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Erin Kilgo
Erin Kilgo at Tony Serra Nissan
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Erin Kilgo | Page 28

Service Advisor

Tony Serra Nissan

1724 Cherokee Ave SW
Cullman, AL 35055

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4.7
295 Reviews
4.7

295 Reviews

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295 Reviews of Erin Kilgo

September 07, 2022

Dealership Rating
Employee Rating

They were very professional and went that extra mile to make sure we were happy with the job they did. More

by Kelleyroch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chuck Kennedy, Brian Endi

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Sep 09, 2022

Tony Serra Nissan responded

Kelleyroch, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

September 01, 2022

Dealership Rating
Employee Rating

Very nice to deal with! Got my car done quick and as a walk in. More

by rene'
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Sep 04, 2022

Tony Serra Nissan responded

Rene', thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan!

August 31, 2022

Dealership Rating
Employee Rating

Great fast and friendly service. Meet and exceeded my expectations . Definitely will do business again very soon . Thanks for the great service. More

by Clayton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brian Endi

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Sep 04, 2022

Tony Serra Nissan responded

Hi Clayton, we are very happy to have provided you with such a positive experience! We're glad to hear you enjoyed your visit.

August 31, 2022

Dealership Rating
Employee Rating

Unable to actually diagnose my issue, tried to blame me. Very unprofessional. Not pleased at all. More

by mrsb8140
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Helpful
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Sep 04, 2022

Tony Serra Nissan responded

Our service manager would really like to speak with you more regarding this matter. Please reach out to us at (256) 739-1771. We look forward to hearing from you.

August 31, 2022

Dealership Rating
Employee Rating

Everyone was very friendly, an service was fast . waiting time was very short. Great service More

by searcy259
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Sep 04, 2022

Tony Serra Nissan responded

Searcy259, thank you for your kind words and this wonderful review! Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 29, 2022

Dealership Rating
Employee Rating

I was very pleased with the quick turn around on my car. They were very pleasant to deal with. More

by Lori
Recommend Dealer
Yes

Other Employees Tagged: Chuck Kennedy, Brian Endi

Helpful
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Sep 02, 2022

Tony Serra Nissan responded

Lori, we're happy to hear you had such a positive experience with our team! Thank you for taking the time to let us know how we did. We hope you have a great day!

August 27, 2022

Dealership Rating
Employee Rating

Everyone involved with my purchase was amazing. Won't buy a vehicle from any other dealership. Highly recommend Tony Serra Nissan to anyone purchasing a vehicle. More

by Jennifer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Krise, Mason Isbell, Dylan Bullard, Jacob Mills, Brian Endi , Fred Crutcher, Jonathan (JP) Pearson

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Aug 31, 2022

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thanks again for taking the time to leave us this information about your recent visit. Take care!

August 26, 2022

Dealership Rating
Employee Rating

I am very Happy with salesmanship and service thus far with My 2021 Titan. Staff has been very friendly and helpful. Keep up the good work...!!! More

by GAILCOOPER73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Donaldson ( Sales ) would list more but can't really remember Their names...( My Bad )

Helpful
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Aug 29, 2022

Tony Serra Nissan responded

Gailcooper73, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! We look forward to your next visit! Take care!

August 26, 2022

Dealership Rating
Employee Rating

Everyone there is great. They are all very friendly and helpful. So thankful i bought a car there. I love my Kicks! More

by Danastansell
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Gouge, Jacob Mills, Chuck Kennedy, Brian Endi , Fred Crutcher, Jonathan (JP) Pearson

Helpful
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Aug 29, 2022

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 23, 2022

Dealership Rating
Employee Rating

The people are great & the popcorn and water in the waiting room make the wait worth it More

by kelseymoran981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gary Krise, Mason Isbell, Chuck Kennedy, Brian Endi , Fred Crutcher, Peggy Daniels, Mike Simpson

Helpful
Report | Print
Aug 26, 2022

Tony Serra Nissan responded

Kelseymoran981, we are glad we could help! Kelseymoran981, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan!

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