good experience - ethantelope
great cars, kind of a fast paced pressured environment though. Thats what you get though when your a high volume dealer.
Best car buying experience ever - trucking
Tyrone Davis provided a great car buying experience. He and Stephen Welch worked me a great deal. I was looking for used and bought new. It was the best, and easiest car buying experience I've had in a long time.
Excellent service - Betty Walker
I trust Mike to make sure my car has excellent service. My car just hit 200,000 miles. Love my Toyota and love Jim Hudson because of Mike.
Best car purchase experience ever! - Brett
Over the top. Harry was fantastic. Most of the process happened over the phone because I was in work and live over 45 minutes away. Harry brought me one of new cars (we bought 2!) and took my car to be evaluated for trade to save me time. We had everything ready to go before I ever got to the dealership. We will buy here again. Thanks for making this hassle free!
"Exceptional Service from Bob Richards Toyota Sales Team" - Will
For the third time I have purchased a new Toyota from Bob Richards Toyota and without a doubt they have provided exceptional service with by professional people . Very pleasant and they outline all the details in purchasing a vehicle to the fullest. Thanks to Charlie Sellars (Sales Manager) and Rachel Long (Sales Woman) for all their hard work with getting me in my "New Tacoma Limited"!
Willie C. Williams
Courteous and Professional! - CCCasale
I love negotiating but in this case was not planning on doing so as I wanted a very straightforward deal. I knew what I wanted and didn't want to spend all day making it happen.
I had a Hyundai Santa Fe Sport 2013 that I wanted to trade in for an older model Toyota Prius they had on the lot. I had done my research and new exactly what I wanted to walk out the door with.
I was able to walk away with an excellent deal! They were even very kind in ways they did not have to be as well as respectful of this female buyer.
I was impressed immediately that when I walked onto the lot, Tem approached to offer help then was not pushy at all when I told him I just wanted to wander the lot for a bit. I purposely found him when I was ready to talk as I was impressed that he had been so pleasant and patient. I told him what I wanted to do, and throughout the entire transaction he was refreshingly easy to deal with and never "pushed." I only had to speak with one other rep., (Mr. Coleman) to finalize the deal. Both of them moved through the process with no song and dance and expedience.
Thanks, Tem!!! I will certainly recommend you to everyone I know.
Leased my 2nd RAV 4 - bj
Michael Dubois was one of the finest salesmen I have ever worked with. He cared about me and what worked best in every aspect of the lease. Michael went over every detail and made sure that I understood everything.He spent above and beyond the time to complete the transaction, so that he was assured I was pleased when I left. His warm and sincere personality was very apparent as well as the fact that he loved his job at Stokes Brown. I just pray he is there when I come back in three years.
Shawn Richardson, the business manager, equally gave me quality service. He was friendly, informative, and helped me through the financial aspect of my purchase.
Because of the ambiance at Stokes Brown, and the help from these two gentlemen, I honestly can say that I would NEVER go to any other dealership but Stokes Brown!
Toyota of Rock Hill - DevilDogPotts
The Truck color we wanted was not in stock; however, Tom did everything he could to get the Blazing Blue Pearl Toyota Tacoma 2016 available for us! Thank you for the great service Tom!!!
Mark Robinson - Excellent Salesman - Dentist B Harvin
Mark did an excellent job in conducting the sale of my 2016 Toyota Avalon XLE Plus.
He conducted follow through prior, during and after the sale was finalized. Today he continue s to follow-up on the vehicle condition. His professionalism as a salesman made left little or nothing to inquire about from the time I requested the vehicle color including the interior. He conducted a thorough sale including the financing and service/maintenance.
Thanks to the professionalism of Mark Robinson in making Florence Toyota a number one (#1) recommended dealership
Refreshing Car Purchase Experience - Danielv
We could not be happier with our recent car buying experience via Stokes/Brown Toyota--BEAUFORT. Having been down this road many times, we feel as though we have some expertise in judging dealerships. Our primary sales persons, Joshua and Jordan earned our immediate respect for their professional, friendly, no pressure demeanor. Management, Jim Thompson and owner Archie Brown, were
above reproach in their helpfulness and genuine caring of our wishes. How often does the OWNER come out, introduce themselves and ask to please be contacted if he can help us in anyway? Although we had satisfactory relationships with Stokes/Brown HH, we are so thankful we decided to make the short trip from Bluffton to Beaufort for this transaction.
Jim Gibson was great - mkulla14
Jim Gibson small body shop manager. Treated me with great respect. I felt I was spending much much more for my car repairs. He treated me like a valued customer. I would recommend hiI will take the credit card info and not run it until Monday after i find out what we can get. If it is all three, i woukd recomend anybody to him that is in need of small repairs paint repairs needed to their car. Thanks Jim, Mike Kulla
Great respectful and honest sellsman - Awilliams43
The sellsman was very honest and respectful. They did all they could to get me into the vehicle I purchased. They was kind and provided a great atmosphere. The finance department as well was great to work with and did a awesome job explaining everything.
