325 oregon Used Car Dealers

This dealership is easy to work with, not pushy at all. - aimee14004

This dealership is easy to work with, not pushy at all. I highly recommend them if you are looking for a car. They made the buying process painless.

It was a great experience. - Asbel

It was a great experience. they helped me a lot trough all the process making it easier I’m very happy buying my new car in this place.

Shop area cluttered and dirty. - adkmorrow

Shop area cluttered and dirty. Price quoted for additional work outrageously high. Good customer care.

Meghan was great. - Joe K

Meghan was great. She was very helpful through the time my car was there getting work done.

Ben, Joey, Brian and Noah were all great when I went to - Saulaparicio30

Ben, Joey, Brian and Noah were all great when I went to go buy my new car. Very welcoming and had good vibes the whole time. Maybe they could get a money counter ….. jk

After more than two weeks of silence, missed follow-ups, - Josh G

After more than two weeks of silence, missed follow-ups, and vague non-answers, I’ve completely lost faith in Lithia Dodge of Eugene. I brought in my vehicle expecting professional service. What I got was a black hole of communication and a service department that operates like customer updates are optional. When I finally received a message from Jimmy Schaberg, it was full of excuses: “We can’t fix it without parts…” “I’m sorry the communication was delayed…” “We ordered your part without a deposit...” So now I’m supposed to be grateful they finally did the bare minimum after two weeks of nothing? No timelines. No accountability. No proactive communication. And no follow-up on the personal property left in my vehicle. Just weak apologies and a pat on the back for doing what they should’ve done on day one. Let me be clear: this is not a communication problem. This is a culture problem. Their service department clearly doesn’t value customers’ time or trust. If I hadn’t pushed for answers, I’d probably still be waiting in silence while my vehicle sat untouched. I’ll never be back. And if you care about your time, your property, or being treated like more than an inconvenience—take your business anywhere else.

WORST CUSTOMER SERVICE OF ANY CAR DEALERSHIP I’VE EVER - cococat54321

WORST CUSTOMER SERVICE OF ANY CAR DEALERSHIP I’VE EVER GONE TO. I would give zero stars if I could. We came here twice to get our Volkswagen’s included maintenance and repairs related to recalled door handles for our ID.4, and both times have been absolutely terrible customer service. The first time we went it was because we got an email from Volkswagen saying our car was due to for included maintenance, so we made an appointment and came in, just to be told that in actuality the email was wrong, and they didn’t have the parts for the recall either; it was very inconvenient and a big waste of time since we have a newborn baby and we are both disabled, so getting out of the house isn’t easy for us, and I told them they should change their system so that doesn’t happen to other customers and waste their time too. Then we rescheduled the maintenance for when it was actually due. The man who we were dealing with at that first appointment, Nic Perez, was very rude and it was clear he didn’t care at all how their system had made our lives more difficult for no reason; he told us that typically maintenance takes all day, they can’t just finish it in a few hours while you wait like other dealerships I’ve been to do, but he assured us that when we came back for the second appointment there would be a free shuttle to take us home while we wait and then bring us back when the car is ready. Nic even said that he put a note in our appointment about needing the shuttle, so that it would be ready to go for us. So today, a few months later when it’s time for the second appointment, we go to drop the car off and Nic is behind the counter again at the maintenance desk, and he told my husband that they’ve gotten rid of the shuttle service entirely; he made no apology for our inconvenience, nothing, and then suggested getting an Uber or Lyft (which is an expense we can’t afford in this economy). I can’t believe that they didn’t even have the decency to call us to let us know that the shuttle service we’d be depending on was being canceled so that we could make other arrangements, they just told us the day of, even when there was a note about it on the appointment. Once again, it’s crappy customer service from Nic Perez and lack of any consideration for the massive inconvenience customers will face of not having their car for an entire day (without even a reasonable estimate of when servicing will be finished); for a family like mine with mobility problems and a baby, who can only afford one vehicle, that is huge! This is the closest Volkswagen dealership to our home, but we will NEVER come back here after the horrible customer service and complete lack of consideration we’ve experienced at the maintenance department here. We’ll be going to Dick Hannah Volkswagen in Gresham, where the customer service is much better and the maintenance department gets things done as quickly as possible when they know you’re waiting on your car.

I just wanted. - joannarubert

I just wanted. To let you know that keeper Kia on gafaster road would did an outstanding job on my service this weekend on Saturday. They were very nice, very helpful and just went out of their way to be 5 star. Especially the service person. He was amazing.

