2,900 california Used Car Dealers

John Polli was great, he helped make the transaction - chrisfilan

John Polli was great, he helped make the transaction seamless and painless. I would definitely work with him and the BMW dealership in Seaside again

I when to dealer at 830am for oil change was done at - fp373487

I when to dealer at 830am for oil change was done at 1120am was never contacted that vehicle was done. Was inform would take 2 hours, but took way longer. Gave inform to staff for service mgr to call at 1120 was busy and 619 pm now and did not get call back

Covina VW has been exceptional at keeping me up to date - AGUADULCE918

Covina VW has been exceptional at keeping me up to date on service requirements and recalls with my id4. I very much appreciate their service and hospitality.

I was very impressed with Daniel Lupton. - villa.artsr

I was very impressed with Daniel Lupton. He went out of his way to negotiate an excellent deal on a Ranger, only for me to change my mind the morning I went in to sign the documents. Without any hesitation, he helped me negotiate a another deal on a Bronco. Thank you Daniel.

From start to finish… Excellent service. - tweetyhurd007

From start to finish… Excellent service. I have no need to go anywhere else. Great job

If you are look for a dealership who really cares about - sakura2016

If you are look for a dealership who really cares about their customers, you should not miss this one. Their manager, Cristina and our sales rep. Guillermo, are extremely nice and work hard to help us achieving our goals. I really appreciate their high quality of work and service. My kids love our new car.

Manny was great! - ryan

Manny was great! Very friendly and helpful without being pushy. Never sold me on any services I didn’t think were necessary - just the facts and some helpful advice. Best dealer in the area!

They were friendly but not overbearing and very - Moxiechacha

They were friendly but not overbearing and very informative. Our salesperson answered all of our questions satisfactorily.

This was our second car from Hanlees Nissan in Fairfield - Phyllis H.

This was our second car from Hanlees Nissan in Fairfield and once again, we were blown away by the excellent service! We were greeted immediately as we walked onto the lot, every interaction was friendly and helpful and we got a terrific deal, too. I highly recommend Hanless Nissan in Fairfield for a terrific experience and really excellent deals!

Jack in the service department came through for me in - ajuarez72

Jack in the service department came through for me in getting my front and back brakes done in a timely matter. Always responded to my calls. Awesome customer service.

Iam not a fan of dealerships but working with Alex in the - Dominic Espinoza

Iam not a fan of dealerships but working with Alex in the service department has been an amazing experience she kept me informed thru the whole warranty repair process and made my experience great! I will definitely be coming back to this dealer as along as Alex is there !

Sales staff were professional, caring and patient during - robnettey

Sales staff were professional, caring and patient during my experience in purchasing a 2023 VW Atlas.

Buena atención. - nestor_10chavez

Buena atención. Te ayudan a escoger el auto a tus necesidades y capacidades de pago. Todos muy amables. Buena bariedad de autos. Me ayudaron atener mi auto cuando otros lugares no me pudieron ayudar.

Parts department is rude and seem to just give you the - camilarose0212

Parts department is rude and seem to just give you the wrong parts. I came here because it's close to home but the inconvenience is not worth it. The customer service is by far the worst these guys are unprofessional and don't give a crap about having customers come back.

Good people and great service! - jcurnyn1

Good people and great service! “Bipo” is a tremendous salesperson! He got me the car I wanted and a fair price!!

Stay away from this place. - soundmandaved

Stay away from this place. The service was awful. For starters I was very much pressured into buying the car even know I wanted to sleep on it for a night. I do not blame the sales guy as he was trying to close a deal, but I did not receive that same pressure at Fletcher Mercedes Benz Newport Beach. Besides the pressure I was sold a certain warranty and then later realized I was not given the warranty I was told I would have. It took weeks and weeks to resolve this and at the end of the day the dealer never fully fixed it. I had to deal with the warranty company myself to get it activated. Also, I was told I had to get the Zurich Shield which is a protective ceramic style coating. The car did not look like it had it applied so I took it in to get reapplied and they simply just didn’t do it. The claimed they did but it was obvious they didn’t. The car was given back to me dirty and the inside wasn’t even wiped down, so how could they have done it? Do yourself a favor and go to a better dealer. There is a reason why Mercedes Benz of West Covina is 3.6 on Google and Fletcher Mercedes Jones is 4.3 Stay far far away! The worst!

