Very poor service and communication, they do not return - brianboatnrv
Very poor service and communication, they do not return calls and our vehicle has been there for 4 months and still is not fixed. We were promised a loaner 2 months ago and still do not have one. Once we get the car fixed I will not go back and will not recommend anyone to them. I asked for a copy of the work order and all I got was a summary of the work in the email, NOT a real work order. Yes my car is older, but it was maintained, we thought due to the issue we had taking it to a GM dealer would be the best since they are supposed to have GM technical training, Being that the car is a little older it does not have nearly the complex issues that today's car have, it took them 4 months to file a TAC case with GM to get help to figure out the issue and that was only because I suggested it again as I had 2months prior. They have seem to have a high turnover in employees which does not help. BEWARE go elsewhere, read the other reviews, the good reviews are for routine maintenance, oil changes etc. you can train a 16 year old to do them. I would give them a negative 5 if I could
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