274 texas ford Dealers

They explain things clearly and check important things on - rmgibson

They explain things clearly and check important things on your vehicle and inform you about your vehicle’s condition

I love my Explorer it drives so smooth and very - Texasnanny

I love my Explorer it drives so smooth and very comfortable. My salesman was very nice .

Great staff and sales manager who were very open and - Gary

Great staff and sales manager who were very open and willing to openly and honestly negotiate each facet of my purchase.

I had a great experience at this EAG Ford Jacksonville! - Eric

I had a great experience at this EAG Ford Jacksonville! From the start, they came across as very honest and upfront — no pressure, no gimmicks. They worked with me to get the monthly payment right where I wanted it to be, and the best part was they had already included a great warranty in the price, which gave me extra peace of mind. They also matched the trade-in offer I got from another dealership without any hassle, which I really appreciated. Overall, the whole process was smooth, transparent, and straightforward. I’m happy with my new truck and highly recommend them if you’re looking for a fair and easy buying experience.

When in for an oil change my rep was fast and friendly. - jagatti

When in for an oil change my rep was fast and friendly. They even washed the car....don't see that kind of service at other dealers.

The sales rep, Clint Adams was very friendly and helpful! - Joe.mehan

The sales rep, Clint Adams was very friendly and helpful! Everyone we dealt with was friendly and very accommodating

Jesus made the purchase of a new car an easy one! - carmenreed1976

Jesus made the purchase of a new car an easy one! Kit was so helpful with all the financing!

Liz Roop did a wonderful job! - deckdm

Liz Roop did a wonderful job! From the time we met her, thru pre-order process and subsequent purchase she was knowledgable and informative. A pleasure to deal with.

My F150 was serviced in such a very fast and efficient - JAVROQ

My F150 was serviced in such a very fast and efficient manner that I was extremely satisfied.

i had a great experience with Javier Gonzalez shopping - Matt

i had a great experience with Javier Gonzalez shopping for a car at helfman ford

Ford had some complications with my car purchase and - Vladimir

Ford had some complications with my car purchase and McDavid for and the sales team that assisted me were able to work around the problems and managed to get me a great car.

We recently bought a Truck from Bridget she's was very - gregchapel0312

We recently bought a Truck from Bridget she's was very thorough and helpful and made the buying experience pleasant. Thanks

Clutch was out in my Mustang and they fixed it. - JSVMD

Clutch was out in my Mustang and they fixed it. Efficient quick drop off. I was updated along the way as far as cost and estimated time.

Service department is excellent and thorough. - Rberg

Service department is excellent and thorough. Service manager Bobby M. did a great job in explaining items required and those that could be done at a later date! Good job!

I was referred from Cars. - bapajo3

I was referred from Cars.com for a specific vehicle. Received excellent Service from Jerry Escobedo, Suleiman Ebrahim and Michael Ford in the Pre-Owned Vehicle Sales department.

We purchased a 2023 Exepdition Max from this dealership - AshleighW.

We purchased a 2023 Exepdition Max from this dealership at the end of March. When we were test driving the vehicle, a couple of system fault errors went off. When asked about them, we were told that they just received the vehicle in and that the vehicle was in ”transportation mode” and that those would be turned off. After discussion, my husband and I agreed to purchase the vehicle…once we purchased the car, they told us we could pick it up tomorrow as they hadn’t finished doing the overview of the vehicle. Let me note that my husband had test drove it two days before I went with him to look at it (so the dealership had it for at least a week on the lot…enough time to service the vehicle before advertising the car for sale) So we had to wait and pick the car up the day after we purchased it…upon picking it up the sensor faults we not fixed. We were told that they would order parts and pick up our vehicle and bring us a rental car. (we live an hour and a half from the dealership) After a week of not hearing back, we called to follow up about them fixing the faults. We called our sales rep 3 times, two of the calls went unanswered with voicemails, and once he answered and said he would get an update and call us back. He never did. We were going on two weeks of having the car, so then we called the sales manager…he told us he would check with the service department and call us back. He did call back, but did not give us an answer because the service department “was in a meeting”. my husband has since called the sales manager back two more times with no answer or response. We’re coming up on a month of owning this vehicle with absolutely no help, response, answers from this dealership. They lied to us about the faults in the beginning and then haven’t even followed up to correct the issue. The customer service at this dealership is absolutely horrendous. Please do not consider purchasing a vehicle from here. The other negative reviews that I have read are just like the experience we have received. I’m honestly quite baffled this dealership prides themselves as a reputable dealership. We have since decided to contact a dealership we trust to resolve these issues or purchase a new vehicle from.

We had a truly great experience from start to finish. - Jsousa.trade

We had a truly great experience from start to finish. Matt Perry went above and beyond to make sure everything went smoothly and that all our questions were answered. He was professional, attentive, and made the entire process easy and stress-free. We really appreciated his support and would absolutely recommend working with him!

The dealership provided excellent service. - Alan.heights

The dealership provided excellent service. Buying my Toyota Tacoma there was a pleasant and easy experience. Adrian, the salesman was helpful and patient. I would definitely recommend.

Great price, did remote view and close for me …just got - Scott

Great price, did remote view and close for me …just got new salesperson whom is lacking experience but was eager to learn and ask questions ! He will be fine soon enough!

