From the moment I walked into Lexus of Pleasanton, I - Jan Marie
From the moment I walked into Lexus of Pleasanton, I could tell this dealership was different. The vibes were genuinely great—calm, welcoming, and professional. Everyone I encountered greeted me with a smile, and I never once felt pressured to buy. The staff is clearly well-trained not just in knowledge but in customer care; they answered all my questions thoughtfully and patiently.
I especially want to give a shoutout to Leo, who made the entire process smooth and enjoyable. He was incredibly kind and patient, and he went above and beyond to help me get everything I wanted in my Lexus ES 350. Thanks to him, I drove away with a car I absolutely love, and the experience felt easy and stress-free from start to finish.
This was a complete contrast from my experience at Genesis of Dublin, where the environment felt unwelcoming and the staff seemed uninterested in helping. Walking into Lexus of Pleasanton right after made a world of difference—it truly felt like they valued me as a customer.
The facility itself is beautiful—clean, modern, and very customer-friendly. Whether you’re just browsing or ready to buy, Lexus of Pleasanton offers an experience that feels upscale yet approachable. I highly recommend checking them out if you’re in the market for a new vehicle.
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