I had a very good experience with Angel Reyes at this dealer - Tomas Gimenez
Excellent service by Angel Reyes. He is a very good car sales person. I got exactly the type of vehicle I was looking for, and Angel performed the tradein very efficiently.
Absolutely wonderful experience - Heather Corbett
I went in this past weekend to just talk about possibly getting a new car even though I had just purchased a vehicle a year and a half ago. I test drove my new car (2016 Chrysler 200) and instantly loved it. The deal was great, and I was approved quickly and not pressured at all. This is my second vehicle from Rick Hendrick and I couldn't be happier. I would definitely recommend them to other buyers. Martin was my salesman and he was very knowledgeable about the car and very accommodating of my many questions. I also worked with Mark in finance (again) and I can't say enough good things about him. Such a friendly and welcoming man. He is always sure to explain everything and go over any questions.
Excellence in all aspects! - Max O
I want to extend my thanks and appreciation to Jenn, Michelle and Brad who made my Jeep purchase an absolute pleasure! It was a last-minute thing for me, yet Jenn and Michelle worked out the details like pros in no time! I must mention that this took place on an extremely hot and humid afternoon, which we all know is not very pleasant to work in! I highly recommend Myrtle Beach Chrysler Jeep!!!
Third Vehicle Purchase - Janice Y Dixon
This was the third vehicle we have purchased at Carolina. Plus we have our Ram 1500 serviced here and deal with either Robbie or Chris for the service appointment. We have always received excellent customer service when either looking, buying or service is being needed. No pressure and they do believe in customer service where most dealerships are only interested till they see you are not yet committed to the purchase. We will definitely look here first when the need for another vehicle arises.
One person can make a difference - dcm412
I visited a number of dealerships in the quest to find the perfect jeep. During my visits most dealerships provided that same "car dealer" experience that I expected. Then I found the jeep I was looking for at Stateline Chrysler Jeep Dodge. My goal was to purchase this vehicle and have the dealership also perform some modifications to the jeep. For the most part my experience was pretty ordinary until Jeff Taylor got involved. His expertise and attention to detail transformed this experience from ordinary to incredible. He definitely went above and beyond in every aspect of this process and I would not hesitate to recommend this dealership if you are looking to purchase a jeep. If you want to have any modifications done....you have to see Jeff at Stateline!!
Customer interaction on point! - Ash123
Prompt and friendly customer service. Greeted with a smile and ready to help with car purchase. My salesmen Wesley Spann was very honest with me and aided me in making the right choice for my new vehicle. Finance personnel Mingo was very friendly and made me feel comfortable about signing over my money. More than just "here, sign this", we actually had conversation. Thanks for making customer service about more than just smiling at the customer! Enjoyed the high level of customer interaction, great job!
They found my car - karlkendo
Wanting an all wheel drive vehicle, i did not give much thought being from up North that local availability would scarce. They found exactly what i wanted in a state up North & had my car delivered on time with the few dealer extras i wanted as well.
Over all great experience, the service dept is great as well.
Knowledgable Staff and Super Buying Experience - ATLKolb
My wife and I were shopping for a few months when we found a great match at Lake Keowee CDJ. We called and were provided immediate information that helped us decide to make the trip to their store from Atlanta (1.5 hours away). We drove up on Friday afternoon and upon arriving they had the vehicle sitting out front and gave us a warm greeting.
We took about 40 minutes to go over the vehicle (used 2015) and take it for a test drive. John walked us through every feature and pointed out everything he knew about the car. We took a drive with John and he explained additional features as we drove.
Upon arrival back to the store, we knew it was the right car for us and they quickly processed the vehicle and we met with F&I to settle the terms.
Everyone we encountered were friendly and knowledgable - there was never undue pressure to buy and they were very transparent about the process and pricing.
Its nice to work with a Dealership that knows their product, answers all of your questions, and empowers you to make the right purchase decision. All-in, we walked in at 3pm and walked out with the vehicle at 5:30. An hour of the time was our inspection and test-drive, and hour and a half was securing the loan and terms.
We definitely recommend checking them out when you are in the market to buy.
Barrett Brown did a great job selling me my Jeep - Rob Turner
I bought a 2014 Jeep Grand Cherokee with the turbo diesel. Barrett fought to get me a really good deal, and he made the process quick and painless. I highly recommend him and the people at Rick Hedrick Dodge.
Excellent Customer Service! - siamor
The sales staff was amazing on what was a very busy day for me. I purchased a used Audi from JP at a price that was better than I had anticipated. They were able to work with my busy schedule as well as my tight budget. Overall my experience with HHCJD was top-rated.
GREAT dealer - Richie 1
For top notch service, they can't be beat!!They really care about the customer and make sure that the work is done to your satisfaction.
Great Service - fboz
They make the purchase process very easy. This is a smaller dealership with owner involvement, There are no document fees. The service department is great.
