From Start to Finish A+ - Vickie altman
They make buying a car easy breezy. Got my payment in the exact bracket I asked for and Jeep with exact features I wanted. Really what more could you ask for. With a teenager (soon to be driver) and two other kids growing, I have found our Family Dealership <3 Love these people!
Oil Change - aglentz
The staff was wonderful and PROFESSIONAL! They were extremely informative and provided excellent overall customer service. Came in for an oil change and was in and out in less than 30 minutes. Highly recommended, and super grateful!
Excellent expierience - ckw1940
I have bought/leased two autos from this dealer. The experiences have always been great!! Lou Davis is a knowledgeable, personable salesman. I have enjoyed dealing with him and the dealership as a whole.
Trade in experience - Angie10
This is the second time I have visited this dealer. I wanted to trade my car because I was concerned about safety of car I was driving. I do not make a lot of money...credit not excellent but they treated me so kind. They went above and beyond to get me a car that I wanted. A car I could afford and also feel safe in. They spent hours doing everything they could to make me Happy. I left with the car I wanted and knowing that in the future they would have my business!
Paul was very helpful - Kerry P
I went to Stateline a few weeks ago to look at the Promaster City Vans. Mr. Paul Swinson put me in one to test drive. It drove fine but it was not the model I was looking for. Stateline did not have what I wanted but besides that, I was still in discovery and shopping modes. Nissan was not completely off the table yet.
Paul was very helpful and patient with me. He answered every question I had. I would recommend this dealership.
Thank you Paul,
Purchase of 2016 Jeep Rubicon - Plcinsc
We had an absolutely fantastic experience buying our Jeep at this dealership. Terry, Josh, Mingo and Stephen Ural were amazing and went above and beyond for us. I would highly recommend them to friends and family and have already bragged about them when showing off my new car!!
Good Service - David
Staff is always kind and they do try to make your visit pleasant. While waiting on my car I always like to walk around and see what they have new on the lot.
Knowledgable Staff and Super Buying Experience - ATLKolb
My wife and I were shopping for a few months when we found a great match at Lake Keowee CDJ. We called and were provided immediate information that helped us decide to make the trip to their store from Atlanta (1.5 hours away). We drove up on Friday afternoon and upon arriving they had the vehicle sitting out front and gave us a warm greeting.
We took about 40 minutes to go over the vehicle (used 2015) and take it for a test drive. John walked us through every feature and pointed out everything he knew about the car. We took a drive with John and he explained additional features as we drove.
Upon arrival back to the store, we knew it was the right car for us and they quickly processed the vehicle and we met with F&I to settle the terms.
Everyone we encountered were friendly and knowledgable - there was never undue pressure to buy and they were very transparent about the process and pricing.
Its nice to work with a Dealership that knows their product, answers all of your questions, and empowers you to make the right purchase decision. All-in, we walked in at 3pm and walked out with the vehicle at 5:30. An hour of the time was our inspection and test-drive, and hour and a half was securing the loan and terms.
We definitely recommend checking them out when you are in the market to buy.
Barrett Brown did a great job selling me my Jeep - Rob Turner
I bought a 2014 Jeep Grand Cherokee with the turbo diesel. Barrett fought to get me a really good deal, and he made the process quick and painless. I highly recommend him and the people at Rick Hedrick Dodge.
Excellent Customer Service! - siamor
The sales staff was amazing on what was a very busy day for me. I purchased a used Audi from JP at a price that was better than I had anticipated. They were able to work with my busy schedule as well as my tight budget. Overall my experience with HHCJD was top-rated.
LOVE MY NEW LATITUDE SUV - mskeeta
I was not planning on buying a vehicle when I left home to see the new Jeeps; but they sell themselves. The Latitudes are very impressive SUV's. They drive nice and tight and have plenty of power. I love their aggressive looks. Mine is my "Attitude" vehicle! lol
I am proud to be an American, and proud to buy an American made vehicle. Let's go AMERICA!!! What is more American than JEEP??? :)
Great Service - fboz
They make the purchase process very easy. This is a smaller dealership with owner involvement, There are no document fees. The service department is great.
Great service outstanding staff - Manthree123
Mr William Gripp was courteous and patient.This man introduced me to everyone from the maintenance people to the finance managers. I was given the utmost respect and concern for my wife and I to acquire a quality vehicle.
Start with the internet - Pmedic38
My wife and I spent several weeks looking all over for the very specific truck we were interested in. After contacting Kimmy at Hoover everything started falling into place. Kimmy found the truck we wanted and got it deleveried to us. She is not a salesperson, she is the person the responds to all requests from the internet. She is awesome and will see that you are taken well care of. We are not fans of car lots or car sales people but Kimmy made sure everything went great. I would go back to Hoover to buy another vehicle as long as she is there doing all the internet work.
Perfection in action - ebjr41
It had been a long time since I had visited a new car dealer. This dealer is truly working to get you into a vehicle with the least hassle possible. EVERYONE that we had any contact with whatsoever was genuinely friendly and courteous. Although we drove almost 3 hours to get there, it was time well spent. I hope the next time we are in the market for a vehicle that we have the opportunity to visit
BENSON CDJ and Saleman "JUSTICE" = pleasant experience - Janet H
Just bought a new 2016 Chrysler 300C. First pleasant experience I have ever had purchasing a vehicle! My salesman was "JUSTICE". Not only did he take the time to listen to what I wanted, he worked with the Benson sales team to get me EXACTLY what I wanted. After the vehicle was paid for, he even sat down and paired my cell phone and went through all the details of the really nice UCONNECT system. The finance office is not the normal high pressure to buy additional warranty add-ons as other dealers. They offered, but did not push!!! Extremely pleasant. I would highly recommend checking them out! Very organized, easy to understand deal sheets! Ask for "JUSTICE for all" and you will have concerned knowledgeable salesman! I will be back again!