Routine Service - Mazman
Columbia area's best car dealership. Excellent service, always efficient and thorough. Comfortable waiting room. Convenient location. Friendly sales and service personnel. I'm sold on Fred Anderson Toyota.
Great - gomez
Christian the manager was a easy going, no pressure, great to work with. I live in Greenville and drove down there after talking to him on the phone...a manager took my call!!!!
Best Toyota Dealership in the Upstate! - GreenvilleSC
Although we did not purchase a vehicle from this dealer (we went with a Hyundai Santa Fe instead), we would highly recommend this dealership for both sales and service. We currently own one Toyota and have it serviced here and it has always been a positive experience. We don't feel like they are trying to be dishonest with us and get us to spend money on repairs that we don't need. On the service side, we have dealt with Jucinda and Walter and they were both great & trustworthy.
On the Sales side, we dealt with Brian Anderson. He was professional and personable, and knew the ins and outs of the Highlander very well. He was also very genuine with us and that goes a long way nowadays. We also spoke briefly with Chad Ratliff, the Sales Manager, and he was genuine & professional as well. We believe they did the best they could do for us, as far as pricing and trade-in value for our existing vehicle. But, in the end, we both liked the Hyundai more than the Highlander, which was a surprise to me since I've been a loyal Toyota & Lexus owner for 15 years. We would highly recommend this dealership for both service & sales. Great people!
More then an oil change - my2dogs
Took our Toyota car in for an oil change and came home with a new car. Got a deal we could not refuse. Tommy Love your the man, made me very Happy. Excellent service from everyone. Highly recommend.
Best car buying experience of my life - jnjivey
My wife and i bought a new car, and I've never had such a calm relaxing car buying experience. The staff was very professional and respectful. They didn't try and push anything on us that we wasn't interested in. They took the time to explain every document and every answer they gave us to our questions. We Will be using Dave Edwards Toyota for our next purchase. Endy (our salesman) Was the best I've ever dealt with.
A no pressure salesperson and procedure. - Dave 2008
We began our search for anSUV after doing hours of research on the Internet. Our first stop was at Sparks Toyota and was help by Greg Graham who showed several SUV's and explain the benefits and options that each one had. at no time did I feel pressjured, but the opposite. Wee where going to look at other brands of SUV's, but Greg showed us the latest consumer magazine and the recommendations on SUV's. t this time Greg told us that he would call perhaps I couple of days to see what we had discovered about the other suv's . We were impress with the price and features of the RAV4. And decided after a drive robust he car. Greg is the opposite of what one might think of a high pressure car salesman. I was our pleasure dealing with Greg.
Bought a used SUV - Bscott1986
Me and my fiancé just bought a Pathfinder from Brian Will at Scott Will Toyota in Sumter, SC. Brian was an excellent salesman and helped us find the vehicle we were looking for within our price range. Buying our car from here was a pleasant experience. I would definitely recommend anyone who's looking for a new or used vehicle to Scott Will Toyota of Sumter. You won't find better service.
USED CARS ARE NOT INSPECTED BEFORE SELLING - Ken
USED CARS ARE NOT INSPECTED BEFORE SELLING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
On Dec. 29, 2015, I bought a 2013 Lexus with 20928 miles on the dash. By Jan 19, the Maintenance Required signal came on. I called and spoke with the manager of the service department at 9:00 that morning, and he told me to bring the car in anytime that day. I arrived at 3:00, after work. He first stated that it was time for an oil change and I was overdue (in his records the car only had about 10,000 miles on it- RECORDS WERE WRONG), then he attempted to adjust the maintenance light without checking the oil. When I stated I wanted it checked, he pulled out the stick showed it to me and said you have oil. We all know that in newer cars, oil does not leak, but it does get dirty and needs to be changed. I checked the other fluids in the car and ALL WERE LOW. I was told to schedule an appointment for another day and they would check it. This is my first interaction with this service department and as of now, I AM VERY DISAPPOINTED!!!!!!!!!!!!!!
I took pictures of all the low fluids and dirty oil in the car with the date and time stamp.
On June 22, 2016, I took the car in for routine maintenance. Mileage is now at 33, 0009. Now I am told that I need 3 tires and one is BALD! I have put 12, 081 miles on the car! These are MICHELIN TIRES! I have been give every excuse to make this seem like it's my fault- from softer compound tires that wear quicker to me knocking my car out of alignment and causing the tires to wear down faster. If the car was actually SERVICED BEFORE SELLING, then the issues would have NEVER happened!
I'm VERY DISAPPOINTED with Dick Dyer!!!!!
In South Carolina
Fred Anderson Toyota of Charleston
Ralph Hayes Toyota Scion