Fun and easy! - brenda k.
We researched (online) and found the Toyota Tacoma in the color we wanted to buy at Fred Anderson Toyota on Tuesday. We looked at the truck on Wednesday. We were on the phone with Fred Anderson Toyota and the bank on Thursday. On Friday, we went to the bank for the money, and from there we went to the dealership and bought the Truck. We had fun and drove the truck home. Very satisfied with our salesman, Mark Searcy, who was very personable, professional, and made buying the truck easy. Everyone was so nice!
Very nice place - VixenAA
Sales staff aRe very nice and knowledgeable. I spoke with Kendrick and when I decide to purchase will definitely go back to make a deal with him. He is very easy to talk to without all the pressure of doing a sale
Outstanding Service Manager (Vicki) - Edwin
Vicki was my excellent service manager. She is energetic, persistent, knowledgeable, professional, personable and a good listener.. Most of all, her highest priory is keep her customers informed of work progress and to insure that all work completed is to their satisfaction. A simple service request like an oil change or brake work is straightforward, but where Vicki excels is in the case of diagnosing a problem that requires listening to your description of what is not right with your vehicle and then deciding on a course of action with your approval. She gets it right the first time.
Superb,as usual - Get Greenbean
I drove 700 miles ( round trip) even tho there is a Toyota dealer near my Summer home. I do not trust their service department and they quoted me several hundred dollars more for needed work than Stokes/Brown. Bret Whirsides in Service has been taking car of my card for 16 years, always honest, capable and meets his commitments and quoted prices.i have bought 4 cars from Stokes Brown primarily because of him him and the Service Dept.
Great Service - esjohn235
My experience with Hendrick was great & quick. The service I receive from Karriem (sales rep) & Chris (finance) was terrific. They gave me exactly what I was looking for & more (car, price, etc).
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My Molly - AMehrer66
I was introduced to Molly Mustang, by Matt Wheeland! He helped me aquire the car of my dreams. Thank You dear man!! You are the best!!
Initial Visit - gjkonduros
Bucky Birt was very informative and patient. Answered all of our questions satisfactorily. We will definitely be back to hopefully purchase a vehicle in the near future.
Excellent - GreerShopper
The sales staff were excellent, knowledgeable, and efficient. It was a pleasure shopping at Toyota of Greer. Porita was easy to understand and was very helpful especially with setting up the driver's console.
A++++ Experience @ Stokes Brown Toyota - Corolla Lady
This Toyota dealership is 5 minutes from home & that's a great thing! My salesman Brian Kurent was outstanding! He's very knowledgeable, personable & an excellent listener. No pressure at all. I purchased from him & recommend him highly. He explained every detail of my new Corolla especially the incredible safety features that are standard, to my surprise. His follow-ups have answered a few additional questions. Glenn Mariott did an excellent job as my closing manager. Super efficient & quick closing too. I'll definitely enjoy the 2 year roadside assistance & maintenance care included @ no extra charge! Thanks Brian & Glenn. Loving my new Corolla SE!
Service - EmeraldSheba
I went to Toyota of Greenville to have my car serviced. The ability to set up an appointment is convenient, and their waiting room is huge and has lots of amenities. It's nice to go and wait and not feel cramped and have lots of choices where to sit.
Honest and Easy - JimBobBoRound
My husband and I have dealt with many dealerships in the area over the past 30 years and I've never received better service than I did here at Florence Toyota. We were greeted as soon as we came onto the lot, but we never felt pushed or rushed to make a decision. We came with one specific car in mind but our sales person, Natosha Lowe, found the perfect car for us as well as our budget and we couldn't be happier! I will recommend Florence Toyota to anyone in search of a new or used vehicle. You've gained a lifelong customer, thanks for the help!
Supremely Satisfied - Snuffy
Our salesman was Tom Funderburk and we were extremely satisfied with his salesmanship and the dealership's sales philosophy. The 'no pressure' and full explanation of all aspects made us feel very comfortable and as if they were interested in our desires. Best car buying experience we have had to date.
