I bought a new Kona SUV from ABC Hyundai. - susie4169
I bought a new Kona SUV from ABC Hyundai. A pleasant woman greeted me at the door. She gave me a bottle of water, offered me snacks and directed me to table. Within a few minutes, Damir introduced himself. He spoke with me about the car I wanted, checked the inventory and brought one for me to test drive. He was very knowledgeable about the features, explained the technology and went over the invoice pricing. There was no pressure or sales pitch. Damir then deferred to Mel, a manager, and we worked on the real deal. It took some negotiating, but I felt that he was fair and honest, two words that usually you don’t associate with car dealers. I couldn’t wait for them to get the car ready, so Damir offered to drive it to my house. The next day he brought it with almost a full tank of gas. He spent a lot of time showing me all the different features and helping me set them up. Even so, I had difficulty with downloading Bluelink, a very helpful free app that lets you control a lot of the technology and features from your phone, so I went back and Jonathan, another manager, and Ted, the general manager, spent a good half hour to help me. In all, it was a good experience and I would highly recommend Damir, Mel, Ted the general manager and ABC Hyundai.
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