Heather is awesome - Laurenwebb
If you want someone honest and who knows what they're doing, Heather is the one. She cares about you, your needs, and will get you the best. She takes the time to explain how things work and is beyond fun.
Great Deal No Pressure - Jim C
As always very easy going and great experience. Took two different vehicles home for review with the family, which made the process much easier. The appointment for pick up of the vehicle was painless as well, only took about an hour, made it easier on the kids. Thanks.
New car - baze34
They were right there to help the second you walk in the door. I like how they worked as hard as they could to give me exactly what i wanted!
Great Star experience - Char123
Working with Adam Mihalko was a pleasure - very knowledgeable - detail oriented - personable - he is able to accomplish his job as a salesmen with the unique ability to not place pressure on the customer.
It was also a pleasure to work with the gentleman that Adam is training ( forget his name)
The business manager also was a pleasure to work with
My Preston Experience - Maggie
Great sales staff, great personalities, courteous, and very knowledgable about the products. The staff was friendly and very helpful. I will recommend Preston to family and friends.
Great experience buying my Chevy Silverado - jamesgaber0906
Justin Gray from Smith-Gray was very helpful in selling me my 2014 Chevy Silverado. DJ Reagle was also a pleasure to work with at the dealership. Thanks again for the great service and help. I love my new truck. Thanks, Jim Gaber
My experience. - Mdg
It was a pleasurable experience. The people where very nice a did a great job of getting the deal done. The price was great and they gave me fair shake on my trade in.
Great service - Ike
We were driving back from upstate new york when we found the box truck we were looking for. We stopped by this dealership on our way back to virginia and we loved the vehicle. Both Brian and Glenn was great to work with. We got ourselves a grerat deal in less than 2 hours. Thank you very much guys! Keep up the good work.see you next time when we are buying our next vehicle.
Happy Happy Happy - Mary Endes Burgettstown, PA
Ask For Steve, if you are looking for the best customer service! We were treated like family, not customers, and it was the smoothest, easiest car buying expierience yet. I described exactly what i wanted out of my vehicle and explained what i wanted to pay, and Steve exceeded my expectations, & set us up payments that met my familys budget. My family & I love our 2014 GMC Acadia, and I honestly recommend you give them a visit, youll be glad you did!!!
Thank you again Steve, and all of the #1 Cochran Staff!
2005 GMC Envoy - TheStitelys14
My husband and I have always bought our vehicles from another place, closer to home. We received a phone call from John Williams. We were originally looking for another pickup truck until we saw what John was offering us. We are completely satisfied with the friendly service, the attention to detail and all around professionalism. What we got for our trade in, on top of the great price of the Envoy, we surprised ourselves and drove off the lot with smiles on our faces. If you EVER need a vehicle go see John Williams at the Auto Mart!!! He is the man!!!!!!
routine oil change/ tire rotation/ multi-point inspection - Wrenmama
The appointment was easy to get although I only had two days' notice of having a day off of work.
The work was done in no time.
They honored their coupon, so it was economical, too.
Thanks, #1 Cochran, Monroeville!
Awesome group of guys - I8mycrayon
After going to a few other dealers, and then stumbling onto Abeloff I thought I was dreaming.. Zero hassle zero pressure if they weren't wearing ties i wouldnt know they were salesman the whole experience was like buying a car from your friends or family they even entertained my 3 year old daughter.. Then they dropped an accessory off @ my house on there own personal time that wouldn't fit in the vehicle.. Who else would do that!!!!
Exactly the dealer relationship I wanted. - mnementh121
I purchased a used Volt this week. Dale Williams was a very inviting salesman and the team there worked together to give us a comfortable experience. I love my new car and I left feeling like I received a respectable deal I will not question in the years I drive this car to follow. I enjoyed the less than aggressive sales experience and the time that was taken to show us the benefits of this car which will live with us for quite some time. I look forward to visiting again for service appointments.
Dieckhaus Buick has the best service department I have... - iamrag67
Dieckhaus Buick has the best service department I have ever dealt with . I take all of may cars there for service inluding my older antique cars. They are friendly and honest and the work is always done right the first time.
great organization - jamesgeiger
I had a great experience with the whole Faulkner organization especially with my salesman Don Friel. When I first walked in to their brand new used car sales building Don was very friendly and down to earth, explained my options and the price of the car. I left and with talking to my Wife we decided to make an offer on a 2014 Terrain. I stopped back to see Don and we negotiated a price as two friends would talk about a price, not like a salesman and buyer, no pressure at all! After agreeing on a price it was late (4:00) and my wife was not with me. So we agreed to pick it up the next day and Don had it detailed, oil changed, tires rotated and almost full tank of gas. the next day we came in and where meet by a team of three people, Ashley, Chris and Maryland to handle the paper work and explain all my options on warranty and other options like extending the factory warranty, financing and what all the papers that needed signing where, not just putting them in front of you and asking you to sign. If I had to rate this whole experience from 1 to 10, I would give it an 11.
No stress - A very happy mom
Who has time to drive around looking for a car? I made 1 call to Kirk told him what I needed within 1 hour we had a car.
a-1 dealership friendly service no pressure best... - CHOPPERS36
a-1 dealership friendly service no pressure best dealership I ever dealed with I would definetley recemend this dealer to family and friends thanx so much oliverio for the service
Best deal in town! No contest! - mark gregory
Where do I start? Back in 2009, I never thought I'd be able to afford to buy a truck from an actual dealership, but I thought, what the heck, I'd give it a shot. I pulled into Sherwood Groves and spoke with one of their fantastic salesmen, and was treated like a person, not a "sale." We went over many options on a vehicle that was right for me, and my budget, and they never tried to force me to buy more, or steer me away from what I could afford.