I drove from Orange County to Ventura, California to see - Mtg16160

I drove from Orange County to Ventura, California to see what they had to offer based on an ad for a new Jeep. Even with the discount it was a little more than I wanted to pay. So I bought a used Sahara, a beautiful black Jeep Wrangler. There was an issue with the steering having too much play. It doesn't appear to be a recall, but Crown has agreed to fix it There was a recall on an issue with the vattery, it is a hybrid. Crown already fixed that. My salesman, Jorge was excellent. Friendly, not at all pushy, negotiated what I felt was a fair price for the vehicle, and something I was comfortable paying. I go tomorrow to have the steering fixed. I will let this review know how it goes. Otherwise, I would recommend this dealership. And of course, will always recommend anyone dealing with buying especially a used vehicle. Go with some knowledge and get everything in writing. Be adamant. And don't buy something if you don't feel good about it. I'm so far extremely happy. Thank you Crown and I'll see you tomorrow. Mary Todd Goldmann Anaheim, Ca

In and out in a timely manner. - alfredojmuniz

In and out in a timely manner. No surprises. Job well done. Thank you all

Our experience was amazing. - Karen

Our experience was amazing. Mark Anthony was honest, reassuring, patient making the whole car process easier! If you’re looking to find a car that will fit your exact desires, Mark’s your man! He went above and beyond to find the exact car that gave me that giddy feeling!! You know that excited feeling you used to get when you were a kid going to Disneyland! Well, in this case. It’s the big smile you get when you drive up to the Norm Reeves Toyota dealership lot and right there in the front entrance is your new RAV4 Calvery Blue Toyota just waiting for your arrival!! I do believe these guys go out of their way to make sure every customer has an exceptional experience!! Thanks again Mark!! I will definitely let the world know you are there ready to make another person as happy as I am with my new Toyota!!

DO NOT BUY USED FROM MERCEDES-BENZ OF ESCONDIDO — $15,700 - milesm

DO NOT BUY USED FROM MERCEDES-BENZ OF ESCONDIDO — $15,700 OF CRITICAL MECHANICAL ISSUES FOUND 6 WEEKS AFTER PURCHASE I purchased a used BMW X5 from Mercedes-Benz of Escondido on May 11, 2025. Less than 48 hours after driving it off the lot, I received my first engine oil warning. Since that time, the vehicle has been consuming approximately 2 quarts of oil every 1,000 miles, which is unacceptable for a car that was supposedly inspected and certified as roadworthy. I brought it to BMW of San Diego for a diagnostic inspection on June 20, 2025. Their findings were deeply concerning: Transfer Case Malfunction & Worn Front Differential Driveshaft — $9,416.16 Upper Oil Pan Gasket Leak — $6,329.83 These repairs total $15,745.99 and were all flagged as requiring immediate action. These are not minor issues — they are critical drivetrain and oil system failures that should have been caught before the sale. These findings directly contradict the multi-point inspection completed by Mercedes-Benz of Escondido before they sold the car to me. It is simply not plausible that all of these issues developed in the six weeks since purchase — especially when the oil warning began the day after I drove the car home. As long as this review remains up, it means Mercedes-Benz of Escondido has not taken responsibility or addressed my concerns. I urge any potential buyers to be cautious. This dealership sold me a vehicle with nearly $16,000 in immediate mechanical issues, and I am asking for some accountability. The dealership is absolutely gorgeous and the staff were very friendly and hospitable, however this experience has shown a clear failure in transparency, quality control, and customer protection.

Christian in service is EXCELLENT! - DOLLY

Christian in service is EXCELLENT! Oil Stop had made a huge error and put the wrong plugs in so car was leaking oil. Christian went out of his way to ensure all specific verbiage was on my receipt so I could get reimbursed by Oil Stop. He is an asset to this company and needs to be recognized for such!!

My salesman Juan was super helpful and treated my family - ALANNA_HMK

My salesman Juan was super helpful and treated my family i right .. definitely will be back

Very professional group of people, outstanding - garyhoxie

Very professional group of people, outstanding communication throughout the entire process, along with very good follow-up. I would recommend them to anyone needing a vehicle!

Absolutely top notch customer service… that service team - 6SDFSD96

Absolutely top notch customer service… that service team is next level. You guys deserve raises… promoting… bonuses… you truly are making the interactions that bring customers back again and again. You are my go to guys for anything service related from here on out. From management all the way down the chain… you’ve earned my respect. Thanks again for everything you do.

