Sensitive to needs and desires of the customer - David Evans
My wife and I have purchased at least two other vehicles through Kelly but this was our first lease. Nick Paxos, our salesperson was patient and completely sensitive to helping us find our new car, one that provided the necessary cargo space yet, was economical, safe, and comfortable. We went in with one set of expectations and after deliberating we reversed our direction a bit but Nick did not lose his cool and he was patient as he helped us get into the car we felt most comfortable with and at a price that was fair and reasonable as well.
Great experience - Jay
Everyone was helpful in helping me select my new vehicle. Mark and Dave were informative and took their time with us, and kept us up to date on our order.
outstanding - jeanet56
I love working with the sale person Colleen Mack her was so nice and helpful when or anyone I know I will tell them to go Wind Gap Chevrolet and tell them to see Colleen.
Helpful Sales Rep - John K.
Adam went above and beyond to help me When selecting my new truck. He took the time to call me on his days off, answer my questions through phone calls or text messages, and make sure I got what I needed. I would highly recommend his services to anyone. He was very helpful through the whole process of buying a new vehicle and made it as stress free as possible.
Professional and a Great Deal! - JCruze16
Anthony, Jaime and Kyler went out of their way to provide me with a great deal!! Thank you Preston GM Superstore!! LOVE my new car!!
Great place. Will always buy from them. - sforbes2980
John Hilt was a great salesman to deal with. Will go back to him for my next Truck. This them of people at Star are the best.
Great service - Ike
We were driving back from upstate new york when we found the box truck we were looking for. We stopped by this dealership on our way back to virginia and we loved the vehicle. Both Brian and Glenn was great to work with. We got ourselves a grerat deal in less than 2 hours. Thank you very much guys! Keep up the good work.see you next time when we are buying our next vehicle.
Changed my entire opinion of the dealership experiance. - Whitgyver
I have always had the expected dealership experience with other dealerships. Relentlessly being hounded by sales people that don't listen to the customers needs or concerns and only care about telling you what ever they have to in order to get your credit information, in order to see if your worth there time.
So needless to say going into this my expectations were not great, however I have never been so wrong.
From the start Justin was incredibly patient, honest and understanding with my situation and did everything he could to make the best possible experience. Only once my concerns were taken care of did they even try to get what they needed. Justin and DJ set the bar so much higher I strongly doubt that I will ever need to deal with anyone else.
Happy Happy Happy - Mary Endes Burgettstown, PA
Ask For Steve, if you are looking for the best customer service! We were treated like family, not customers, and it was the smoothest, easiest car buying expierience yet. I described exactly what i wanted out of my vehicle and explained what i wanted to pay, and Steve exceeded my expectations, & set us up payments that met my familys budget. My family & I love our 2014 GMC Acadia, and I honestly recommend you give them a visit, youll be glad you did!!!
Thank you again Steve, and all of the #1 Cochran Staff!
great first time experience - beyler61
Gary Made our First experience at your dealership great.. And we will tell our friends... Thank You Gary !
Also The Finance Guy was great and made sure all paperwork was ready for us to sign..
Down to earth "sales" experience. - rostella1
I bought a 2002 Cadillac DTS with less than 45,000 miles on it for my girlfriend. Thought it would last her a while. Alas, it basically bombed. Frustrated with that and a series of issues with my truck, I was facing a giant black hole of vehicular suck. Then I’m at a Kia dealership and this potato chip eating “Metal Mover” is breathing chips and cigarettes all over my face. Oy.
I’ve always LOATHED the car buying experience. The sleazy salesman. The “metal movers.” The confusing number-speak and sales jargon. I’ve HATED the car buying experience so much that for most of my life I purchased used cars or trucks from friends or friends of friends. Okay, in all fairness, I’ve had some dips in the credit score department as well. That said, I just had a fantastic and unexpected experience with Philip Dallas at #1 Cochran of Monroeville that has changed my opinion of new car buying forever.
