44 Honda Dealers near 16148near 16148

The service team has always been thorough and honest in - LAURAKUNTZ

The service team has always been thorough and honest in what needs to be done.

From the moment we walked in the door, we were treated - Dekh3912

From the moment we walked in the door, we were treated with friendliness, kindness & above all professionalism! Can’t thank Shannon, Rochelle & Bob for always looking out for our best interests & going above & beyond to get us the best deal!! Outstanding service & truly a wonderful group of people to work with!!! Donna & Ken H.

Very professional experience, felt very comfortable - m.gollon

Very professional experience, felt very comfortable working with Mitch! There were no hidden surprises. All my questions were answered.

My wife and I had a very good experience with Diehl sales - GLB

My wife and I had a very good experience with Diehl sales representative Tom Baringer. We turned in our 2024 leased CRV Hybrid and signed a new 3-year lease on a 2026 CRV Hybrid. Tom made the transition with ease, we spent a minimal amount of time at the dealership and drove away in our new car. Thank you Tom.

The service was fast, and the whole experience was easy - jalep32k5

The service was fast, and the whole experience was easy and straightforward. Very smooth and painless.

Very courteous and professional! - Sonjia

Very courteous and professional! We had to make a couple trips to get the vehicle due to location of the vehicle then issues with the vehicle when we came to pick it up. Staff was amazing. Everyone smiles and talks to you! Always asking if we needed anything. Transaction was smooth. I would definitely recommend if you are looking to purchase a new or used car! Laura was who helped us but I'm sure the others are great also! Thank you Laura I love my car 🩷

Had great customer service with experience and very - Jj0376

Had great customer service with experience and very knowledgeable people who were very helpful throughout the experience

Everyone is professional. - JIMBO8487

Everyone is professional. No gimmicks, no false sales pitch. Lyn was the reason I bought my SUV. And Adam the finance manager, is the ultimate professional. So courteous and authentic.

My family has purchased their cars from Shane for the - Keldeo7923

My family has purchased their cars from Shane for the past 15 years, and he has never given us a lemon or a bad deal. He’s easy to work with, and will always do everything he can to find you the right car for you!

Great people talk like they know you all ther lives and - NELSONDODGE06

Great people talk like they know you all ther lives and take care of car like was there's

I purchased my vehicle here and is the only place I have - Queenlin54

I purchased my vehicle here and is the only place I have ever had it serviced. I am always treated wonderful and Cody is a gem.

Adam is the salesman we worked with. - Cindy

Adam is the salesman we worked with. His efforts to get us a decent deal on our lease were the MAIN reason we leased our Honda CR-V Hybrid from Honda of Cleveland Heights. He was also very patient. I recommend him highly!

recently had our 2019 hrv in for some warranty work and - tracy and bob

recently had our 2019 hrv in for some warranty work and the the dash display repaired,the service was excellent! the whole experience from dropping the car off to pick up was top notch! Mike kept my wife and I totally updated along the way. Apostalacus has a fantastic service department.very rare for this day in age! Thank you!

Outstanding Experience with Alex Sotherland at Great - Kgaetz

Outstanding Experience with Alex Sotherland at Great Lakes Honda West Buying my daughter her first car is a big milestone, and Alex Sotherland made the entire experience exceptional. When we purchased her Honda Civic in August 2025, Alex was patient, knowledgeable, and genuinely cared about making sure we felt confident and comfortable every step of the way. He never rushed us, explained everything clearly, and treated my daughter with respect—something that meant a lot to us as parents. Today we were back at Great Lakes Honda West for an oil change, filter change, and tire rotation, and we ran into Alex again—this time with our therapy dog, Mia. She was an instant hit with Alex and the entire staff, which just reinforced how warm, welcoming, and people-focused this dealership truly is. Alex isn’t just a great car salesman—he’s someone who builds trust and lasting relationships. If you’re looking for someone who goes above and beyond, especially for a first-time car buyer, ask for Alex Sotherland. We couldn’t recommend him more highly!

Had an 11:00 service appointment for state inspection. - Ed Coyle

Had an 11:00 service appointment for state inspection. Jennifer Bross had everything lined up when I arrived at drive thru. I went to the showroom and was pleasantly greeted and asked if I needed anything. Took my time looking at all the new models and before I knew it, Jennifer located me and told me what I needed. Not long after that my car was ready and I was on my way. Granted, I have a 2019 CRV with 32K, and I didn’t expect anything major today,but the way I was treated always keeps me coming back. Thanks again!

Efficient. - EJ

Efficient. No xx. They made the process as painless as any dealer could right now. Recommend 10/10.

South Hills Toyota has never failed me. - patriciawensyel

South Hills Toyota has never failed me. They are always prompt, courteous and knowledgeable. I have been having my Toyotas serviced there for at least 5 years. Bought a new Prius earlier this year.

