2,440 New York Rivian/1000 Service Centers
My service visit was fast and pleasant with wi-fi - Christopher
My service visit was fast and pleasant with wi-fi available and comfortable seating for me to sit and work. Not to mention, the killer playlist that was on the radio lol
White Gloves service. - drsoliman
White Gloves service. I had my car serviced today at this dealer. John McGuire was very welcoming, very professional, took care of everything needed to be taken care of. I got an update periodically while I was waiting. The car was received sparkling clean after the service. Overall experience is wonderful. Thank you John and thank you service team.
Top Reviewed Service Specialists At This Dealership
Service Advisor
Sprinter Service Manager
Everybody friendly and attentive. - KOSTM1
Everybody friendly and attentive. Have been coming here for years and service has always been first class.
Assistant Service Manager
Great services Customer service great. - RVITERI02
Great services Customer service great. 5/5 stars Car got back right on time. Plus they washed my car
jonathan helped me through the entire process from the - rabbiyhg
jonathan helped me through the entire process from the beginning all the way to purchase. He didn’t pressure me. He made the entire process so easy and smooth. I will be recommending him to all of my friends and family
Service and Parts Director
Friendly people who actually care. - Elantra owner
Friendly people who actually care. I always have confidence that my car is well taken care of.
SERVICE ADVISOR
PARTS MANAGER
Carl Guerrier, 38291 was my handler. - CPATTER542
Carl Guerrier, 38291 was my handler. He walked me through all technical & mechanical vehicle processes. Carl was knowledgeable and professional.
Very professional courteous always a pleasure to visit - Sbirittieri
Very professional courteous always a pleasure to visit the staff at Tosca Chry Dodge Jeep White Plains Bring and bring my 2020 Dodge ram since it was new for service and the staff has been fantastic. Thanks again happy new year.
SERVICE MANAGER
Quick service and kind people Quick service and kind - justinetrabold
Quick service and kind people Quick service and kind people. It's my favorite location for service.
Michael Balletta is the best! - sraia16
Michael Balletta is the best!! Always get the best service from Michael & the service team!!
Service advisor
Assistant service manager
Service Manager
Courteous personnel, clean and comfortable waiting area. - M
Courteous personnel, clean and comfortable waiting area. Will definitely consider having my Sante Fe serviced there again.
Parts Dept
I brought in a 15 yr old Range Rover for an oil change - mcm1997
I brought in a 15 yr old Range Rover for an oil change and checkover before a road trip and the service was amazing. They treat everyone like they just spent $190k on a SVR RR. I cannot say enough good things about the service and parts side of this dealership
I recently brought my Maserati in for service at Maserati - Augie
I recently brought my Maserati in for service at Maserati of Long Island and was thoroughly impressed. The level of professionalism and attention to detail was exceptional. My service advisor, Jennifer, was incredibly helpful, clearly explaining the work being done and keeping me updated throughout the process. The service was completed promptly and to the highest standards. This is the kind of premium service you expect for a Maserati, and they delivered.
Assistant Warranty Manager
Rob was the best. - Mr.Bruce
Rob was the best. he detailed everything that he was going to do with the car. Very friendly and courteous. Great service for my wife’s 2015 Explorer. So I’m definitely bringing my 02 Ford Ranger for service and ask for Rob.
Overall, very good dealership. - cadel.arlene.s
Overall, very good dealership. Salesman was very polite, knowledgeable, helpful, and great to deal with. This dealership has a large inventory. The service department is all encompassing.
Warranty Administrator
John was friendly introduced himself smiled looks like he - NANO_37_2000
John was friendly introduced himself smiled looks like he loved his job helping customers I was in and out quickly asked if he could help me with anything other than the inspection He has the joy of the Lord in customer service
Parts Advisor
Parts Department
The service we receive is consistently excellent. - mathclark
The service we receive is consistently excellent. Service rep. Luis communicates in layman terms and creates a positive experience for the customer with recommendations and reasonable costs.
Service Director
Service Customer Concierge
Very Professional and organized. - Humberto.J.Malvido
Very Professional and organized. They took good care of me. Victoria is the best at service
Came in for serviced expecting it to take up to 3 hours - echapman1959
Came in for serviced expecting it to take up to 3 hours (as I had previously asked when I made appointment how much time it would take). Was in and out in less than 90 minutes. Yousef checked me in and out, was extremely courteous and helpful, reminded me about a cabin filter change that I also had done. This is my first experience with a leased vehicle and Ide has been wonderful with making sure I keep up with required maintenance and the best options to keep things running.
Senior Service Advisor
The service consultant was very knowledgeable and knew - karen
The service consultant was very knowledgeable and knew how to suggest and what to suggest which made me feel comfortable with adding to my "only Oil change service" mind set that I arrived with. Great service
From scheduling to the actual appointment, all went - TSNIMS
From scheduling to the actual appointment, all went smoothly. The wait was not too long and then I was on my way.
Parts Manager
I had a good experience at this location. - dominicbialek
I had a good experience at this location. they were able to locate the cause of my damage and fix it within the time frame I needed. They also were able to fix my breaks at the same within the time frame when I mentioned it after the fact. The shuttle service was also convenient. would have preferred a loaner like every other dealership in the area provides, but I had a great interaction with the drivers. Would use this location again.
Service Satisfaction Specialist
Thank you Josue for you great customer service, i was - MENDEZORLANDO75
Thank you Josue for you great customer service, i was very happy first time in Brooklyn VW
Ruth W Anthony Antoinette and Vinny and Laith all - ssavy33
Ruth W Anthony Antoinette and Vinny and Laith all contributed with a fine effort to have my front brakes repaired
Service Writer
No hassle professional maintenance. - KZIMMY13
No hassle professional maintenance. Came in with a tire rubbing sound. Truck was full checked out and a minor backing plate adjustment. No upcharge trying to gouge the customer.
Excellent service. - asdimola
Excellent service. Service advisor was transparent and responsive. Wait time was as expected for amount of service including state inspection. I travel from NYC to get service at this dealership.
I’ve been dealing with Laurie for years. - dozebotz1
I’ve been dealing with Laurie for years. She’s the best. Knowledgeable, friendly, and always willing to assist the customer in whatever they need.
Service Department
Five stars to West Herr Chevrolet Henrietta New York - moeken6063
Five stars to West Herr Chevrolet Henrietta New York service department, thank you Justin for taking such good care of our car. 👍👍👍👍👍
Called for help with a car. - carfan1
Called for help with a car. Angel was very helpful and accommodating with all my questions. He made choosing the right car easy. Thank You Angel, Definitely would recommend buying here !
Chad was referred to me from My dear Friends from MTK. - Jrtc2755
Chad was referred to me from My dear Friends from MTK. I was I need of a New Pickup truck and met with Chad Echezuria and could not be happier with his professionalism.. Found. Beautiful Black 2024 SR5 and he even drove it out to me!!!! Go see Chad you will be very impressed!!