Christine West | Page 2

The work is fine. The receptionist is very efficient but the Express service appointment calendar schedule is usually full. I have had to wait up to 2 weeks for an a The receptionist is very efficient but the Express service appointment calendar schedule is usually full. I have had to wait up to 2 weeks for an actual Express service time. The sales process was seamless and totally professional. We have bought 2 cars from Donald Myers (he's great!). More

by amyden.mango Verified Customer Verified Customer

Helpful 0

Report | Print

The entire experience with Albany Subaru was effortless and fantastic. Every single person was beyond helpful and very kind. and fantastic. Every single person was beyond helpful and very kind. More

by John M. Verified Customer Verified Customer

Helpful 0

Report | Print

I regularly go to Albany Subaru for my car maintenance and services. And they do great job overall and everyone is very professional and friendly. and services. And they do great job overall and everyone is very professional and friendly. More

by MOE Verified Customer Verified Customer

Helpful 0

Report | Print

always have a great experience when I take my car in for service. Victoria is friendly and knowledgeable. service. Victoria is friendly and knowledgeable. More

by JANETTE3523 Verified Customer Verified Customer

Helpful 0

Report | Print

Highly trained, friendly staff with good follow up. I also got a loaner car that I loved(maybe my next new car?) I also got a loaner car that I loved(maybe my next new car?) More

by Laine Verified Customer Verified Customer

Helpful 0

Report | Print

Great service and very friendly personnel. Everything was taken care of in timely manner and professionally. Everything was taken care of in timely manner and professionally. More

by iman98 Verified Customer Verified Customer

Helpful 0

Report | Print

I had a great experience at the Albany Subaru service center. Everyone I interacted with was wonderful. But a few ppl that stood out were Tory, Aaron, the gentleman that took my car seat out of my car (I center. Everyone I interacted with was wonderful. But a few ppl that stood out were Tory, Aaron, the gentleman that took my car seat out of my car (I think his name might’ve been Terrence) and of course James who is hands down the nicest, kindest, most considerate person I’ve ever had to work with. Truly. I don’t think he will ever know just how much gratitude I have for him, but what he did for me will always stay with me. He didn’t just help, I don’t know how to describe it but with James I knew that this was the one area in my life where I was ok because he was there. In a time where I had a lot going on at once and under a lot of stress and worry; James gave me peace of mind. And for that I’m forever grateful. There’s a Mr. Rogers’ quote that says in times of crisis “look for the helpers” ; well these guys are true helpers. James, Tory, Aaron, and Terrence. On days when you’re dealing with a difficult customer or having a bad day, know that there’s a customer out there who thinks you’re amazing. You made a difference in my life. And I will always be grateful to you. More

by JH Verified Customer Verified Customer

Helpful 0

Report | Print

I had a great time experience and only trust this crew with my car, thanks! with my car, thanks! More

by CLIDVM Verified Customer Verified Customer

Helpful 0

Report | Print

Consistently excellent customer (and auto) service. The folks here go out of their way to ensure a great experience. My experiences here play no small part in my commitment to remain a Subaru customer. The folks here go out of their way to ensure a great experience. My experiences here play no small part in my commitment to remain a Subaru customer. More

by rickvena Verified Customer Verified Customer

Helpful 0

Report | Print