Dallas actively listened. He never once tried running game on us like they did at Kia. Never once did he apply any pressure. He’s the Sales Manager and could have easily shuffled us off to one of his salesman. Dallas went out of his way to show us around. He took the time out of his busy schedule to give us all the options. No nonsense. No BS.
I could go on and on but in short, my girlfriend and I feel that Dallas and #1 Cochran Buick of Monroeville deserves: a rave sales review. This experience with Dallas and #1 Cochran Buick of Monroeville just didn’t feel like I was even buying a car, much less that Dallas was selling us one. It just felt like people talking and working together on a problem.
If Dallas could make my credit score work and put us in a nice car without all the cheese-ball negotiating crap – then perhaps he can dig in and work it for other car-buying skeptics/not-so-perfect people just like us.
Thank you Dallas!
Awesome group of guys - I8mycrayon
After going to a few other dealers, and then stumbling onto Abeloff I thought I was dreaming.. Zero hassle zero pressure if they weren't wearing ties i wouldnt know they were salesman the whole experience was like buying a car from your friends or family they even entertained my 3 year old daughter.. Then they dropped an accessory off @ my house on there own personal time that wouldn't fit in the vehicle.. Who else would do that!!!!
Exactly the dealer relationship I wanted. - mnementh121
I purchased a used Volt this week. Dale Williams was a very inviting salesman and the team there worked together to give us a comfortable experience. I love my new car and I left feeling like I received a respectable deal I will not question in the years I drive this car to follow. I enjoyed the less than aggressive sales experience and the time that was taken to show us the benefits of this car which will live with us for quite some time. I look forward to visiting again for service appointments.
Dieckhaus Buick has the best service department I have... - iamrag67
Dieckhaus Buick has the best service department I have ever dealt with . I take all of may cars there for service inluding my older antique cars. They are friendly and honest and the work is always done right the first time.
a-1 dealership friendly service no pressure best... - CHOPPERS36
a-1 dealership friendly service no pressure best dealership I ever dealed with I would definetley recemend this dealer to family and friends thanx so much oliverio for the service
Best deal in town! No contest! - mark gregory
Where do I start? Back in 2009, I never thought I'd be able to afford to buy a truck from an actual dealership, but I thought, what the heck, I'd give it a shot. I pulled into Sherwood Groves and spoke with one of their fantastic salesmen, and was treated like a person, not a "sale." We went over many options on a vehicle that was right for me, and my budget, and they never tried to force me to buy more, or steer me away from what I could afford.
About two months after buying my used truck there, my alternator died. I called up Sherwood Groves, and explained what had happened to the service department. They asked how long ago I had bought the vehicle, and I told them. Even though I was out of warranty, they stated that if I brought the vehicle in to them, they would split the cost of the alternator, and waive the installation fee. Even though they did not have to do this, they made me a lifelong customer.
Fast forward to this past Friday, 4/10/15. I came in to the dealership to trade in that same truck on something newer. I told my salesman, Chris Case, just what I could afford, and he showed me what there was out there. I was fighting myself on this purchase, just because I did not want to have a payment on a truck again, but it was a necessary purchase as my old truck was just getting too old. Chris never pressured me into making a decision, nor did any of the other members of Sherwood Groves. In fact, they suggested that I sleep on it, and come back in the morning to discuss more options, even to look at other vehicles to start all over. They could see that I was not happy with what I thought was the only vehicle I could afford.
With a fresh start the following day, Chris and I went over several other choices of vehicle that were in my price range, and Avery Snell worked the numbers to find out which deal would fit my budget perfectly. I am a completely satisfied customer in every regard! I will always come back to Sherwood Groves, because start to finish, they are the BEST dealership in town!
Great experience!! - Amy Mauk
Sutliff goes above and beyond most dealerships with customer service!!!! Our salesman, Bill Edmiston, is one of the nicest people we dealt with......also Carrie with finance!!!!! A++++++++ experience! !!!
