23 Tennessee Cadillac Dealers

Giorgio is one of the best service advisors I have ever - cgarner6

Giorgio is one of the best service advisors I have ever used and I speak with so many across the US due to my shop. Cadillac should have him show others how a service advisor should be. Truly cares about his work!

Chris Cathey was amazing and he took good care of me. - meredithcj5

Chris Cathey was amazing and he took good care of me. Patient and kind, and very professional.

The service was excellent and then Mr Jim Freeman a - bobdynel47

The service was excellent and then Mr Jim Freeman a salesman let me test drive a new Chevy Blazer, I love it, and the 3.6 liter engine is awesom. . Quality of the new GM vehicles is far above foreign manufacturers. Americans need to wise up and stop being brain washed foreign makes. Americans have always made the best machines in the world.

This was the fastest oil change and tire rotation that I - mmllamson

This was the fastest oil change and tire rotation that I have experienced. It was so fast, I wondered if they really did the job. That wasn’t meant as a slam, it’s just so hard to believe how fast it was completed. I assume everything was done as promised.

They are very customer relations friendly. - ROBIN.SCRIBNER

They are very customer relations friendly. Quick and accurate service. Pleasant to do business with.

Was in for an oil change. - patmikecox

Was in for an oil change. Was done in under 2 hours, they answered my questions and when asked gave me a copy oh the carfax for my vehicle. I own a 23 c8 z06 and they are the only dealership in my area( northwest Ga. ) that seemed to know about my vehicle.

Buying a car is not something that we enjoy doing as it - bohatcher

Buying a car is not something that we enjoy doing as it is extremely stressful. However, our experience at Cadillac Knoxville was much better than we anticipated. Michael Petsuck and Kenny Rivera were both part of the reason for that.

Fast and thorough work done in a timely manner, we will - chris still

Fast and thorough work done in a timely manner, we will continue to use them in the future.

We bought our first Buick from Jacob Stanley 5 years ago - Carterlyndie

We bought our first Buick from Jacob Stanley 5 years ago and yesterday we bought our second! He’s now the Sales Manager but he took great care of us and had Jason facilitate our sale. This time we drove all the way from Atlanta to buy our car! They offer the best deal and a straight forward “no xx” car buying experience. If you ask for an out-the-door price, they’ll give it to you. No “come in and we’ll talk.” Which is SO appreciated. Buying a car can be such a frustrating, time consuming, stressful thing but not with Integrity. It’s all in the name. They do honest, good business — Which is hard to find in the car world! We’ll be back!!

I got to work with Aydden Landry! - FatKid

I got to work with Aydden Landry! He was so knowledgeable and friendly! He treated me like family and not just a customer! He is always the go to guy!

Went out of the way to make the deal work. - Fletch

Went out of the way to make the deal work. Very pleased with results. Sam made the back and forth so easy will definitely shop R.W. again

As the owner of 4 GM vehicles, I drive about an hour to - smokefoot55

As the owner of 4 GM vehicles, I drive about an hour to this dealership because of their service department. Good people there-great customer service.

Absolutely the worst service experience l've ever had. - Certes21

Absolutely the worst service experience l've ever had. I brought my car to Cadillac of Memphis for what should've been a normal service, and they held it for two months with almost zero updates. When I finally got it back, there was a deep scratch down the passenger door that wasn't there before. Instead of taking responsibility, they refused to acknowledge or fix the damage. On top of that, my experience with their service director, Chandler Matthews, was extremely disappointing - in my opinion he was very rude and unprofessional throughout the process. The communication was nonexistent, the accountability was even worse, and I left with my car in worse condition than when I arrived. I wouldn't trust them with a bicycle, let alone a Cadillac.

I was traveling for work and my vehicle broke down during... - phyde

I was traveling for work and my vehicle broke down during the week. The team at Bill Gatton did a great job of fixing it in a very timely fashion to get me back on the road again. Absolutely a wonderful experience!!!

Outstanding in every way. - Saab driver

My 15 year old Saab had to be towed to Kelly Cadillac Saab Subaru late on a Friday evening.. The Service Department called Monday morning with the diagnosis, made the necessary repairs, and I was soon back on the road. The staff was exceptional.

My Wife and I purchased a GMC truck on August 13, 2013.... - kbrown60

My Wife and I purchased a GMC truck on August 13, 2013. After a week we were told to return the truck because they could not finish the deal.We were appalled as I had already spent money making some improvements on it. We were not compensated. We were offered another truck and we took it. We later found out that they had destroyed my credit rating by trying over 20 times to secure a lending institution to go the loan on the first truck and failed. Doing this lowered my rating drastically. They promised to fill the tanks on both trucks and did not. The second truck had no owners manual and it took 3 weeks to get it after many phone calls. We are still waiting for our registration and the 30 day tag will expire tomorrow. We were told to alter the date on the tags expiration date by office personnel. We complained to management and were told we would have our registration on Thursday September 12, 2013 by way of overnite mail. We did not receive it and now the tag will expire leaving us truckless. I am considering legal action. I wonder how this dealership stays in business.

Judd is a dud - dsteele95

Judd is the absolute worst salesman I've ever had the displeasure of dealing with. Completely rude, condescending, sleazy, know-it-all attitude. I caught him in a lie where he tried to tell me a new rim for my car would be $500, when the parts department from this dealership told me it would be $130 for a brand new rim with the tire pressure sensor and everything when I was looking to replace it. Tried to tell me it would be $1000 to detail my car, when I and everyone else I've told about this knows that a good detail job is very rarely at or above $200. He then got more insistent that he was right and then stated "well everyone has their own opinion" in a snobby tone. Clearly he needs to find a dictionary because I was stating facts. Really wanted to strangle him because of the way he was talking to me. Let's see you try and delete this one Judd :) I told you I wouldn't let up. I'll continue to be the biggest annoyance in your life. Everyone who is smart and looks up a dealership before they do business with them is going to know that you're a lying con artist, but that's perfect for you because you love screwing over stupid people. You just severely messed up when you thought that I was stupid.

David Adams - gwaresr01

After searching many dealerships in my area (Bowling Green, KY), it was apparent that the salesmen were incompetent of selling my wife and I a new vehicle. We drove to James Corlew in Clarksville, TN where we purchased our first vehicle many years before. I met with David Adams and explained my position, he listened very carefully and gave us all the bells & whistles we requested. I will recommend this dealership to anyone seeking to buy a new or used vehicle. Gatt & Cynthia Ware