Overall I really like this dealership as they have always - Outdoorgirl04

Overall I really like this dealership as they have always been very nice and helpful when I come in for either an unexpected problem and/or routine maintenance. I mainly work with Megan and she is awesome and I love working with her because she listens to what I am explaining what might be an issue or not, and if she doesn't know she finds out quickly for me. She always has a friendly attitude along with everyone at that dealership.

Terrible dealer. - Salavon

Terrible dealer. Had over $2000 in worthless add ons that they did not disclose until after working on paperwork. No negotation on price. Sold me a car with a crack in it and said they would take care of it. Took a month to actually get me scheduled and then did not do anything but “seal” then said that’s what the contract says. Yep the contract sure scammed me all right - I expected the crack to be fixed. Obviously have zero care for you as the customer. I like the Jeep I bought and it serves my purpose but I won’t be back and I would stay far away.

I bought a new 2024 Hyundai Tucson Hybrid from this - David

I bought a new 2024 Hyundai Tucson Hybrid from this dealership in November for my wife. She absolutely loves the car. Its been a great car for us overall. The dealership (more specifically the service center) has not been great, at all. The big issue is something that happened today. The car has about 6500 miles on it now. We were getting the car washed about a week ago and the detail crew pointed out that there was some issues with the paint. I noticed a small flap on the hood look like it was pealing from the edge. I went home, called Hyundai Corporate and asked them what I can do about it. They asked for all my info, like vin and so on, and upon giving them the info they informed me that my vehicle had a 3 year, 36000 mile paint warranty and they would cover the repairs. Fantastic! I submitted some pictures they asked for, worked out the details, and they approved the repair. They set an appointment up for me at this dealership to have the repairs completed. Mind you this was about a week long process of going through their corporate channels to get the manufacture itself to approve things. They gave me a reference number and email confirmation to show to the dealership once we arrive for our appointment so they could start the repairs. The dealership declined to do the repairs. When I arrived at the dealership, I spoke with one of the service advisors. I told him we had an appointment set up through Hyundai. He was able to find the appointment after a few minuets of searching and asked why I brought the car in. I told him the situation, explained how the paint was pealing at the edge of the hood and told him I had spoke with Hyundai corp. about the issue, that they had approved the repairs and gave me a reference number to give him. He said the reference number was not important, stating that they would do their own checks and submit their own pictures and such. He explained it would take a few weeks for this process. I explained I had already did that, because I understood it would take time for this process, that was why I had already contacted the manufacture, to find out if it was covered and speed up the process a bit. He then seemed to brush off my statement, saying that he still had to do it this way, and that it my previous approval was irrelevant. I was a bit upset with this, but held my tongue. Maybe they just needed to get a different kind of approval? At this point, the service advisor started to complain that they didn't do paint repairs and that they would have to find an approved body shop, and negotiate things, then send the car to that body shop. He said it would take a few days or maybe even a week for this process when my wife asked for a general idea of what we would be looking at. I said that was fine, I understood paint takes time. He seemed like he was disappointed that we didn't just leave at that point. He kept saying things like "if you want, you guys can come back at another time after I find out what Hyundai wants to do." At this point I said we already did that and Hyundai ALREADY APPROVED it. I had the reference number in my hand. He never asked for or let me give him that number. Every time I tried, he would cut me off or not respond. He then said he needed to take his own pictures. So we followed him out to the car, in which he took a picture of the hood from a distance and walked back inside. He didn't get any vehicle information that is usually required for warranty work, like vin, miles or anything else. I asked him if he needed the info, knowing that he does from my own experience working at dealerships in the same position, and he said he didn't need it for this. We went back in and he asked me if we wanted to leave, again, and I said we could hang out for a bit and see if Hyundai will get back to him, considering they had already approved the work. An hour goes by and he said they hadn't responded yet, but I was out of time as my wife needed to go to work. I told him we would have t

Went in to have a tire checked. - elkanah

Went in to have a tire checked. It needed to be replaced. Was told they would have the tire in an hour and a half. That turned into four hours. The service rep, Adolpho, keep me informed and gave me a small discount on the final bill for the added wait time.

Staff was professional and detailed on what’s going to - MIKEG.49ERS

Staff was professional and detailed on what’s going to happen. Finished before quoted time and did a great job.

My opinion is I would not recommend this dealership. - william911

My opinion is I would not recommend this dealership. There is a lack of aftercare when you leave the dealer when you call back there’s not a lot of response for any issues you have.