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Duncan Howard
Duncan Howard at Subaru of Little Rock

Duncan Howard | Page 12

Service Advisor

Subaru of Little Rock

12121 Colonel Glenn Road
Little Rock , AR 72210

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4.9
119 Reviews
4.9

119 Reviews

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119 Reviews of Duncan Howard

May 30, 2025

Dealership Rating
Employee Rating

I have been going to the same service center at this dealership after purchasing a Crosstrek since 2018 and the service received met expectations. However, having to wait on a service member to show More

by superduck851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Catt, Burt Prickett, Melissa Pearson, Kipperlie Davis, Jessie Havniear, Kari Bratton, Jaime Bolanos, Alex Perez, Clayvius Baker

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May 30, 2025

Subaru of Little Rock responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

May 28, 2025

Dealership Rating
Employee Rating

The work was done well and quickly. The communication with my tech was timely and helpful. More

by tiannatripp
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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May 28, 2025

Subaru of Little Rock responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Subaru of Little Rock to be a positive one. Please don't hesitate to reach out if you need anything else. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

May 28, 2025

Dealership Rating
Employee Rating

Always very helpful and friendly . They take good care of the customers. Highly recommend Subaru of Little Rock More

by yatesh59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Brumfield, Jaime Bolanos, Clayvius Baker

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May 28, 2025

Subaru of Little Rock responded

Thanks for sharing about your experience with Subaru of Little Rock. We appreciate your business and hope to see you again soon! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

May 27, 2025

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Employee Rating

Very thorough and courteous but very professional. Subaru of Little Rock pin pointed the problem and fixed it in timely manner. More

by RICKCANTRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Catt, Burt Prickett, Melissa Pearson, Kipperlie Davis, Jessie Havniear, Kari Bratton, Jaime Bolanos, Alex Perez, Clayvius Baker

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May 27, 2025

Subaru of Little Rock responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Subaru of Little Rock! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

May 27, 2025

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Employee Rating

I am impressed with Subaru of Little Rock. The service is always efficient and proficient! Everyone I have dealt with is friendly and seems to enjoy being there. More

by angeliadolden1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kipperlie Davis, Jaime Bolanos

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May 27, 2025

Subaru of Little Rock responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Subaru of Little Rock. We look forward to having you as one of our valued customers for many more years to come! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

May 23, 2025

Dealership Rating
Employee Rating

It was a pleasure working with Casey on the purchase of my 2025 Subaru Outback.. More

by dpearrow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackson Prater, Landon Montgomery, Casey Thomas, Maddie Smith, Jesse Mosley, Phillip Rucker

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May 23, 2025

Subaru of Little Rock responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Sales Reviews: Bryan Smith General Sales Manager 501-503-5454 bsmith@winrockautomotive.com

May 22, 2025

Dealership Rating
Employee Rating

Subaru is always the best! They keep their estimated time for it to be available which is always a big plus. While I waited they vacuumed my car while I was talking to Dunca More

by terriebesier6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 22, 2025

Subaru of Little Rock responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

May 17, 2025

Dealership Rating
Employee Rating

Duncan, Frank & Daniel were fun to work with, friendly & courteous. Service done very satisfactorily & timely. More

by annabelledavis001@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 17, 2025

Subaru of Little Rock responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

May 16, 2025

Dealership Rating
Employee Rating

More attentive and helpful than I am used to at a car dealership. A very pleasant surprise on my first service visit. More

by johnarcher6389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Catt, Burt Prickett, Melissa Pearson, Kipperlie Davis, Jessie Havniear, Kari Bratton, Jaime Bolanos, Alex Perez, Clayvius Baker

Report | Print
May 16, 2025

Subaru of Little Rock responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Subaru of Little Rock, we look forward to having you as a valued customer for many years to come! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

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