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Brian Cortes
Brian Cortes at Universal Hyundai
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Brian Cortes | Page 2

VIP Loyalty Consultant

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

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4.7
49 Reviews

Industry Experience

34 yrs, 6 mos

Specialties & Trainings

Nissan

4.7

49 Reviews

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49 Reviews of Brian Cortes

September 01, 2023

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Employee Rating

The best place I have ever by a car this is number 5 car that I have ever had More

by odalystransport321
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos DeJesus, Jennifer Cacciola, Errol Gillette, Mustapha Bernannou, Cesar Alegre, darrin diaz, Raul Martinez , Luis Arevalo, Jacob Mckinney

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Sep 03, 2023

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

August 27, 2023

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Agile, quick service, facilitated the process, we got a better car than we thought. thanks More

by alexsteeve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos DeJesus, Simo Bassi, Jennifer Cacciola, Fabio Ventura, Errol Gillette, Mustapha Bernannou, Cesar Alegre, darrin diaz , Luis Arevalo

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Aug 28, 2023

Universal Hyundai responded

Thank you, Alex! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

August 19, 2023

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Employee Rating

Very Professional, good attention, Very accurate, I am very satisfied With the presentation and looking forward fo recommendations More

by MANZINO349
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos DeJesus, Ramces Rivera, Simo Bassi, Jennifer Cacciola, Errol Gillette, Mustapha Bernannou, Cesar Alegre, darrin diaz , Luis Arevalo

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Aug 21, 2023

Universal Hyundai responded

Thanks for your feedback on your recent visit to Universal Hyundai. It's great to hear that we were able to assist you and that you had such a positive experience! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 20, 2023

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The entire team is absolutely amazing! ! I have been getting cars here for 10 years and I don’t plan on ever switching. More

by casajoni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob McNeely, Hector Riquel, Rhoda Allen, Andres Garces, Gilbert Gregory, Frankie Martinez

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May 21, 2023

Universal Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Hyundai, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 05, 2023

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Employee Rating

I appreciate the reliability of Hyundai vehicles and the service at Universal Hyundai is great! More

by JHMorris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

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Apr 06, 2023

Universal Hyundai responded

It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 04, 2023

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Thank you Universal Hyundai for making the process easy and super fast everything was perfect ! More

by JM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos DeJesus, Jennifer Cacciola, Michael Hernandez, Errol Gillette, Nick Gomez, Mustapha Bernannou, Cesar Alegre, darrin diaz , Luis Arevalo

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Mar 05, 2023

Universal Hyundai responded

Thanks for your feedback on your recent visit to Universal Hyundai. I'm glad to hear that we were able to assist you and that you had such a positive experience! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

February 17, 2023

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it is a good dealership and the process was not too complicated. Everything is clean and i was offered a chicken sandwich. Two thumbs up More

by GEORGESANANDRES4593
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hector Riquel, Jose Cepeda

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Feb 19, 2023

Universal Hyundai responded

Thank you, George, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Universal Hyundai are glad to have you as a customer. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

December 02, 2022

Dealership Rating
Employee Rating

They were super helpful and super nice, we didn’t think that we were going to leave with a car but they made the experience amazing. More

by ROSSIFERRER09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos DeJesus, Ramces Rivera, Jennifer Cacciola, Errol Gillette, Nick Gomez, Mustapha Bernannou, Cesar Alegre, darrin diaz , Luis Arevalo, Marco

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Dec 04, 2022

Universal Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Josiah Behlen General Manager jbehlen@universalhyundai.com

November 05, 2022

Dealership Rating
Employee Rating

Tremendo servicio al cliente le doy 100% A+ por caracterizarse, su amabilidad, la humildad de todo el personal. More

by JUNLYSJAH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Nov 06, 2022

Universal Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

November 02, 2022

Dealership Rating
Employee Rating

Staff are very professional and my agent Janlique Vazquez was the best. I woul recommend 1000% More

by FAMCRUZCOLLINS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janlique Vazquez

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Nov 03, 2022

Universal Hyundai responded

Thank you for your review and kind words for Janlique and the team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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