I recently bought a vehicle from Covert Ford, and I was - Tamadrummer88

I recently bought a vehicle from Covert Ford, and I was very satisfied with the sales process, everything was thorough, and I got in and out pretty quickly. This review is more about the dealership itself more than the sales process, like most people will usually write about. Only one word describes this dealership: Old. This dealership is in need of a renovation BADLY. Their smaller dealership, Covert Ford of Hutto, looks WAY more modern and inviting than their main Covert location in Austin. The sales floor looks like it’s stuck in the 80’s, the service advisors are working out of CLOSETS, and the parts “department”, if you can call it that, it’s literally a small room with a mini office. The formal “delivery” area is three small parking stalls at the front of the dealership. I don’t get it, their Bee Cave GMC dealer is BRAND NEW and looks AMAZING, but their main Ford dealership, looks so incredibly run down and old! Because of the old layout of the dealer, and how run down it looks, it doesn’t seem like a very inviting place for me to bring my vehicle for service. I’d rather go to Mac Haik in Georgetown where the dealership looks very inviting, modern, and in a nice area. Sales process and deals are great at this dealer, the dealership itself, is in DIRE need of a makeover.

This was the best service received and quality completed - Cruisingbound

This was the best service received and quality completed bar none. We had come from another dealership after significant problems and not only did they address every issue professionally, timely and with full detail they where personable and truly above the mark.

Bought 3 new cars from this dealership in Victoria Texas. - shelby

Bought 3 new cars from this dealership in Victoria Texas. This is one of 2 we purchased brand new in 2022. A month or so ago the cruise control went out. Made an appointment to get it repaired, because it was still under warranty. They had trouble taking the steering column apart, saying the air bag might not work. They claimed someone took the steering column apart and tampered with it. Now they are telling us they repaired the cruise control switch, but they found other issues (metal filings in the steering column? Paint marks on the steering column?) and that they will not warranty it because of suspected tampering. When we asked multiple times if it was safe to drive, they would not say it was. Now they are telling us we have to come and pick up the unsafe car and sign a paper stating they are not responsible for anything that happens going forward. When we asked if they were accusing us of tampering with it, the manager said no. We are the only owners. Welcome to Mac Haik customer service. (reviews are abysmal and they tend to not honor warranties regularly) They still have our car.

Pancho and Eddie were super helpful in getting me into a - shershyann

Pancho and Eddie were super helpful in getting me into a used Expedition! I drove 3 hours to the dealership and they were on top of everything, so I didn’t have to wait long at all.

Great quality vehicles and superb service the perfect - Frank

Great quality vehicles and superb service the perfect combination!!! Thanks Jenno u were awesome!! Thanks Sonia in finance too!!!Purchased Toyota Tundra and Im extremely happy with it will be coming back!!!

I had been going back and forth with their sales dept for - kcjfsu1

I had been going back and forth with their sales dept for 3 weeks. Came to an agreed upon price. Went in to purchase, signed the invoice with the agreed upon price then the manager came out to tell us that the price was no longer valid and that it would increase by $500 due to "changes in inventory". When we questioned him about these changes that apparently occurred within 24 hrs, he could not give us an acceptable answer. They are greedy and untrustworthy and we will never deal with them again. The 2 salespersons that we dealt with were Erik and Rebecca and they were very nice however their managers screwed them over in the process also. If I could give them a 0 star, I would!!

My salesman Max was easy to work with, noninvasive and - NovRain

My salesman Max was easy to work with, noninvasive and very knowledgeable about Ford trucks. Had a great experience and looking forward to giving them more business.

On 7/19 we had an AWESOME experience with Megan Acosta - Walter & Katherine

On 7/19 we had an AWESOME experience with Megan Acosta (inventory specialist/sales) and Andrea Watson (finance) at Tommie Vaughn Ford where we were literally treated like family. We have been blessed to have contacts at various dealerships over the years where we were treated well, but this experience was the best of all. They met us with the sales manager when we walked in the door, had an offer on our trade before we could sit down, and helped us locate an additional vehicle for a family member (did I mention multiple follow ups for us on the vehicle for our family member). We closed the purchase and will close the other purchase when the located vehicle arrives! Can't say enough about these wonderful ladies!!! Walter & Katherine * Andrea had taken care of our daughter for us on a previous purchase and introduced us to Megan. Thank you Andrea!!

I've worked for Yaklin Auto Group for over 4 years and - Kim W

I've worked for Yaklin Auto Group for over 4 years and can attest to the exceptional focus of family environment, customer service, and reliable service. Not only from a customer service standpoint, but also as an employee.

Very dishonest Finance Manager, and the General Manager - - inatio0575

Very dishonest Finance Manager, and the General Manager - I was told that I could cancel the Extended Warranty at any time and get a refund...after purchasing the EW and paying for it with my credit card because I didn't want it to be part of my loan payment, even though he convince me to added to loan contract but said it not part of the loan - that should have been a red flag for me then - after a week without ever using it I decided I was going to cancel it. I talk with the finance manager about cancel it, and, he told me I had two options to cancel it...one option was to get a refund, but, it will go toward my loan balance, which will reduce the amount I owe...and my other option was to refinance, and, I will get the refund back after refinancing. I told him he never discussed that with me, so I requested to speak with the general manager, and, after explaining everything to him, I told him in good faith that I should receive my refund back to my credit card, but, he agreed with the finance manager said there's nothing he could do. I asked for a copy of the terms and conditions, it says, “You may cancel this Agreement at any time and for any reason, and you will be entitled to a refund from Us, as described below. (1) If We or the Selling Dealer receive a written cancellation request, on or before the 30th day from the Signature Date and no claim has been filed under this Agreement, this Agreement will be void, and You will be entitled to a refund equal to the full Purchase Price You paid for this Agreement.” Because I don't trust them anymore, I refinanced my loan, but I haven't gotten a refund for my credit card.

Gilbert and Jorge were incredible! - alexism895

Gilbert and Jorge were incredible! Super transparent, always available for communication and made my car buying experience less stressful.