I was disappointed with the estimate given to me for - dsel

I was disappointed with the estimate given to me for services. Spencer was kind enough to knock off a couple hundred dollars from the total, That was very much appreciated.

Layne was an absolute professional. - camilleadana21

Layne was an absolute professional. I appreciated his attentiveness, communication and insights while going through the process of getting a new Tiguan. David then closed the chapter in the evening with a positive attitude, laughter and great communication as well. The two of them truly made the experience smooth and reminded me why I keep coming back to Armstrong Volkswagen. What I appreciated the most was the personable approach and the care toward me as a customer. They took great care of me! I highly recommend Armstrong Volkswagen!!

I recently purchased a 2021 Yukon from Lithia Ford of - davejabs

I recently purchased a 2021 Yukon from Lithia Ford of Roseburg, I dealt with Micah Macalister and Jared LaVerne, they were both very helpful. They responded to questions and supplied info on a timely basis! I had the vehicle shipped from Roseburg to my home in Alto Mi 1900+ miles. All went off with out a hitch. Also thanks to Devin Schubert the manager for monitoring the transaction ! I would not hesitate to purchaser from this group again! David J Alto Mi

Our sales person, Bryce, was courteous and professional. - davenrobynbaker

Our sales person, Bryce, was courteous and professional. He knows his inventory and found us a great Hyundai. We purchased the Tucson. Bryce has followed up with us after the purchase, these newer cars have lots of different features our trade in didn't have. He's a patient and great teacher. The whole group at Team Hyundai are super folks!

Kitty ana Mitchell gave me the best service I could want! - linda

Kitty ana Mitchell gave me the best service I could want! Best ever transaction support!

Dealership was easy to work with. - salmonslayer

Dealership was easy to work with. They showed me everything about the pickup. Pickup had gas and was clean for me when I left.

We had a wonderful experience at Chevrolet of Bend. - reisenbacher4

We had a wonderful experience at Chevrolet of Bend. Our sales rep, Chris was extremely helpful and knowledgeable and even allowed us to take a longer test drive because we had an unusual request. We were able to get a great deal without much back and forth. This was our first EV and I had so many questions and Chris just continued to answer them without making me feel dumb. I highly recommend working with him.

The experience was pretty low key and not high pressure. - Dale.Pedersen

The experience was pretty low key and not high pressure. They showed us several options in getting us what we wanted.

Great service department. - John S

Great service department. Doug Green, the service writer did an excellent job on getting my truck repaired in a thoughal and timely manner. And they are reasonably priced compared to other shops. I highly recommend them.

Went there today to just “look” and walked out with my - haroldcozine

Went there today to just “look” and walked out with my dream jeep! Everyone was so knowledgeable and nice. Will definitely recommend them.

They rip you off on service agreements and And don't want - jackiemorava67

They rip you off on service agreements and And don't want to do warranty work They will do anything to charge the customer.They're big service charges To diagnose a problem.

The entire service staff at Dick’s Hyundai are top notch. - Grandpa Tim

The entire service staff at Dick’s Hyundai are top notch. Robin the service manager is probably the most knowledgeable automobile person I have ever met. He went as far as contacting the factory to get the best possible advice on how to solve my automated light system problem. You can go anywhere to get your Hyundai serviced, but if you demand the best, then Dick’s is the only place for you 😊👍🏻

A truly exceptional car buying experience! - evan.muncy

A truly exceptional car buying experience! Can't thank Arian and his team enough! I was looking for a vehicle for my daughter and we were considering a new Civic. Ryder and Brandon had the vehicle pulled inside defrosting so we could look at it out of the cold. Thank you! Ryder took us through the process and knew the answers to all of our questions. My daughter loved the car and we decided to move forward and get it! Dustin was great helping finalize our deal. He explained all of our available options for vehicle protection and made signing up a breeze. If you are in the market for New Honda or a great pre-owned vehicle, hit up Arian, Brandon, Dustin and Ryder. They will take great care you, guaranteed.

I bought a used Outback from KFS that I planed on using a - JC

I bought a used Outback from KFS that I planed on using a lot in the forest for recreation. The sales person, Desiree, was great. Everything else was terrible. They didn't disclose an accident where there was a clear, very poor repair. I had assumed there was because of the price, but didn't know for sure until I pulled the front bumper facia. They tried to sell it with dangerously worn tires, and calmed they didn't notice (on a car they had in their possession for 6 months. I heard noises after about 9 months - Then I replaced both tire rod assemblies. The extended warranty I bought (because I suspected SOME problems, again due to the pricing) was void due to their dereliction of duty as an agent. I paid $1300 for repairs, and ended up canceling the EW for a $1K loss. They had a "no mask" policy, this was fall 2021. I certainly won't be buying an Outback Wilderness from them.