Quick and easy - Bones
We decide to purchase a new Sequoia after talking about it for 5 years. We just couldn't seem to let go of the one we had. We bought our first Sequoia from Ballentine Toyota. All major repairs, which were few and some routine services were also done at Ballentine Toyota. The sales department, service department, and all employees have done their jobs well. Our Sequoia has been a great vehicle, never left us stranded, held all we needed for many vacations and shopping trips. So why would we want a new one. We went to buy a new one many times, and I'm sure the sales people were tired of us, because we never purchased one. Just couldn't justify buying a new one when ours was perfectly good. Today we sold it, someone drove away our big baby, we were kind of sad. They got a great car. Now I'm telling you this because that Sequoia we purchased new, off the boat in Charleston, Ballentine went to get it for us. That was 16 years ago, less 17 days. A few hours after our beloved Sequoia was sold, we went to get our new one at Ballentine Toyota. Sadness turned to pure joy! What a difference 16 years makes. As hard a time as we gave them in finding us a new one and getting a good deal, the experience of buying this new Sequoia was pretty much flawless. Tina helped out so much, we didn't make it easy. The new car came in quickly, was ready for pick up and signing paper work was done in record time. Maybe they wanted us out quickly, we didn't make it easy. What can I say. Thank you Ballentine Toyota for selling us that first Sequoia 16 years ago, keeping it well maintained, and selling us another one. See you again in 16 years.
Awsom - Melissa Berry
Brandon Darby is a excellent sales person. He did whatever he could to make sure I was in car before I left. Everyone I talk to was very friendly.
4runner TRD PRO Purchase - JHW
Ben Moran and the Salesman Mike were able to get me the exact 4runner that I wanted with the options I was looking. I was very pleased with the managers after we had a little issue come up they went above and beyond to fix the problem. Thank you, Mike, Ben, Bunky, and all the others involved in this purchase. If you are looking to buy a Toyota this is the place to go!
purchase of new car - carol ann
My experience was wonderful! The staff was very accommodating and answered all my questions. Terry Marcum followed thru on every detail!! Zach Johnson handled all the financial paperwork with buying/selling cars with great competence.
Very Satisfied With Dealer - dralice78
Needed recent routine service. Very easy to schedule prompt appointment. Satisfied with wait time and work accomplished. Will call on same dealer next time. Appreciate good experience.
Car Repair - Sumter2017
I will never go back here again! I originally brought my car from this location , Scott Will Toyota- Sumter SC, I brought the car to them last week to see if anything was wrong bc I was hearing a small rattling noise. They informed me that it was coming from the water pump and it needed to be replaced. They didn't tell me exactly what was wrong, which was the bearings were going bad in it. The amount was 500.00 the guy assured me everything was fine. When I went to pick it up it had an even louder noise, I couldn't turn the steering wheel and my car was shaking! I immediately informed the guy, (black guy that's over the auto parts/ labor). He drove it and told me it was fine and to just "loosen it up" & drive it. I did and when I got home it was even worst! Now today, I took it back up their ... the guy is refusing to fix the problem unless I pay an additional 750.00, he's saying the steering wheel pump is bad and that's also another labor fee included.... I informed him nothing was wrong with any of that before I even came and he didn't have much to say!
Phenomenal Service!! - Lizzie1983
The service was phenomenal! I have three small kids which were with me while trying to purchase a car and they made my experience of purchasing a car great. I didn't have to wait long, I got the car I wanted with no problems. My salesman name was Dwight Hylton he was awesome!!;)
Worst Service Department I Have Ever Seen - Avalon Man
The Service Department here is not interested in Customer Service. 2-3 hour oil changes with an appointment no less. Sloppy - slow service. Have often had to take car back in to get it fixed on the second or third attempt. The Service Manager always has an excuse as to why it took four times the allotted time. But he never offers an apology for the shoddy service. After having used them for many years, I will not be back. Caveat Emperitor "Buyer Beware".
In South Carolina
Fred Anderson Toyota of Charleston
Hendrick Toyota North Charleston