Moving to a new area always brings challenges, and when - Dave J

Moving to a new area always brings challenges, and when my 2023 Honda's engine light suddenly appeared shortly after settling in Medina, I was concerned about finding reliable service. Fortunately, my worries were swiftly eased by the exceptional assistance of Dan W in the Service Department at Rick Roush. Upon calling the dealership, I was promptly connected with Dan, who was able to quickly schedule an appointment that fit my busy schedule. His knowledge about Honda vehicles was evident, as he patiently explained the possible causes of the engine light and what to expect during the service visit. Dan ensured that my car was seen promptly by the service team, who diagnosed and resolved the issue quickly. Throughout the process, Dan kept me informed, providing updates on the progress and making sure that any additional questions I had were answered. Dan's friendly demeanor and genuine interest in helping customers stood out. Moving to a new town can be daunting, but Dan's assistance made me feel welcomed and reassured that my vehicle was in good hands. His dedication to customer service is commendable and truly made my experience with Rick Roush a positive one. If you are in Medina and need your Honda serviced, I highly recommend reaching out to Dan W at Rick Roush—you won't be disappointed.

If there is a problem they are on it. - judithhylton

If there is a problem they are on it.. nice to deal with. I won't go anywhere else

Sales consultant Troy and manager Kevin helped to get - addakatlahemanth

Sales consultant Troy and manager Kevin helped to get the allocated civic to me . They gave me the best price and whole process was effortless, quick. I would definitely purchase more vehicles from here

I went to test drive a vehicle at this dealership. - Kiddo138

I went to test drive a vehicle at this dealership. It was treated very well by the entire staff. It was a good experience all over.

It was a pleasure working with Ted to buy our new - Toddgreenlee14

It was a pleasure working with Ted to buy our new Passport. He made buying a new Honda a great experience! Thanks Ted!

My interactions with Greg Jancosko and supporting team - Adam

My interactions with Greg Jancosko and supporting team were universally excellent. No hassles, no pressure tactics, just straightforward and honest dealing

Everyone is always pleasant and helpful. - daacalotto

Everyone is always pleasant and helpful. They're all willing to help if you have a question.

Great experience,wonderful people to deal with and - Heavyd1215

Great experience,wonderful people to deal with and probably one of the better experiences I've had buying a car.

this dealership is awesome. - gail2435

this dealership is awesome. I just traded in my Civic for a new HRV and they were great. And I love my new car

2nd request for service while receiving milage service - KathyT*

2nd request for service while receiving milage service and inspection. (Purchased at CHarper) Honda CRV 2020 and paint is pealing between door frames and driver side head and tail lights have moisture leak. Service agent stated car out of warranty. Both issues are honda manufacture defect and not a warranty issue. Wonder if CHarper will step up and assist now!

Unresponsive and rude service department, IF you can find - merikan4now

Unresponsive and rude service department, IF you can find anyone to wait on you. Slow service, takes over twice as long as they estimate every time. Do yourself a favor and buy another brand of car if you live in that area.

Dealing with Valley Honda has been one of the worst - Asl

Dealing with Valley Honda has been one of the worst experiences I have had when buying a vehicle. I bought a 2020 Honda pilot a little over a year ago (so a 3 year old suv) with under 30k miles on it at the time. Not a brand new vehicle but certainly should be in excellent condition and should not have major problems. Unbeknownst to me the vehicle had “known Honda” issues with the sound system that became glaringly evident to me within 2 days of owning the vehicle. As a honda dealer and very widespread known problem you would think they would have recognized, known and fixed the issue before putting it on their lot. Instead they down played it to get past the 72 hours I had to return as a new buyer and let me be the one to incur the frustration and time of dealing with the issues. I learned, after countless trips to repair, mass amounts of time to their service department to fix, and research on my own of how widespread of an issue it was on my own. To make matters worse their sales team upsold me on a supposed bumper to bumper warranty (per their sales associate I would have nothing to worry about minus normal wear for the next 6 years) until of course I actually tried to use the warranty. I had the joy of water pouring in at my drivers side feet during a rain storm. I once again call their service department who instead of having me bring it in to look at the vehicle says “Here is a number of a 3rd party we don’t really do water issues if he won’t honor your warranty call us back and we will get you in.” I had the pleasure of calling the 3rd party who was astonished that I was given his cellphone number because he doesn’t directly deal with customers. He is an outsourced resource once a vehicle has been brought into the dealership. He had me take the vehicle to a different ,more reputable, Honda dealer in the area to be looked at, analyzed and subsequently fixed. To my surprise I was told the repair was going to cost me upwards of $500 to fix and wasn’t covered under my bumper to bumper warranty. I immediately called Valley honda, before I paid a dime, since it was their sales team who told me bumper to bumper with zero stipulations. After their service and sales manager both sang me shaggy’s it wasn’t me I was informed the only person who could potentially do anything was the dealership gm. He called me back a few hours later and after catching him up on the immense amount of issues from the door and the current mess ups left and right starting with the initial call to his service department his response …we definitely dropped the ball and things will need to be changed but there is nothing I am able to do…this is one of a handful of whoopses that happen throughout the year. Unfortunately, the only thing I can offer is for you to bring it back in and we will give you a great trade in. After all the deception, terrible quality, and atrocious customer service (and lack there of at times) let me head right on over and buy my next vehicle from you.🙄 Absolute joke. Buyer beware Valley Honda just wants the sale. Truth and customer service are optional as long as their pockets get padded.

Nick Valentino was simply AWESOME in his attention to - CATHERINE HALL GILLETTE

Nick Valentino was simply AWESOME in his attention to detail, patience and willingness to go the extra mile in correcting my pay-off record, regarding my 2018 CRV!! His concern for tracking and correcting the accounting of this record was impressive! .THANK YOU NICK AND MERRY CHRISTMAS!!