Ed Chen
Ed Chen at Quality Subaru
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Ed Chen | Page 2

Business Manager

Quality Subaru

711 North Colony Road
Wallingford, CT 06492

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5.0
481 Reviews

Dealership Experience

12 yrs, 1 mo

Industry Experience

27 yrs, 10 mos

5.0

481 Reviews

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481 Reviews of Ed Chen

January 27, 2024

Dealership Rating
Employee Rating

Chris and the other employees of Quality Subaru were extremely helpfully in getting me my car. More

by adamfocareto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Ward, Chris Carey

Jan 29, 2024

Quality Subaru responded

We're glad to hear that Chris and out staff at Quality Subaru were so helpful. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your positive comments and thank you for choosing Quality Subaru!

January 15, 2024

Dealership Rating
Employee Rating

Highly Recommend! Chris was great to work with and really went above and beyond to secure my desired car and ensure top quality. He also kept me well informed along th More

by Nikkimarchitto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 16, 2024

Quality Subaru responded

We appreciate your recommendation and are delighted to hear about your positive experience with Chris. Going above and beyond to secure your desired car and ensuring top quality are key priorities for us. It's great to know that Chris kept you well informed throughout the process. If you ever need further assistance or have more feedback to share, feel free to reach out. Thank you for choosing us, and we look forward to serving you again in the future!

January 05, 2024

Dealership Rating
Employee Rating

Fourth Subaru purchased from Quality Subaru. First time working with Chris, and he was a tremendous help getting me the car I needed in a jam. Kudos to Chris on a job well done! More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Carey

Jan 08, 2024

Quality Subaru responded

Congratulations on your fourth Subaru from Quality Subaru! We thank you for your loyalty! It's fantastic to hear that Chris provided such excellent assistance, especially when you needed it the most. We'll make sure to pass along your kudos to Chris for a job well done. If there's anything else we can assist you with or if you have any questions, feel free to let us know.

December 19, 2023

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Employee Rating

Quick and easy process with incredible salespeople. The finance team was great and truly made it a smooth process. Easiest car deal I’ve had! More

by Isabel Adolphe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Carey

Dec 20, 2023

Quality Subaru responded

It's fantastic to hear about your positive experience! We're thrilled that our sales team made your car-buying process quick and easy, and our finance team ensured a smooth experience for you. Making it the easiest car deal you've had is exactly what we strive for. Thank you for choosing us—we're here for any future automotive needs you might have!

December 05, 2023

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Employee Rating

Tony was awesome with my second Forester purchase. He offered suggestions for insurance reps resulted in new relationships to support my car purchase. Quality Subaru focuses on the customer and Tony More

by Karen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Oliva

Dec 05, 2023

Quality Subaru responded

We know you have choices on where you shop for a new vehicle and are so pleased you chose us. Thank you for the kind words, excellent review, and for recognizing our staff’s hard work. We appreciate it! Reach out with any questions or for any additional assistance. Take care!

December 02, 2023

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Employee Rating

Ann did a fantastic job helping with my Outback purchase. . She got all parties involved including Joe, Mike and Ed to assist with my needs . Everyone at Quality is friendly, knowledgeable and willing to hel More

by genden17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 05, 2023

Quality Subaru responded

We know you have choices on where you shop for a new vehicle and are so pleased you chose us. Thank you for the kind words, excellent review, and for recognizing our staff’s hard work. We appreciate it! Reach out with any questions or for any additional assistance. Take care!

October 26, 2023

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Employee Rating

Quality Subaru is a fantastic dealership to work with. From management to sales and service everyone is great. Will continue to be my go to dealership. More

by kaplowitznoah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 27, 2023

Quality Subaru responded

Thank you for choosing us and continuing to choose us time and time again. We appreciate your kind words and hope to see you again soon. Reach out if you need anything. Take care.

September 20, 2023

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Employee Rating

Wonderful communication and customer service. Very clear on goals and did not feel forced to make decisions. More

by janzalon2011
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 21, 2023

Quality Subaru responded

We are so pleased that you chose us for your new vehicle purchase. We appreciate your time and this review. Please reach out if you need additional assistance from us. We hope to see you again in the future. Welcome to the Quality Subaru family!

April 16, 2023

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Employee Rating

I just picked up my 3rd Subaru, a 2023 WRX GT, and they were so understanding and helpful. I have returned to them over and over because of their excellent customer service! More

by denisjsheehy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Ward, Ann Brooks

Apr 17, 2023

Quality Subaru responded

Denis - thank you for always returning to us. We have enjoyed having you as a customer and family member. We are pleased that you got exactly what you needed. Please come back and see us again!

February 19, 2022

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Employee Rating

Recently purchased a 2022 Forester Wilderness in geyser blue from John Melchiore! He provided absolute stellar service and worked with me to get the exact deal I wanted. Thank you. More

by Bill Solomon
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JOHN MELCHIORE

Feb 21, 2022

Quality Subaru responded

Bill - thank you so much for taking the time to rate and review Quality Subaru! We appreciate it and look forward to working with you again in the future!

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