2:30 (arrived at 2:20), and I didn't get out of there until 4:30 because of the cars ahead of my appointment were backed up. Again if it was an unexpected thing, then these things happen. In a perfect world I would have loved to have known about the delay @ like 2:00, so that I could have arrived @ like 3:30, or 4:00 instead of rushing to arrive at 2:20 as I had things that I needed to do. If you are looking for a suggestion of how to improve, then it would just be able to dial in the timing better, otherwise it's all good, and I am happy. I merely throwing that out as a suggestion as some people can get grumpy. The staff was friendly, and informative, the waiting room had TV, and snacks etc... the oil change was good, the inspection was good, and they even did a car wash. I am 100% happy, so I have no complaints.....just the suggestion as stated above
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