2,439 New York Rivian/1000 Service Centers
Nick in service dept was excellent. - Ljlukowski
Nick in service dept was excellent. Kept me well informed. Very polite and extremely professional. Very pleased with service and problem was solved. Not particularly happy with Chrysler warranty policy on electrical issues. Using corrosion as a void of warranty on internal parts is a cop out. Too bad great service overshadowed by poor policies
I took my Levante for a routine service . - paradhya
I took my Levante for a routine service . Jenn was very helpful. A pleasant woman who went out of her way to help me. My car got washed and delivered in pristine condition.
Top Reviewed Service Specialists At This Dealership
Assistant Warranty Manager
Service Advisor
Service Manager
My service visit was fast and pleasant with wi-fi - Christopher
My service visit was fast and pleasant with wi-fi available and comfortable seating for me to sit and work. Not to mention, the killer playlist that was on the radio lol
Long line despite making an appointment but staff was - KELL616
Long line despite making an appointment but staff was friendly and nice. Accurate time frame for expected service
Very good service I'm recommending the people it's a - Yoni munoz
Very good service I'm recommending the people it's a very attentive and helps
Good customer service and tried to help with what he - Velascomarkb
Good customer service and tried to help with what he could for the customer with vehicle
Service and Parts Director
Jessica was very helpful and the service was done the - PRWOLFGANG
Jessica was very helpful and the service was done the same day, Waiting room could use a refresh.
SERVICE ADVISOR
PARTS MANAGER
Antoine was my service representative and he helped me - calcagniinc
Antoine was my service representative and he helped me for a minute I walked in the door for the minute. I left. It was wonderful and explained everything to me thoroughly and if I ever have to go back for service, I hope I get him again.
SERVICE MANAGER
Everyone there was kind and patient, as well as - MARINAMUNN
Everyone there was kind and patient, as well as incredibly helpful. Will definitely be looking into buying another car from this dealership in the future!
Courteous personnel, clean and comfortable waiting area. - M
Courteous personnel, clean and comfortable waiting area. Will definitely consider having my Sante Fe serviced there again.
Parts Dept
Came in for serviced expecting it to take up to 3 hours - echapman1959
Came in for serviced expecting it to take up to 3 hours (as I had previously asked when I made appointment how much time it would take). Was in and out in less than 90 minutes. Yousef checked me in and out, was extremely courteous and helpful, reminded me about a cabin filter change that I also had done. This is my first experience with a leased vehicle and Ide has been wonderful with making sure I keep up with required maintenance and the best options to keep things running.
Senior Service Advisor
I brought in a 15 yr old Range Rover for an oil change - mcm1997
I brought in a 15 yr old Range Rover for an oil change and checkover before a road trip and the service was amazing. They treat everyone like they just spent $190k on a SVR RR. I cannot say enough good things about the service and parts side of this dealership
White Gloves service. - drsoliman
White Gloves service. I had my car serviced today at this dealer. John McGuire was very welcoming, very professional, took care of everything needed to be taken care of. I got an update periodically while I was waiting. The car was received sparkling clean after the service. Overall experience is wonderful. Thank you John and thank you service team.
Sprinter Service Manager
Rob was the best. - Mr.Bruce
Rob was the best. he detailed everything that he was going to do with the car. Very friendly and courteous. Great service for my wife’s 2015 Explorer. So I’m definitely bringing my 02 Ford Ranger for service and ask for Rob.
Diana is courteous, professional and makes servicing your - deepdiver99
Diana is courteous, professional and makes servicing your vehicle stress free. I highly recommend getting your vehicle serviced at Security Dodge because of Diana.
Assistant Service Manager
Warranty Administrator
Service Director
Friendly service staff with quick, in and out service. - Jim Kusse
Friendly service staff with quick, in and out service. It is always a pleasure dealing with this service department.
Parts Advisor
Parts Department
The service we receive is consistently excellent. - mathclark
The service we receive is consistently excellent. Service rep. Luis communicates in layman terms and creates a positive experience for the customer with recommendations and reasonable costs.
Service Customer Concierge
Very Professional and organized. - Humberto.J.Malvido
Very Professional and organized. They took good care of me. Victoria is the best at service
Always helpful, sincere and accommodating. - (Brian) Appliance Repair Professionals
Always helpful, sincere and accommodating. Simply the best! I'm always kept in the loop. Staff is awesome!.
Service Department
The service consultant was very knowledgeable and knew - karen
The service consultant was very knowledgeable and knew how to suggest and what to suggest which made me feel comfortable with adding to my "only Oil change service" mind set that I arrived with. Great service
They were very friendly and worked very swiftly to - DJMANARD
They were very friendly and worked very swiftly to replace my front windshield wiper no questions
Parts Manager
I had a good experience at this location. - dominicbialek
I had a good experience at this location. they were able to locate the cause of my damage and fix it within the time frame I needed. They also were able to fix my breaks at the same within the time frame when I mentioned it after the fact. The shuttle service was also convenient. would have preferred a loaner like every other dealership in the area provides, but I had a great interaction with the drivers. Would use this location again.
Service Satisfaction Specialist
muy buen servicio del personal que trabaja en el servicio - MARIO.11224
muy buen servicio del personal que trabaja en el servicio al cliente especial mente al joven que nos atendió ezequiel gracias servicio resuelto gracias
Great service as always. - KJWALSH27
Great service as always. Fast, clean enjoyable experience. Will go back. My review - 15 words.
Ruth W Anthony Antoinette and Vinny and Laith all - ssavy33
Ruth W Anthony Antoinette and Vinny and Laith all contributed with a fine effort to have my front brakes repaired
Service Writer
Everything was taken care of professionally and I am - Ggreen4690
Everything was taken care of professionally and I am pleased with the car as I drive away
Excellent service. - asdimola
Excellent service. Service advisor was transparent and responsive. Wait time was as expected for amount of service including state inspection. I travel from NYC to get service at this dealership.
Called for help with a car. - carfan1
Called for help with a car. Angel was very helpful and accommodating with all my questions. He made choosing the right car easy. Thank You Angel, Definitely would recommend buying here !
I would say this dealership was fantastic. - mootilalangie
I would say this dealership was fantastic. They were very efficient. thank you, the elite Mitsubishi.
Beautiful dealership and everyone was extremely friendly - Lisamarie14beauty
Beautiful dealership and everyone was extremely friendly & professional. I will definitely recommend this dealership to my friends.
Fixed Operations Manager