2,637 texas Used Car Dealers

Professional in every aspect! - carolynchaney50

Professional in every aspect! I will continue to use them for all my future needs.

I recently had the pleasure of purchasing a 2023 Toyota - jhabsdsha

I recently had the pleasure of purchasing a 2023 Toyota GR86 from Houston Southwest, and it was a genuinely delightful experience. My interactions with Rudy were highly informative, and he made sure to go through all the details of the vehicle, ensuring I felt comfortable with my choice. The atmosphere was incredibly welcoming, which really helped in making a decision without feeling rushed. Rudy’s expertise and the friendly staff made a lasting impression on me. Anyone looking for a new car should definitely consider visiting Houston Southwest; the customer care there is simply exceptional.

Too many visits and after this last visit to service - MOMSDABOM48

Too many visits and after this last visit to service center, technician said it was repairable..

Good service get all my oil changes here little pricey - sneakvs

Good service get all my oil changes here little pricey but good service overall thanks

Awesome service department! - franklin19772014

Awesome service department! Nice waiting room, efficient and always happy with the work they do. Good pricing and they keep me informed when they are offering any service specials.

Worst dealership I’ve ever been to. - Qvaxe

Worst dealership I’ve ever been to. I went in to meet Miss Sanchez who I’ve been texting for the past week about trading in my 2019 Cadillac XT4. When I got there I was bombarded by several sales people. When I told them I was there to meet Miss Sanchez. They said they had no idea who she was. No to mention they completely ignored my friend who was with me walked in front of him and treated him like he wasn’t even there. Once inside two cells people were fighting over who was going to help me even though I was there to speak with Miss Sanchez? They refused to accept that she was the one I was going to be working with by the time I got to a desk another sales person reached out his hand to shake my hand at the same time he pulled my arm and said you need to go over there. Miss Sanchez is over there as if he was angry with a female sales person I was currently talking to. I need to mention I’m an amputee so when he jerked my arm to pull me towards Miss Sanchez I almost fell. He neither apologise or even acknowledge that he almost knocked me to the ground. I felt very uncomfortable. Very unsafe. while we were walking out they chased us down. Why are you leaving? Why are you leaving? What did we do? What did we do? Wouldn’t take no for an answer. I get to my car. Look up and a female sales agent was standing in my window. It was Miss Sanchez. I informed her there was nothing that she had done wrong but it was her colleagues and I would not be buying a car from this establishment now or ever and drove away 10 minutes later they called my phone several times in a row and never left a voicemail if I were you I would stay far far away from this establishment. If I could give them a zero I would.

Easy to work with, very responsive when we text questions - Scott

Easy to work with, very responsive when we text questions about the vehicle we ordered. Very helpful walking us through the technology in the vehicle when we got it.

I was working with Kathy Nguyen about a Certified Used - kennethmgreen

I was working with Kathy Nguyen about a Certified Used Honda Insight at John Eagle Honda. She was very helpful up until she sent me a pricing sheet. I had asked about total cost (including shipping). When I looked closer I saw a line item that said $1997 for Certified. When I called to ask about that, she told me that was the cost to keep the certification for the car. I was shocked because the listing explained the Honda Certified warranty in detail but said nothing about additional cost. The car was listed as being certified. Why would I have to pay for something the listing said the car already had? I asked to speak to the sales manager. Memo got on the phone. I asked if he was the sales manager and what his name was. He just said Memo. When I asked him his last name, he would not provide it and just said Memo again. (I later found out his name is Guillermo Torres). I told him what I told Kathy and he tried to tell me that all the dealers are doing that. I said that sounds like false advertising and asked him if it was standard policy to list a car as certified, then charge for that certification on top of the listing price. I did not yell or curse or anything like that. I simply asked if that was his store's policy, because I couldn't believe it was true. And then Memo hung up. No response. Just hung up on me instead of answering the question. Afterward, I tried reaching out to the general manager, Zhuqiong Alice Cao, general manager of John Eagle Acura. I told her (via email) the story and asked her to please contact me. I sent her my phone number and email, but have not received any kind of response. So I wanted to make sure other people know how John Eagle Honda treats people (and maybe John Eagle Acura as well). Buyer beware. I would read any kind of pricing sheet they give you very carefully. I will say that when I called their service department, they were very helpful. So maybe it's just sales that are like this.