About two months after buying my used truck there, my alternator died. I called up Sherwood Groves, and explained what had happened to the service department. They asked how long ago I had bought the vehicle, and I told them. Even though I was out of warranty, they stated that if I brought the vehicle in to them, they would split the cost of the alternator, and waive the installation fee. Even though they did not have to do this, they made me a lifelong customer.
Fast forward to this past Friday, 4/10/15. I came in to the dealership to trade in that same truck on something newer. I told my salesman, Chris Case, just what I could afford, and he showed me what there was out there. I was fighting myself on this purchase, just because I did not want to have a payment on a truck again, but it was a necessary purchase as my old truck was just getting too old. Chris never pressured me into making a decision, nor did any of the other members of Sherwood Groves. In fact, they suggested that I sleep on it, and come back in the morning to discuss more options, even to look at other vehicles to start all over. They could see that I was not happy with what I thought was the only vehicle I could afford.
With a fresh start the following day, Chris and I went over several other choices of vehicle that were in my price range, and Avery Snell worked the numbers to find out which deal would fit my budget perfectly. I am a completely satisfied customer in every regard! I will always come back to Sherwood Groves, because start to finish, they are the BEST dealership in town!
Great experience!! - Amy Mauk
Sutliff goes above and beyond most dealerships with customer service!!!! Our salesman, Bill Edmiston, is one of the nicest people we dealt with......also Carrie with finance!!!!! A++++++++ experience! !!!
Best car buying experience. - Dawn
This was my first experience with this dealership and I was pleasantly surprised. The price I was quoted over the internet for the SUV I inquired about never changed when I got to the dealership. Every other place I had gone to would change their story once I got there, can't give the incentive and 0%, you get one or the other...you know, the typical old song and dance everyone goes through. But at this place, I got both, the incentive and the 0% financing....and they gave me exactly what I thought my car was worth right from the start! It was my best car buying experience ever. I recommend them highly.
Repair done in a timely manner. Everything ok thus far. - ANN BROWER
Had no trouble working with the service department and having them working with General Motors when they agreed to help me pay to have my car fixed.
Ford Focus purchase at Whitmoyer - nelsey99
The whole process of test driving to buying and post sales service was great. I would send my friends and family here. Very Friendly and listened to my needs. Thank You
Good solid deaership - Someoldman
Sales experience was easy and salesmen are knowlegable abiut the GM vehicles they handle. Have a good selection for a small town, and will actually take time with the process and are transparent with price, accomodating customer needs without playng games all day.
Service appointments have been easy to schedule, and routine service is usually completed without delay. So far, wait times have been brief, although it's all been routine with no repairs. Staff is friendly and personable.
Great price and great sales service. - jfs2017
Rick and Art not only provided a great lease rate but also gave me a very good deal on my trade in. There was no high pressure on making the deal or in the finance office. An enjoyable car buying experience.
Buying was enjoyable - retiredlabtech
Never look forward in buying a new vehicle. These guys made it an enjoyable morning. They all worked on my deal to move things along, great conversation. WIll be buying my next vehicle there also.
Great car buying experience! - Dancernm
Kenny Ross Buick GMC in North Huntingdon is where I purchased my new Buick Encore! I couldn't be more pleased with the customer service that I received from Cody Reagan in the sales Department and John Naretto. The Encore that I wanted was not on the lot and I told Cody exactly what I wanted and within a day or 2 the car was there and ready for me to purchase. What a great car buying experience!
Had a intermittent electrical problem with my elec.... - slewando
Had a intermittent electrical problem with my elec. windows and seat. I tried different garages, no results. Stopped in Sun Buick,just passing by. First time. Counter pearson very friendly. Service exceptionally fast. Mechanic very knowlegable.Found and fixed problem. Exceeded my expectations. I will return.
Sales woman of the year - Mitchell50
I went to Baglier Buick for a mid sized SUV, I was referred a friend who is a mechanic for Baglier.
My sales woman Terri Nolf Smith was amazing, she was very thorough with showing and describing every instrument in the vehicle, on star was activated and the paperwork was fast and simple. I will be a regular customer of GMC from this point on and a customer of Baglier Buick. I like the fact that I want talked into a smaller or cheaper vehicle, I got exactly what I wanted from the time I walked in to the time I left. I am a satisfied customer.
Thank You Baggier and Terri Nolf Smith for everything, and the great professional service.
Beware of deciet - Natalini896
BEWARE! I bought a 2015 GMC Sierra Denali HD with the duramax at a reasonable price. Then it all went down hill from there! Don't ever buy a car from or use the service department of this dealership! They are xxxx and deceive and rob you every chance they get. They can't even do the required maintenance from GMC properly. They never filled my DEF fluid up when I bought it or any time I brought it in for service. They took it upon themselves to change my oil at 2000 and 4000 miles just so they could charge GMC for the service even though I didn't need it and only needed the exhaust fluid they never filled to begin with! In doing this they used up my free oil changes for two years in 14 months. Gmc and be owner of this dealership will be receiving nasty emails pointing this out to them also. If I could they would receive a negative star review.
Disappointed with overall experience - Dissatisfied
I recently had my KIA inspected and had an oil change. I took it on a Saturday morning because it fit my schedule. I will thank them for that. But the service took just over 2 hours, which I thought was long. The lady doing the service write up was unfriendly. The only person who treated me with any decency was the young woman who was the cashier. The woman in the service department told me to stand outside while they "washed" my car. Mr. Smail needs to understand customer satisfaction is a big thing today. The only reason I was there was due to my regular mechanic having health issues and I was told that Smail's service was really good. Well on this day they were off their game. I won"t be back. I"ll start going to the KIA dealership in North Huntingdon.
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