Best car buying experience. - Dawn
This was my first experience with this dealership and I was pleasantly surprised. The price I was quoted over the internet for the SUV I inquired about never changed when I got to the dealership. Every other place I had gone to would change their story once I got there, can't give the incentive and 0%, you get one or the other...you know, the typical old song and dance everyone goes through. But at this place, I got both, the incentive and the 0% financing....and they gave me exactly what I thought my car was worth right from the start! It was my best car buying experience ever. I recommend them highly.
Inspection and basic service, - oil change - DebB
As always, John and the team were able to accommodate my schedule and complete the service in a timely, efficient manner. And, I appreciate the friendly assistance.
Ford Focus purchase at Whitmoyer - nelsey99
The whole process of test driving to buying and post sales service was great. I would send my friends and family here. Very Friendly and listened to my needs. Thank You
Super dooper - RobH
Great people, easy, fair process. I would highly recommend Budd Baer. Jan Slaiman was very easy and fun to work with. Will definitely come back again.
Great car buying experience! - Dancernm
Kenny Ross Buick GMC in North Huntingdon is where I purchased my new Buick Encore! I couldn't be more pleased with the customer service that I received from Cody Reagan in the sales Department and John Naretto. The Encore that I wanted was not on the lot and I told Cody exactly what I wanted and within a day or 2 the car was there and ready for me to purchase. What a great car buying experience!
Best Ever - Sstt1315
I purchased a 2014 Malibu,The Salesman Ben Shoolin Was so nice and Knowledgeable.
He explained everything about the vehicle.He really made it a pleasant experience.I must say
Mr Shoolin and the staff at O'neil really make you feel welcome.I can't stop telling People
what a amazing Dealership. I definitely would recommend O'neil bUICK GMC
Disappointed with overall experience - Dissatisfied
I recently had my KIA inspected and had an oil change. I took it on a Saturday morning because it fit my schedule. I will thank them for that. But the service took just over 2 hours, which I thought was long. The lady doing the service write up was unfriendly. The only person who treated me with any decency was the young woman who was the cashier. The woman in the service department told me to stand outside while they "washed" my car. Mr. Smail needs to understand customer satisfaction is a big thing today. The only reason I was there was due to my regular mechanic having health issues and I was told that Smail's service was really good. Well on this day they were off their game. I won"t be back. I"ll start going to the KIA dealership in North Huntingdon.
Turner made buying a car very pleasant - Joe2015
We recently purchased a new Buick Regal. Our salesperson Morgan was very knowledgeable and very
patient with no high pressure sales tactics. We test drove several new cars without buying a car that day. We left expecting annoying phone calls from the dealer but received none. Morgan gave us what we wanted for our trade and gave us the best deal possible on a new car. I would definitely recommend Turner when shopping for a new car.
GREAT SERVICE and WONDERFUL PEOPLE! - JoanC
The extra mile Bob Seibel from Baglier Buick GMC, Butler,PA went for us. A wonderful person who cares for others. Recommend them. Thank you!!.
Just the right car! - love_encore
My salesman, Kirk Newcomer, listened and found exactly the car I was looking for. My car buying experience was excellent - Kirk handled everything, explained everything I needed to know. Love the car and love working with Kirk. Thanks, Kirk!
Low Credit Applicant! - Marine11
My buying experience with Montrose GMC was phenomenal! Having extremely low credit, Montrose was my last attempt at buying a reliable vehicle. My salesman's name was Gene Baker, and he was absolutely amazing at getting me the deal of a lifetime. He paid very close attention to detail, making sure I was getting the true value for my money! I will absolutely be returning to Montrose for further purchases!
Great experience - jbeck123
I traded in a jeep wrangler for a silverado. The dealership gave me a great price for my trade, and made the whole process easy and simple. I personally dealt with Tom Hammer and he was awesome. Great overall service, great people, I would recommend to anyone.
Quick and efficient - Enclavelover
Came in for oil change. Made appt easily and added an inspection as well to save me from coming back following month. Finished car in timely manner.
Kelly Buick GMC
Sales & Leasing Consultant