Salesman was pleasant to work with as well as the finance - shels

Salesman was pleasant to work with as well as the finance rep. Thanks for your help.

My F150 was serviced in such a very fast and efficient - JAVROQ

My F150 was serviced in such a very fast and efficient manner that I was extremely satisfied.

Ashley is the best service writer in the World, she takes - GNLRanchNFarm

Ashley is the best service writer in the World, she takes very good care of me and my Jeep.

First time that I have been to this dealership. - hhughes1

First time that I have been to this dealership. They are a smaller dealership; but the interaction with the service manager was as attentive and professional as any other dealership I have dealt with in the past. The initial length of time till diagnosis of the issues that we brought our vehicle in for was a longer than anticipated. However, the service manager warned us up front of a backlog in diagnostics. It was our decision to leave the vehicle there anyway. Initial repairs were completed satisfactorily and additional service is scheduled. We'll go back here when future problems arise.

My salesman, Ivan, was awesome, as was the dealer for my - GinnyEmeraldLuna

My salesman, Ivan, was awesome, as was the dealer for my purchase of a new 2025 Nissan Kicks SR AWD in beautiful Arctic Ice Blue from Viva Nissan in El Paso, TX. Ivan is the very best salesman I have ever dealt with in my over the 50 years of new car buying, and the purchase of my 5th Nissan, and 2d Kicks. Viva Nissan gave me a discounted price from the MSRP price, online through the Navy Federal Credit Union’s “True Car” program and stuck to it. Ivan didn’t add a bunch of extra charges beyond the MSRP that I didn’t want, like the other dealers did. I had previously received a non discounted price from a different dealer through the Nissan Buy@Home program, but the dealer would not honor the price. He added over $2,000 in charges, ignored the Nissan deal, and would not use the cheaper sales tax for where I live. Ivan is an excellent and caring salesman who cut through all the negotiation tactics and games that other dealers use. He made it possible for me to do everything online or over the phone. Then, he drove about 65 miles one way and delivered the car to me at my home. I highly recommend Viva Nissan and would love to buy another car from them with Ivan as the salesman. He is fantastic, the best ever!

First of all, your sales agent and sales manager did not - Mannyj2008

First of all, your sales agent and sales manager did not give me details or terms and conditions of the Maintenance & Hazardous Plans that was charged on contract until after the fact! I had to go back and request written detail info of what the plans covered or not covered! You have to give clients the option to buy plans to avoid this problem of deceptive trade practices! Secondly, after i requested refund of these plans, it took 2 months before my refund was applied to my balance with Kia Finance. Third, according to the terms of conditions each plan I cancelled before 90 days was to be charged $50 each, or $100 in my case. I never used the plans and was still charged over $300 from my refund amount! In conclusion, in my opinion, your customer service, business practices, and overcharging my refund was a bad experience with Kia personnel! You failed to appreciate that i bought your vehicle and felt your people weren’t happy for me to request my refund of the worthless plans!! Yes, you can call me if you want to discuss this rating! Manuel Juarez

From start to finish, our experience was fantastic. - gopackgo

From start to finish, our experience was fantastic. I can't say enough good things about Reginald "Reggie" Collins—his number one priority was making sure we had an enjoyable experience at Onion Creek Volkswagen. He listened to our needs and made some very knowledgable suggestions that ended up getting us into the PERFECT vehicle that wouldn't have us making any compromises. We absolutely love our new VW! Hats off to Reggie and the entire team for making this the BEST car shopping experience we've ever had.

Great attention to detail. - marknelson0116

Great attention to detail. Nice staff and willing to work with people. Help with follow up items in progress but all expectations have been met.

Excellent experience with this service department. - Joe

Excellent experience with this service department. Great results and they managed to address my warranty issue, did a software update and completed a recall all in one day. Great staff and service. They make being without your vehicle as smooth as possible and pain free.

Quality personnel, location, and ample selection of - Rabbipete

Quality personnel, location, and ample selection of vehicles is a primary consideration in choosing Jim Bass Dealership! I have purchased 9 of last 10 vehicles from Jim Bass Dealership!

