Bob Ross
Bob Ross at Family Hyundai
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Bob Ross | Page 2

New Car Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.6
90 Reviews
4.6

90 Reviews

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90 Reviews of Bob Ross

August 20, 2023

Dealership Rating
Employee Rating

The Team did a great job seeing the process all the way through and I am completely satisfied. More

by JUSTINRUPS2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 21, 2023

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 12, 2023

Dealership Rating
Employee Rating

Got my 3rd Santa Fe today and the experience was nothing less than amazing! PJ, Graham, Jason, Toni, Bob, and Courtney truely make you feel like family. With 3 Hyundai dealers significantly closer to me... More

by kuckelman.k2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 14, 2023

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope you enjoy your new Santa Fe!

August 07, 2023

Dealership Rating
Employee Rating

Bob Ross helped clear up my car situation efficiently. He directed me to Corey the salesman who was nice and got me the vehicle i wanted with most of the features i liked. Overall a great experience! More

by GSEPUTIS
Recommend Dealer
Yes

Other Employees Tagged: Maverick Watson, Cole Nicholson , Cory Keller

Aug 09, 2023

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Cory here at Family Hyundai.

August 01, 2023

Dealership Rating
Employee Rating

Very easy, transparent, and honest. It was very easy to buy a vehicle here. Thanks Mark Holder, Bob Ross, and Graham Watson!!!!!!!!!!!! More

by jrburke2222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 02, 2023

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Mark, Bob, and Graham had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

June 07, 2023

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Employee Rating

People were nice even though they seemed busy, explained how long everything would take Thanks More

by JAMISON30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2023

Family Hyundai responded

Jamison, Thank you so much for your excellent review! We are so glad that Bob had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

May 17, 2023

Dealership Rating
Employee Rating

Colin maint rep And family Hyundai. Crew are all tens “10” always great super folks. More

by SUKEldaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Colin Simmons, Al Pellizzeri , Tom Salin

May 18, 2023

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 15, 2023

Dealership Rating
Employee Rating

Charging a 3. 5% fee for not paying with cash for a oil change is outrageous. I have been a loyal customer since I bought my car from them even though they didn't More

by Dave
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
May 18, 2023

Family Hyundai responded

Dave, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

May 09, 2023

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Employee Rating

Family is the best! You will always find the best people who will make you feel special! Very professional! Their service is excellent. I hope they can teach others h More

by MICHALWARDY24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2023

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

April 26, 2023

Dealership Rating
Employee Rating

I was charged to install a feature that the car was advertised to already have. When I explained this to the manager they pulled up the original window sticker and said the feature wasn’t listed. The f More

by ADAM ABDELRAHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 29, 2023

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. Adam, if you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Apr 29, 2023

ADAM ABDELRAHMAN responded

You can email me at adamabdelrahman129@gmail.com.

April 01, 2023

Dealership Rating
Employee Rating

Very pleased with the outstanding service, the service advisor Tom was very professional throughout the visit. More

by jsheehy101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson , Tom Salin

Apr 03, 2023

Family Hyundai responded

Thank you for your business and this review. We're happy to hear Tom and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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