Great service outstanding staff - Manthree123
Mr William Gripp was courteous and patient.This man introduced me to everyone from the maintenance people to the finance managers. I was given the utmost respect and concern for my wife and I to acquire a quality vehicle.
Perfection in action - ebjr41
It had been a long time since I had visited a new car dealer. This dealer is truly working to get you into a vehicle with the least hassle possible. EVERYONE that we had any contact with whatsoever was genuinely friendly and courteous. Although we drove almost 3 hours to get there, it was time well spent. I hope the next time we are in the market for a vehicle that we have the opportunity to visit
Employee assisstance - Happy Driver
.Excellent help from Francisco Zuniga. I needed service on my 05 Town and Country involving ordering parts. Francisco organized this very well. Thank you all!
Awesome experience with "Justice" - Rpblack5
I went in with a payment,down payment in mind and I had to make sure my current trade was paid off! He made all that happen and then some. He never once tried to sell me something for less that I didn't want. He took my numbers and made it happen. I would recommend Benson to anyone looking for a great ride with a great price! Ask for Justice he will make it happen.
Great dealer - Jeepfam159
We were very satisfied with every one we worked with at Big O. Doug took the time let us explore our options and was very flexible working with our schedule.
New car purchase - Tarheelbluegene
We were car searching and worked with this sales team at Spartanburg Dodge. Both salesmen were so knowledgeable and helpful in assisting us with our purchase and streamlined the selection and buying process to give us the best experience. We highly recommend this sales team!
Highly Recommended - Great Experience - bcoffin
My whole experience at Hoover was great. Ed O'Brien was a pleasure to work with. He made the whole process so easy. There was no pressure and all information was given to me so I could make the best decision. Thank you!!!
Not a pleasant experience. - Mike
Terrible. Called and was told I could get the same deal on a jeep Cherokee that I was quoted a month and 5 days prior without pulling my credit once again ( qualified for 0% the month before ) to find out when I get there they do need to pull again because I was 5 days too late. After pulling credit was given price quote on exact same vehicle as month before but this time it was $3000 more along with my trade being $500 less making what was a $400 a month payment then now somewhere between $450-$475. What a waste of time and a rip off.
This dealership is a scam. Please don't waist your time with - Johndoe
Bought a brand new jeep Sahara from them although it was a demo they assured me it was new. 2 days later I decided I didn't want the demo I wanted another new one. They would not exchange it an within a week I started having trouble with the heated seats an the radio. Then we find a pair of used women's under ware in the back of the seat. I called the sales manager an the general manager trying to resolve these issues an they act like they don't won't to talk to me an they won't return my messages. This place is a JOKE!!!!!!!
Great sales team, worked to get me in my new Jeep - Flamingo603
Knowledgable Sales team. Willing to work with me to get the monthly payment that I wanted. Went over everything on the Jeep, explained everything to thoroughly. Friendly staff.
Great experience. When it's time to trade, I intend to return
Excited and thankful - sharon reid
On 7/15/16 i purchased a 2004 jeep gran Cherokee, I had a very very great salesman his name is Doug, he is actually the best salesman that I have ever had during the purchase of my vehicles. I would recommend to anyone if you are looking to purchase a car New or Used, the Hoover dealer ship in Moncks Corner have the best guy that you would want to deal with. I appreciate all the help from Doug, and i recommend him to you.
Thanks you so very much for making everything quick and easy for me.
False Advertising - Coleen Baker
Do not make a service appointment online. I made a service appointment online to have my Hyundai repaired for Saturday at 11 AM. When I arrived I was told by a less than friendly repair rep that it was "Chrysler day" and they were only working on Chryslers. So why did you confirm my appointment. The service people are so rude and spend their time walking around glaring at you when you are waiting. Do not take your car here!
Not a good experience - Car buyer
Selected one star because there was no zero. Do not do what we did and waste 45 minutes driving out to this dealership. We were told by online sales to come on out, that they would be able to work with our $5k budget. We got there and James sort of laughed about our budget (even though they advertise multiple cars under that price online). They didn't have any of the online cars on the lot. The two cars we did want to look at he went into the dealership to get the keys for. When he came out empty handed we were a little irritated, especially after standing in the heat for about ten minutes waiting. He said he would have to look around for them and call us later because he couldn't locate them. Yet, he wrote the stock numbers down after he came back out. We explained that if he couldn't find the keys we wouldn't be back because it was a 45 minute drive. When we refused to give our phone number he started walking away and said to have a good night. My husband chuckled at his reaction and called him a liar for not getting the keys and yanking our chain after driving 45 minutes. He pointed up to the sky and told us "he'll" get you for that. Just ridiculous! I have never had such horrible service.
tires for life rip off - jesseshiggs
The service department is the absolute worst I have never had an experience so bad in my life.I would mot go back there ever. They make sure you can't keep to the terms of the customer for life program so they can cancel it on you. I can't say enough how unhappy I am.
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