mike henry great help - Edward Cummins
Mike Henry help by finding a van that came from a different dealer. He was very helpful and polite when helping us. Introduced my wife and I to Dave McKinney I think it will be a very good relation ship. WAS VERY PLEASED .
compact style - abarth 500
Donny was very attentive, not pushy and very informative new all aspects of the car I was looking for. .went beyond the call of duty to see if my two cars and motorcycle could fit in my garage. I needed a small compact car some style and power to keep up with traffic. found it ,500 fiat. THANK YOU Donny.
very pleased! - jeepjeep
They had the best selection to chose from. They gave us what we wanted for our trade-in. Friendly, courteous and worked with us. This is the 3rd vehicle we have purchased from them!
My Deal at Carolina Chrysler. - Twylas65
The people here are all very nice and pleasant to deal with. No pressure to buy, and helps you find exactly what you're looking for. Very happy with my Jeep Compass.
Paul was very helpful - Kerry P
I went to Stateline a few weeks ago to look at the Promaster City Vans. Mr. Paul Swinson put me in one to test drive. It drove fine but it was not the model I was looking for. Stateline did not have what I wanted but besides that, I was still in discovery and shopping modes. Nissan was not completely off the table yet.
Paul was very helpful and patient with me. He answered every question I had. I would recommend this dealership.
Thank you Paul,
Needed Something Bigger - Tina Williams
Had a good experience overall. My salesman, Steve, was courteous and friendly and helped me make the right decision for my family. I was quite pleased with the experience. The only downside was that I wasn't informed that the vehicle came with only 1 key, but no remote. After calling back and explaining what the remote would cost, I was promised a check to help cover the added expense.
New vehicle purchase - James
I had previously purchased a Toyota Tacoma from Bob Richards with a great experience. I decided I wanted to purchase a Dodge Challenger. They did not have the one I wanted but the sales rep Lori Degenaro located me one. She spent most of her day from the office to go pick it up from another dealer. I was treated with the utmost respect and professionalism. I would definitely recommend Bob rich
Barrett Brown did a great job selling me my Jeep - Rob Turner
I bought a 2014 Jeep Grand Cherokee with the turbo diesel. Barrett fought to get me a really good deal, and he made the process quick and painless. I highly recommend him and the people at Rick Hedrick Dodge.
Knowledgable Staff and Super Buying Experience - ATLKolb
My wife and I were shopping for a few months when we found a great match at Lake Keowee CDJ. We called and were provided immediate information that helped us decide to make the trip to their store from Atlanta (1.5 hours away). We drove up on Friday afternoon and upon arriving they had the vehicle sitting out front and gave us a warm greeting.
We took about 40 minutes to go over the vehicle (used 2015) and take it for a test drive. John walked us through every feature and pointed out everything he knew about the car. We took a drive with John and he explained additional features as we drove.
Upon arrival back to the store, we knew it was the right car for us and they quickly processed the vehicle and we met with F&I to settle the terms.
Everyone we encountered were friendly and knowledgable - there was never undue pressure to buy and they were very transparent about the process and pricing.
Its nice to work with a Dealership that knows their product, answers all of your questions, and empowers you to make the right purchase decision. All-in, we walked in at 3pm and walked out with the vehicle at 5:30. An hour of the time was our inspection and test-drive, and hour and a half was securing the loan and terms.
We definitely recommend checking them out when you are in the market to buy.
Excellent Customer Service! - siamor
The sales staff was amazing on what was a very busy day for me. I purchased a used Audi from JP at a price that was better than I had anticipated. They were able to work with my busy schedule as well as my tight budget. Overall my experience with HHCJD was top-rated.
Purchase of Jeep vehicle from Conway (SC) Chrysler-Jeep. - demi2020
Verna and sales manager worked with me to find a vehicle within my budget which had the features that I wanted. This is the second Jeep vehicle which I have purchased from Conway Chrysler-Jeep and Verna was the sales person for that first transaction also.
I should add that one deciding factor for my purchasing another Jeep vehicle is the service department at Conway Chrysler-Jeep. They know how to please a customer!
Great Service - fboz
They make the purchase process very easy. This is a smaller dealership with owner involvement, There are no document fees. The service department is great.
Great Dealership and Sale Representative - James Lanier
This is the second vehicle we have purchased from Joe Fulton and Galeana. We have always been treated with courtesy and respect from a highly qualified and knowledgable sales representative in Joe. He sold us our fourth Jeep Grand Cherokee in 2011 and that is why we asked for him again in 2016 when we purchased our fifth Jeep Grand Cherokee (as you can tell, my wife likes the Grand Cherokee!!). Aside from the buying experience, we have had great experience with the service department as well on recalls and overall service. Thanks for a dealership that cares!!
Start with the internet - Pmedic38
My wife and I spent several weeks looking all over for the very specific truck we were interested in. After contacting Kimmy at Hoover everything started falling into place. Kimmy found the truck we wanted and got it deleveried to us. She is not a salesperson, she is the person the responds to all requests from the internet. She is awesome and will see that you are taken well care of. We are not fans of car lots or car sales people but Kimmy made sure everything went great. I would go back to Hoover to buy another vehicle as long as she is there doing all the internet work.
Perfection in action - ebjr41
It had been a long time since I had visited a new car dealer. This dealer is truly working to get you into a vehicle with the least hassle possible. EVERYONE that we had any contact with whatsoever was genuinely friendly and courteous. Although we drove almost 3 hours to get there, it was time well spent. I hope the next time we are in the market for a vehicle that we have the opportunity to visit
Employee assisstance - Happy Driver
.Excellent help from Francisco Zuniga. I needed service on my 05 Town and Country involving ordering parts. Francisco organized this very well. Thank you all!