Employee assisstance - Happy Driver
.Excellent help from Francisco Zuniga. I needed service on my 05 Town and Country involving ordering parts. Francisco organized this very well. Thank you all!
Awesome - Angela Petersen De Leon
My husband and I are completely satisfied with our buying experience with Stephen . He did everything he could to make sure we were not only happy with the Longhorn Ram but it was exactly what we wanted. He was very patient with us . My husband and I will recommend Stephen to anyone we know wanting to buy a car and we will definitely buy from him again when looking forward to make another purchase .
New car purchase - Tarheelbluegene
We were car searching and worked with this sales team at Spartanburg Dodge. Both salesmen were so knowledgeable and helpful in assisting us with our purchase and streamlined the selection and buying process to give us the best experience. We highly recommend this sales team!
Not a pleasant experience. - Mike
Terrible. Called and was told I could get the same deal on a jeep Cherokee that I was quoted a month and 5 days prior without pulling my credit once again ( qualified for 0% the month before ) to find out when I get there they do need to pull again because I was 5 days too late. After pulling credit was given price quote on exact same vehicle as month before but this time it was $3000 more along with my trade being $500 less making what was a $400 a month payment then now somewhere between $450-$475. What a waste of time and a rip off.
This dealership is a scam. Please don't waist your time with - Johndoe
Bought a brand new jeep Sahara from them although it was a demo they assured me it was new. 2 days later I decided I didn't want the demo I wanted another new one. They would not exchange it an within a week I started having trouble with the heated seats an the radio. Then we find a pair of used women's under ware in the back of the seat. I called the sales manager an the general manager trying to resolve these issues an they act like they don't won't to talk to me an they won't return my messages. This place is a JOKE!!!!!!!
Great Experience - dfontana59
We had gotten into a bad vehicle at another dealer that would not work with us. Came into Island Chrysler Jeep and spoke to Chris and Ed. They understood the situation, worked with us and got us into a 2016 Jeep Patriot and got the other vehicle paid off. They went above and beyond to make the deal work. We are very happy and all I can say to Ed and Chris is thank you thank you and thank you. You both were wonderful, I felt like family. They even stayed an hour beyond closing to complete the transaction so we could take the car home.
Service department sucks - Travis Stevenson
I had a appointment and dropped my car off around 9:45. They said it would take 2 1/2 no more than 3 hours to change my alternator. I came back at 1 only to find out that they just started on my car. So now I will be late or even miss work today. I would not bring my car back here for anything.
worst car dealership I have ever had to deal with - Jturner
They have had my vehicle for almost 2 weeks. It cuts off while driving. They said they would look at my vehicle the day I had it towed in. Didn't hear from them. Dropped it off on a Tuesday. Didn't hear from them Wednesday. I called several times no answer with the business card contact information. Then I looked on line for a main number to call and they transferred me to the service department. After several rings someone finally picked up. He was yelling across the room asking about my vehicle. The guy said they were just looking at. That's fine, i told them to let me know and to check the fuel pump. I hung up... Waited for a call and no call.. Tried to call again on Thursday and Friday. The phone just rang.. I called again on Saturday and finally got to talk to someone. They said my car started. I had no problem starting my car.. It was cutting off while I was driving. He said he could do a manual check on the fuel pump on Monday. Well... Monday, Tuesday, comes and no call. I talked to them last Friday and they were going to have a mechanic drive it home over the weekend to see if it would cut off. Went by the dealership on Saturday and Sunday and it is still sitting at the dealership. Today is Monday and no call. I had to have my Uncle call and he has been dealing with them. Well at least trying to. He tried to call today several times and was put on hold over 20 minutes and it would transfer back to switchboard operator.
Not a good experience - Car buyer
Selected one star because there was no zero. Do not do what we did and waste 45 minutes driving out to this dealership. We were told by online sales to come on out, that they would be able to work with our $5k budget. We got there and James sort of laughed about our budget (even though they advertise multiple cars under that price online). They didn't have any of the online cars on the lot. The two cars we did want to look at he went into the dealership to get the keys for. When he came out empty handed we were a little irritated, especially after standing in the heat for about ten minutes waiting. He said he would have to look around for them and call us later because he couldn't locate them. Yet, he wrote the stock numbers down after he came back out. We explained that if he couldn't find the keys we wouldn't be back because it was a 45 minute drive. When we refused to give our phone number he started walking away and said to have a good night. My husband chuckled at his reaction and called him a liar for not getting the keys and yanking our chain after driving 45 minutes. He pointed up to the sky and told us "he'll" get you for that. Just ridiculous! I have never had such horrible service.
tires for life rip off - jesseshiggs
The service department is the absolute worst I have never had an experience so bad in my life.I would mot go back there ever. They make sure you can't keep to the terms of the customer for life program so they can cancel it on you. I can't say enough how unhappy I am.