I agreed to sell my Pontiac to Viva Mitsubishi on May - Sch4ffe88

I agreed to sell my Pontiac to Viva Mitsubishi on May 10th. I provided both sets of keys and a clean and clear Pennsylvania title to the salesperson and signed all of the paperwork. No money is owed on the vehicle. On May 12th I was asked to provide my Pennsylvania registration and to pick up a pair of sunglasses I had left in the vehicle. I went right after work and completed that. On May 22nd, I was asked to return to the dealership and sign a request for a duplicate title. I found it odd when I arrived, but was assured it is common practice. Today, June 2nd, I'm told I must call Pennsylvania to provide a title number since there is a discrepancy with CARFAX. The dealership was given the title and my registration in May. Pennsylvania wont change a title number to a vehicle? Maybe there is a CARFAX typo or issue, but i find that hard to believe because the CARFAX shows the title dates accurately for my time owning the vehicle. I haven't been paid the agreed price in nearly a month, but the vehicle has been advertised for sale on the dealerships website since May 16th. Ive filed complaints today with TX DMV and BBB, and will start consulting attorneys. Please avoid trade-ins and selling your vehicles to this place before you read all prior reviews. People have gone over a year without the ability to register purchased vehicles. It seems the management, finance team, and title clerk do not understand title transfers at all. Ive bought and sold over 30 vehicles, this is a first for me.

Found an Autotrader posting here for the Vehicle I was - awispa

Found an Autotrader posting here for the Vehicle I was looking for at a very reasonable price and in super condition with low mile. Investigated this listing and the autofax. Set up a time with Chrissy met her early inspected vehicle took drive made cash offer and finished paperwork exactly as shown in posting with no changes or additions. Chrissy and all staff I met were friendly and helpful. I have a few days for closer look by my mechanic but expect no hiccups. Thanks for a fast and pleasant transaction 5/24/25.

Thomas Farmer was a great salesperson. - scopeland50

Thomas Farmer was a great salesperson. We enjoyed our experience buying a vehicle from him. We will definitely recommend him to anyone.

Thank you for your response, Kyle. - Monicky20

Thank you for your response, Kyle. While I appreciate that the team is now working on it, it's unfortunate that it took a public review to prompt action. As a customer, I should not have had to go through so much frustration just to access my own service records. I expect full transparency and timely communication moving forward. Please ensure all records are provided without further delay. Thank you for your attention to this matter.

Great selection of cars trucks and SUVs. - rccogburn1960

Great selection of cars trucks and SUVs. Low pressure salespeople. Very nice showroom. Nice waiting area. Friendly people.

The manager of the maintenance department, Javier - DADGROSS54

The manager of the maintenance department, Javier Mendoza, listened to my concerns about future service to my Corvette. He confirmed that I would continue to get service at VIVA for my 1996 car.

Awesome people and easy to work with! - josephjallen

Awesome people and easy to work with! I was out in an hour thanks to my salesman JD!

Left a review yesterday about the terrible customer - Cookrob1818

Left a review yesterday about the terrible customer service from Luxury Auto Works and a 1986 Mercedes classic car we bought recently and the problems we are having with it that were not disclosed at the time of purchase, and how the owner Thomas won’t even answer our emails or phone calls. Just ridiculous!! My friend Lyla, a retired schoolteacher bought the car and since that time we had a certified mechanic in San Antonio look it over and says it had numerous mechanical issues that were obviously not disclosed at purchase, and we were told that these are not recent issues. Anyway, we do not recommended Luxury Auto for anything!!!

Nelda childress and terry stay late to help me. - luna-manuel

Nelda childress and terry stay late to help me. My wife is happy with her truck. Thank you cartopia.

Sheldon was great to work with- very straight forward and - Miller9

Sheldon was great to work with- very straight forward and effective communicator. No games, and made sure I had a good experience.

The Code of Ethics for Judges does not allow me to make - GLADYSBURWELL

The Code of Ethics for Judges does not allow me to make recommendations regarding business organizations.

Excellent service. - Anaflores

Excellent service. Explain the issue has my car the price was not too bad Henry is nice person.