purchased a pre owned vehicle - Michele
Michael Wallen helped my experience with buying a vehicle here, I would recommend him and this dealership to anyone, thank you Michael for making my purchase a easy process
Above and Beyond my Expectations - aewrightccu
Eric was fantastic from the moment I called to inquire about a vehicle until the moment I left the dealership with 2 vehicles! He went out of his way to make my experience absolutely wonderful and so did the other employees. I highly recommend this dealership, as I will be returning in the future for all my vehicle needs!
pleasant experience - coalman69
easy to deal with no pressure sale dave nudelman professional handling and explanation of contract good people buying experience very easy and time efficient go team!
Quick and Effecient - CraigR
I had an appointment at 10:15 and was out of there by 1:15. The vehicle I wanted to see was up front and we were quickly able to do the test drive. We were able to make a deal very quickly and I am very happy with my new Ram 1500. I would recommend the dealership to anyone.
Dealer purchased my Jeep - spoilrotten2000
Was contacted by dealer asking if I would sale my jeep. Setup time for 630pm to meet with Josh. When I arrived at 6pm Josh had already left for the day but Shawn and Dell took my information and handled purchase. Both gentlemen were friendly and courteous. I do not agree with the notes from official call but glad to be done with everything.
BEST CAR BUYING EXPERIENCE EVER! - jshaver001
Ordered a custom Jeep Wrangler Rubicon. Worked with Mike Mancini. Delivered perfectly on time exactly as specc'ed. Needed to correct one minor issue. Mike came to my house, picked up the car, left a lady anew, and brought my car back within hours! Are you kidding? Where do you get service like that anymore? I STRONGLY recommend HH Jeep. Awesome!
Always a pleasure.... - Third 300
I always enjoy my experience with this dealership...everyone is polite, friendly and acts like they really care about their customers. The new facility is even nicer, with a comfortable, inviting waiting area.
The email reminders for when service is due are very helpful and much appreciated.
Barrett Brown did a great job selling me my Jeep - Rob Turner
I bought a 2014 Jeep Grand Cherokee with the turbo diesel. Barrett fought to get me a really good deal, and he made the process quick and painless. I highly recommend him and the people at Rick Hedrick Dodge.
One person can make a difference - dcm412
I visited a number of dealerships in the quest to find the perfect jeep. During my visits most dealerships provided that same "car dealer" experience that I expected. Then I found the jeep I was looking for at Stateline Chrysler Jeep Dodge. My goal was to purchase this vehicle and have the dealership also perform some modifications to the jeep. For the most part my experience was pretty ordinary until Jeff Taylor got involved. His expertise and attention to detail transformed this experience from ordinary to incredible. He definitely went above and beyond in every aspect of this process and I would not hesitate to recommend this dealership if you are looking to purchase a jeep. If you want to have any modifications done....you have to see Jeff at Stateline!!
professional, courteous - sharon
exceeded our expectations in every way. did 2 repairs at dealers' expense promptly. communication excellent by phone, text, email, and in person. beautiful, clean facility. maybe small town shopping is the best.i am from Charleston.
Great Service - fboz
They make the purchase process very easy. This is a smaller dealership with owner involvement, There are no document fees. The service department is great.
GREAT SERVICE! - TAL
CAME IN FOR A OIL CHANGE AND TIRE ROTATION EVERYONE WAS VERY FRIENDLY AND PROFESIONAL MY CAR WAS COMPLETED ON TIME AND OVERALL EVERYTHING WAS VERY GOOD.
WE WILL BRING THE REST OF OUR CARS TO THIS DEALERS SERVICE DEPT FROM NOW ON
A great experience! - RamOwner
We love our new Ram 1500 and cannot say enough about the customer service at Piedmont CDJ! Our sales associate, Mark, the finance department and managers, Lynn and Jon were all wonderful, knowledgeable, respectful and patient as we asked question after question. It is true - they definitely treat you like family! Thank you Piedmont CDJ!
