Christine Klaben
Christine Klaben at Klaben Ford Lincoln
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Christine Klaben | Page 22

General Sales Manager

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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5.0
1,453 Reviews

I started working at Klaben when I was 16 years old, answering phones and filing paperwork. Throughout my high school and college years, I took on various roles at the dealership which helped to expand my knowledge and understanding of the business. I started working in the Finance Department at the age of 23, while completing my MBA at the University of Akron. I had a strong curiosity and interest in Finance, mostly because of my love for working with people and numbers. I worked as a Finance Manager for 19 years, and transitioned to the role of Sales Manager in August 2021. I am proud to work for a company that grounds itself in customer loyalty and satisfaction and have enjoyed the relationships I have built with several of my customers over the years.

Dealership Experience

29 yrs

Industry Experience

29 yrs

Languages Spoken

English English

5.0

1,453 Reviews

Write a Review

1453 Reviews of Christine Klaben

July 23, 2021

Dealership Rating
Employee Rating

Like all the people, all phases, but it takes to long for the process to conclude. We had appointment to close deal after deciding on a car 2 days before and it still took 2 hours, 1:45 to 3:45. Way to long! More

by JerryC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 25, 2021

Klaben Ford Lincoln responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 15, 2021

Dealership Rating
Employee Rating

Chris and Christine did a great job on a complicated new lease. Very professional throughout the process. It was great to visit with Rich Klaben again. More

by BT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Volk

Jul 22, 2021

Klaben Ford Lincoln responded

Hi, we appreciate your feedback on our Staff's outstanding service! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

July 14, 2021

Dealership Rating
Employee Rating

Easy to work with. Transparent pricing with no gimmicks or hidden fees. Great experience. In a time when a lot of dealers are taking advantage of the car shortage, Klaben was fair and honest. More

by kaadamo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Simon , Brandon Stahl

Jul 22, 2021

Klaben Ford Lincoln responded

Hi, thank you so much for your positive comments about Klaben Ford! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Take care!

July 13, 2021

Dealership Rating
Employee Rating

Michael and everyone at Klaben has always made my car buying experience so wonderful! This is my third vehicle I have recurved from Klaben and I have had nothing but great experiences with everyone! Than More

by RheannaHazelet
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Uzl II

Jul 22, 2021

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

July 09, 2021

Dealership Rating
Employee Rating

I have coming to Klaben for 10 years for new and used vehicles as well as service. The Klaben team is professional, courteous, and honest. I will always recommend Klaben to others. Thank you. More

by TGILLIAM61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Cooney, Tom Alcorn , Patrick Sandy

Jul 22, 2021

Klaben Ford Lincoln responded

Hi, we're happy you found our staff to be so supportive during your experience here at Klaben Ford. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

July 08, 2021

Dealership Rating
Employee Rating

Louis listened to what we wanted and and came through. Great friendly atmosphere. Will definitely return for cars in the future and refer everyone to Klaban More

by jcreter110
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Louis Polos

Jul 22, 2021

Klaben Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to Louis here at Klaben Ford! We're looking forward to your next visit with us! Take care!

July 08, 2021

Dealership Rating
Employee Rating

This is the best experience I have had at a dealership in the over 50 years of buying a car. Robert Simon was able to meet and surpass my expectations. More

by sandya44256
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Simon

Jul 08, 2021

sandya44256 responded

Thank you 😊 For your attention to meeting my needs

July 01, 2021

Dealership Rating
Employee Rating

Matt Moyers and the team at Klaben Ford were really great and helpful! They took time to answer my questions and allowed me to test drive while explaining to me the features of each vehicle. More

by Raegan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Moyers

July 01, 2021

Dealership Rating
Employee Rating

I’ve had nothing but good experiences dealing with everyone I’ve come in contact with at Klaben. I’ve been dealing with Klaben for the better part of 15 years now primarily because of Terry Baughman a More

by Joel.p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terry Baughman, Mona Crooks , Denise Miller

June 30, 2021

Dealership Rating
Employee Rating

Me and my family have been buying from klaben for 20 years. And there’s a good reason for that. Always get treated like family, and always leave with the best deal possible. Nate hooked me up with a sla More

by randytesauro
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nate Bryant

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