My wife and I recently mad an offer on a 2013 Honda Civic - Jerred

My wife and I recently mad an offer on a 2013 Honda Civic sedan. They were asking 13,000, we agreed on 12,500 and went to sign the contract. We went in an office and the finance manager showed us a paper that had the deal itemized. 12,500 + a warranty for 2,300 that equaled 15,000 and change due to the warranty and DMV costs. The finance manager told us that the only way they can sell us the car for the agreed price of 12,500 was if we bought a 2,300.00 warranty because they wouldn’t make any money on the deal. So they wouldn’t sell us the car for the agreed on price of 12,500.00. Very unethical to agree on a price then not sell said car unless you buy a 2,300.00 warranty ! Beware beware beware of Medford Voltzwagon, Medford BMW or Medford Nisan. They are all owned by the same owner.

Worked with Cole to get not 1, but 2 vehicles. - CWhit

Worked with Cole to get not 1, but 2 vehicles. Process was chill, honest and we're very happy.

I recently bought a car from a fantastic salesman, Tim. - pnw.hawks206

I recently bought a car from a fantastic salesman, Tim. He was forthright and clear with his communication on the vehicle’s details. He checked in with me each step of the way leading up to purchasing. I can’t recommend Klamath Falls Honda and Tim more. #BOTW

Worst $2,500 spent on consignment. Horrible... - Downtown

Worst $2,500 spent on consignment. Horrible communicators. Nobody would call back/text back to update me on truck for sale delay. Never going back!

Working with the folks at CarzPlanet was an absolute - Ashleyjo.bloom

Working with the folks at CarzPlanet was an absolute dream as far as car buying goes. Everyone was friendly and in a good mood, no one was pushy, Sammy was absolutely delightful to work with! The best part was the rate that the financing department set me up with was 100 times more awesome than I could have imagined! They cut my interest in half vs. my capital one preapproval!

Been having service done at Ron Tonkin Fiat for about 8 - MazikeenWithTheTARDIS

Been having service done at Ron Tonkin Fiat for about 8 years. Excellent customer service.

Easy, stress free, and helpful - D.Skinner

I went in there to see if their prices could keep up with other dealers and bigger car lots; but they proved me wrong. The big dealers can not compete with the bigger lots. Their inventory was all nice and their prices were low. I told them what I wanted and what I wanted to spend and they made it happen. They also found financing companies who beat my previous APR quote. Overall a wonderful experience, I would do it again. Anything you notice later they are more than happy to make sure you are taken care of, THEE BEST customer service.

No communication - alex93

My girlfriend and I purchased a car two months ago from this business. We did a differed down payment to make a couple payments on it. Last night we received from a sheriff stating he has legal documents to take us to court with Thomas Auto Sales. We were panicked and immediately called Thomas Auto Sales and spoke with George Travis, a Finance Manager. He informed us that he could not access our file so we would have to wait until the next day. I spoke with him this morning, he states we never paid the last $160 of the down payment. I checked my bank statements and, admittedly, saw that the last $160 did not get paid. I asked about how they give customers notifications that their payment did not go through. He explained that they will call the customer, then send a letter, then if those did not work, file with the court. We only received one phone call from Thomas Auto Sales in the last two months. They left a voicemail and did not give a reason why. I called the salesman we worked with getting the car, Wilbert, and asked him what the phone call was about. He assured me he would find out and call me right back. That was two months ago. Never received a call back so my girlfriend and I figured we were fine. We have never received a letter from them as well. Fast forward to the call with George Travis and now we owe $271.90 with court filing fees. I was more than willing to pay the $160 on the spot and one of the filing fee's, so $200 for the inconvenience. George Travis told me he would see what he could do to reduce it down. He left me on hold for 5 mins, someone else picked up and transferred me back to him where he picked it up and realized he forgot about us, then explained he would only take off $16.90. This is outrageous. I understand it was my fault for the payment not going through the first time, but for us to receive no notification AT ALL, besides a sheriff calling us looking for us, is beyond shady and ridiculous. We will never do business with this company again. I urge everyone else who may want to deal with this company to consider this message. I could also go onto complain about the car we purchased, but we were in a hurry to get a halfway decent running vehicle and strapped for cash. So we got what we paid for. And then some.