Benson Dodge is a great place to buy a car!! - BethandDavid
My husband and I have traded and bought several cars from Benson Chrysler Dodge in Greer, South Carolina and they have an awesome team! Dale Burns has been our,sales associate for all of our transactions and he does a super job. Don Looney is the sale manger and he is awesome as well. They are very trustworthy and fair. If you want a Chrylser, Jeep or Dodge it will be worth your drive and time to visit Benson's. Also the finance department is very knowledgeable, quick, and efficient!
Sold unnecessary work - Frank
I own a 2015 Jeep Wrangler Sahara Unlimited with 10,296 miles on it. I took it in for a service on April 12, 2016 and they put it through what they called a 16 point free 5 star inspection. After the inspection I was told that the oil in my differentials had the wrong color with possible grindings and they recommended changing it at a cost of $230. Because we were leaving town and driving approx 2000 miles I was nervous about not having it done. We have owned two jeeps prior to this one and never had this happen on them or any other vehicle we have owned. Deborah Nakamura told me it was possibly grindings from the differential seals and also due to small differential case. After paying my bill I was given a copy of 16 point check up that they had done and noted that this problem required "future" attention not "immediate" attention as I was lead to believe. I am left feeling taken and will never return to this dealership. Has anyone had a similar experience?
Pruchasing a car! - Jay Landreth
My husband and I went into big o dodge woth bad credit scores thinking that we would just be wasting time. Never imagined walking out of the store that day with a BRAND NEW car! They are all so helpful but we had a pleasure of working with Joey Bearden, Eric Peoples and willam in service! All from big o dodge in greenville sc on laurens rd..under the big American flag on the motor mile great place to go..people go check them out
New car purchase - Tarheelbluegene
We were car searching and worked with this sales team at Spartanburg Dodge. Both salesmen were so knowledgeable and helpful in assisting us with our purchase and streamlined the selection and buying process to give us the best experience. We highly recommend this sales team!
Seemed good until.. - Peter N
The customer service seemed good with some of the sales team, while I looked like a moving money bag for others. Gave me a good price for a vehicle on the lot, even though it wasn't exactly what I wanted. We started a process with them where I could get what I wanted. They dragged me around for over 3 weeks and even scheduled an appointment for me to drive an hour after work to come see them. When I arrived, they were too busy with their event to work with me. There was a lot of smooth talk, but I see what's going on. I've been more than patient and gave them plenty of chances. There's much more to the story, but I'll leave it at that. My needs have already been satisfied through another dealership.
Great Experience - dfontana59
We had gotten into a bad vehicle at another dealer that would not work with us. Came into Island Chrysler Jeep and spoke to Chris and Ed. They understood the situation, worked with us and got us into a 2016 Jeep Patriot and got the other vehicle paid off. They went above and beyond to make the deal work. We are very happy and all I can say to Ed and Chris is thank you thank you and thank you. You both were wonderful, I felt like family. They even stayed an hour beyond closing to complete the transaction so we could take the car home.
Service department sucks - Travis Stevenson
I had a appointment and dropped my car off around 9:45. They said it would take 2 1/2 no more than 3 hours to change my alternator. I came back at 1 only to find out that they just started on my car. So now I will be late or even miss work today. I would not bring my car back here for anything.
worst car dealership I have ever had to deal with - Jturner
They have had my vehicle for almost 2 weeks. It cuts off while driving. They said they would look at my vehicle the day I had it towed in. Didn't hear from them. Dropped it off on a Tuesday. Didn't hear from them Wednesday. I called several times no answer with the business card contact information. Then I looked on line for a main number to call and they transferred me to the service department. After several rings someone finally picked up. He was yelling across the room asking about my vehicle. The guy said they were just looking at. That's fine, i told them to let me know and to check the fuel pump. I hung up... Waited for a call and no call.. Tried to call again on Thursday and Friday. The phone just rang.. I called again on Saturday and finally got to talk to someone. They said my car started. I had no problem starting my car.. It was cutting off while I was driving. He said he could do a manual check on the fuel pump on Monday. Well... Monday, Tuesday, comes and no call. I talked to them last Friday and they were going to have a mechanic drive it home over the weekend to see if it would cut off. Went by the dealership on Saturday and Sunday and it is still sitting at the dealership. Today is Monday and no call. I had to have my Uncle call and he has been dealing with them. Well at least trying to. He tried to call today several times and was put on hold over 20 minutes and it would transfer back to switchboard operator.
Not a good experience - Car buyer
Selected one star because there was no zero. Do not do what we did and waste 45 minutes driving out to this dealership. We were told by online sales to come on out, that they would be able to work with our $5k budget. We got there and James sort of laughed about our budget (even though they advertise multiple cars under that price online). They didn't have any of the online cars on the lot. The two cars we did want to look at he went into the dealership to get the keys for. When he came out empty handed we were a little irritated, especially after standing in the heat for about ten minutes waiting. He said he would have to look around for them and call us later because he couldn't locate them. Yet, he wrote the stock numbers down after he came back out. We explained that if he couldn't find the keys we wouldn't be back because it was a 45 minute drive. When we refused to give our phone number he started walking away and said to have a good night. My husband chuckled at his reaction and called him a liar for not getting the keys and yanking our chain after driving 45 minutes. He pointed up to the sky and told us "he'll" get you for that. Just ridiculous! I have never had such horrible service.
tires for life rip off - jesseshiggs
The service department is the absolute worst I have never had an experience so bad in my life.I would mot go back there ever. They make sure you can't keep to the terms of the customer for life program so they can cancel it on you. I can't say enough how unhappy I am.
In South Carolina
Myrtle Beach Chrysler Jeep