New York Buick Dealers

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Colandrea Pontiac-Buick - Newburgh, NY

On 8/28/2009 12:13:28 PM pat77 wrote:
The above rating is due to a HORRIBLE experience we had with this dealership. They were unprofessional. We were going to buy a car but decided the deal was not for us and now they won't give us our deposit back. I was VERBALLY abused by the owner on the phone when I inquired about my deposit and getting my money back. Before I handed over the deposit I asked if it would be given back if the deal didn't go through. Three different occasions two different people, the answer to that question was YES. Now they are holding my deposit and not giving it back. I would suggest you NOT do business with this dealership. But the choice is yours.

Mangino Pontiac Buick Inc - Ballston Spa, NY

On 8/12/2009 11:34:58 PM aknoblet wrote:
We chose to go here because we wanted to buy new thru a dealership. They were very nice and friendly at first. They quoted us a price with a warranty one day and told us to think about it. We waited 5 days to respond to them. They called us to see if we where still interested. We assumed it was for the same price because they didn't say anything different. We went into buy the car and we were told it was sold. The next morning they called to say it was still available but they changed the price and didn't give us the extra warranty. We still bought the vehicle because it was what were wanted and were looking for. It boils down to the principle of the matter. Don't say one thing then do something different.