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Carmelo Adorno
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Carmelo Adorno | Page 2
Finance & Leasing Manager
Toyota of Rockwall
1250 E Interstate 30
Rockwall, TX 75087
50 Reviews
50 Reviews
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50 Reviews of Carmelo Adorno
March 05, 2024
The waiting room was overcrowded. I went on a weekday and had to wait over 2 hours even though I was told 1.5 hour wait, which is still ridiculous! Even though I was there they kept t I went on a weekday and had to wait over 2 hours even though I was told 1.5 hour wait, which is still ridiculous! Even though I was there they kept texting the phone number on file which was my mom's, she was working and had to text me everything they texted her, but they knew she was not the one that was there! More
by alonzo1207
Verified CustomerOther Employees Tagged: Dan Landrum, Mick Schott, Glenn Coy, Josef Casares, Kevin McGuire, Sam Heidel, Cesar Martinez, Kasey Boysaw, Oscar Boyd
Helpful 
March 03, 2024
From the test drive to the drive away, it was an easy and enjoyable experience. I would recommend to anyone! enjoyable experience. I would recommend to anyone! More
by nomadblonde24
Other Employees Tagged: Joey Desrosiers, Ken Martin , Brian and Jason Chury made the process more personal, like we were purchasing from friends.
February 28, 2024
Extremely experienced team both sales and finance. Good explanation given by Carmelo and Benny’s. Good explanation given by Carmelo and Benny’s. More
by lulseged_wube
Other Employees Tagged: James Brown , Maraya and Bennyn
February 24, 2024
Excellent salesperson Melvin very knowledgeable and helpful did a fantastic job also financial department was excellent to work with and great personality helpful did a fantastic job also financial department was excellent to work with and great personality More
by Ecuador816
Other Employees Tagged: Ken Martin
February 15, 2024
Aubrey was great through the entire process. He made sure to get me a great deal and I’m very thankful! He made sure to get me a great deal and I’m very thankful! More
by shelbysmith062217
Other Employees Tagged: Terry Pierson Jr. , Oscar Boyd , Aubrey
February 02, 2024
Process was fairly easy but no explanation of service or warranty. Finance was a joke, Benny was not knowledgeable about using outside financing (USAA) and said I would have to wait a day if using outside warranty. Finance was a joke, Benny was not knowledgeable about using outside financing (USAA) and said I would have to wait a day if using outside financing and that it takes 45-60 days for the loan to fund. I find this hard to believe as the loan amount is already showing on my USAA accounts. Nobody explained the free service calls provided by Toyota nor was anything explained about the truck. I am also kind of upset about only being provided one key fob at the time of purchase and when I questioned Mr. Adorno about it he said I should have bought the green light bundle which would cover key replacement. When questioned if there were additional keys in the parts section he said there was and I could purchase one if I wanted to. I am pleased with the truck but much like previous purchases from Toyota of Rockwall the service leaves a lot to be desired. Over the years we have purchased 4 vehicles from your dealership and each purchase has issues. Hard to support local with the continued issues. More
by emurray526
Other Employees Tagged: Vanessa Quinones
February 01, 2024
Toyota of Rockwall is our preferred dealership. Makes buying a car easy and less stressful. Makes buying a car easy and less stressful. More
by NIELSENROBERT
Other Employees Tagged: Nehemias Lopez, Oscar Boyd
December 20, 2023
Great dealership and finance department they did a wonderful job getting me in and out and I look forward to doing business with them again in the near future wonderful job getting me in and out and I look forward to doing business with them again in the near future More
by roman.smith78
Other Employees Tagged: Joey Desrosiers, Vanessa Quinones
December 02, 2023
I have had an amazing experience with Toyota Of Rockwall. It is always a warm caring environment. The sales and service team really care about getting you the best deals and making sure that you are happy. T It is always a warm caring environment. The sales and service team really care about getting you the best deals and making sure that you are happy. They go above and beyond every time. This is my second vehicle through Toyota of Rockwall. More
by taquillajohnson
Other Employees Tagged: Joey Desrosiers, Dontrell Saucier, Mick Schott, Kasey Boysaw , Maria in the sales team was fantastic.