Great Experience - Connie & Dwight
Traveled from TN after seeing a vehicle on the internet. Dealt with Justice, who was very easy to work with and very knowledgable. Everyone that we came in contact with was pleasant and professional. Would definitely make the drive again. Highly recommend this dealership.
Y'all, This place is where it's at! - Brycewkinney
My credit was still hurt from divorce and I only had a $500 trade and a little for down payment... They made this single dad feel very safe and secured.
Great Experience - Willieboy112
It's always good to deal with big o dodge I've been trading with them for 12 years and bought 6 trucks ! I will always come back
Excellent car buying experience - MichaelM
No pressure, easy car buying experience. I bought a pre-owned Ram, with 2 small imperfections, and they fixed both, with no hassle at all. Our salesman (Buddy King) was great, very friendly, and got everything we asked where we wanted it.
Don't return calls !!!!! - Michelle1234
I don't like writing bad reviews, I'm not mad , very disappointed. I bought a new Dart from this dealership and had problems out of the car. Took the car to the dealership to be fixed. The manger Wes Hall said he would make it right or I can trade it in.i test drove at jeep and loved it, but wasn't sure if I really wanted to trade and start over again, this was Saturday. After thinking about what I was going to do , I've been calling the manger for 2 days now and he still hasn't returned my call, I have left lots of voice mails to his phone , no returns, even called my sales man Antonio , no calls back. Called all day Monday, they said Wes was in meetings, don't believe the meetings was all day. Here it is Tuesday, been calling, still no return calls . I want my Dart fixed!!!! These two men didn't keep their word. As long as I was in the dealership everyone was friendly and nice, but when you leave don't expect anything. Your as good as your word, a manger should keep his word and return calls,if your that busy then you should be at a bigger dealership for the most top sales manger.. They said they would make it right, still haven't heard anything.
Worst service - Danny
Worst service department ever.waited over 3 hours for an oil change and brakes with an appointment I'll never come here again nor recommend anyone else to come here!
Great sales team, worked to get me in my new Jeep - Flamingo603
Knowledgable Sales team. Willing to work with me to get the monthly payment that I wanted. Went over everything on the Jeep, explained everything to thoroughly. Friendly staff.
Great experience. When it's time to trade, I intend to return
Not a pleasant experience. - Mike
Terrible. Called and was told I could get the same deal on a jeep Cherokee that I was quoted a month and 5 days prior without pulling my credit once again ( qualified for 0% the month before ) to find out when I get there they do need to pull again because I was 5 days too late. After pulling credit was given price quote on exact same vehicle as month before but this time it was $3000 more along with my trade being $500 less making what was a $400 a month payment then now somewhere between $450-$475. What a waste of time and a rip off.
Liars! - Lopez2163
Only gave it one star cause I had to give it something
This place is terrible and full of liars. We were told and promised payments of $360-$380.
We went and sold our truck through a private sale because we were going to purchase a car from here as we could afford those payments of $360-$380
When we returned from said sale, we were told they could do nothing better than $445. We wasted a whole day and are now car-less.
And the guy who promised us the lower payments wouldn't even face us when we came back, he sent another lady in to do his bidding. WHAT A JOKE
S#*π¥ - Pissed off
Service center is perhaps the most conniving place in Sumter. I would love to see some of their a.s.e. certificates, because their work is absolutely terrible.
Excited and thankful - sharon reid
On 7/15/16 i purchased a 2004 jeep gran Cherokee, I had a very very great salesman his name is Doug, he is actually the best salesman that I have ever had during the purchase of my vehicles. I would recommend to anyone if you are looking to purchase a car New or Used, the Hoover dealer ship in Moncks Corner have the best guy that you would want to deal with. I appreciate all the help from Doug, and i recommend him to you.
Thanks you so very much for making everything quick and easy for me.
False Advertising - Coleen Baker
Do not make a service appointment online. I made a service appointment online to have my Hyundai repaired for Saturday at 11 AM. When I arrived I was told by a less than friendly repair rep that it was "Chrysler day" and they were only working on Chryslers. So why did you confirm my appointment. The service people are so rude and spend their time walking around glaring at you when you are waiting. Do not take your car here!