Andrew Horne
Andrew Horne at Mercedes-Benz of Princeton
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Andrew Horne | Page 2

Service Advisor

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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4.8
121 Reviews

Dealership Experience

19 yrs, 5 mos

Industry Experience

29 yrs, 5 mos

Languages Spoken

English English

4.8

121 Reviews

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121 Reviews of Andrew Horne

October 25, 2023

Dealership Rating
Employee Rating

No responsibly no service just saying back order Don’t do this job if can’t doing it More

by STR PAINTING LLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 25, 2023

STR PAINTING LLC responded

Don’t go to mercedes service they don’t care you workin they don’t care you need car they don’t care

October 14, 2023

Dealership Rating
Employee Rating

This is the best customer service experience at mercedes dealership I had. Previously been in a different dealership and it's absolutely different, can't compare. I refer all my friends who owns the merce More

by lubomir.dovhaniuk
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 17, 2023

Mercedes-Benz of Princeton responded

Thank you for the wonderful review! Thanks for visiting Mercedes-Benz of Princeton - we look forward to seeing you again next time!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 26, 2023

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Employee Rating

Dependable,Friendly dealership. Remind me of “family”.Very helpful and knowledgeable.Treat everyone with respect More

by terrie.whitfield
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 26, 2023

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 26, 2023

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The service advisor is very helpful. Great to deal with and always responds to my calls. More

by Abe Darwich
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2023

Mercedes-Benz of Princeton responded

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 21, 2023

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Always ready for drop-off, friendly and very professional. Was contacted to let me know what was needed beyond the scheduled service once tech had begun work. No hard upsell. More

by Kwd56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2023

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your "Five Star" service review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 13, 2023

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Employee Rating

Excellent service, on time, and was at the price quoted! 👍 I’ll return for our next maintenance. More

by Oilmandan
Recommend Dealer
Yes
Aug 16, 2023

Mercedes-Benz of Princeton responded

We are happy to hear that Andy, and our service team provided you with a 5 star experience and were able to get you back on the road as quickly as possible!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 12, 2023

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Employee Rating

We have always been pleased with Andrew and the service we receive...they're the best!! More

by justdrzal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2023

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 11, 2023

Dealership Rating
Employee Rating

I needed a new key fob for my Mercedes GLB250 and the service experience was seamless and convenient. Mike from parts coordinated with Andy from service to submit all the paperwork to my extended warrant More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2023

Mercedes-Benz of Princeton responded

Thank you for the wonderful review! We are thrilled to hear that you had a successful servicing experience working with Andy!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 11, 2023

Dealership Rating
Employee Rating

Andrew in service always comes through and the work is exceptional! We'll never go anywhere else. More

by justdrzal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2023

Mercedes-Benz of Princeton responded

Thank you for your fantastic review for Andrew! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 11, 2023

Dealership Rating
Employee Rating

Robert is a magic. He fixed my panel in a 30 seconds. Helped me a lot. Thank you 🙌 More

by kattymedvedieva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2023

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your "Five Star" service review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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