Graham Watson
Graham Watson at Family Hyundai
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Graham Watson | Page 3

General Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.6
371 Reviews

Dealership Experience

15 yrs, 1 mo

Industry Experience

28 yrs, 2 mos

Languages Spoken

English English

4.6

371 Reviews

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371 Reviews of Graham Watson

October 17, 2023

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Employee Rating

Had to take car back for minor scratches Austin ,Cristal & manager were very friendly & helpful More

by raulg71
Sales Price Transparency
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Recommend Dealer
Yes
Oct 17, 2023

Family Hyundai responded

Congratulations on your new vehicle! We are so glad that Cristal, Austin, and our team had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

September 28, 2023

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Al has the hook up on window tint- I'm so glad he recommended it! My sonata looks amazing! Thanks Buddy!! More

by megg29
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Trade-in Experience
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Recommend Dealer
Yes
Sep 29, 2023

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Al met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

September 23, 2023

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Completely mis diagnosed a problem I fixed. Electrical connection AND windshield washer water supply somehow { right} were disconnected during transmission replacement. And they were going t More

by GR5
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Recommend Dealer
No
Sep 27, 2023

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

September 09, 2023

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Awesome service department. The staff is very friendly and takes the time to go over my vehicle service requirements each time i bring in my Tucson. Although the service departm More

by coolstuff91
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Recommend Dealer
Yes
Sep 10, 2023

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

August 16, 2023

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Love Family Hyundai. Any issues or concerns were always addressed immediately. Great good of people. More

by EJH
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Maverick Watson , Maurice in sales and the service manager can’t remember his name.

Aug 17, 2023

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 12, 2023

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Got my 3rd Santa Fe today and the experience was nothing less than amazing! PJ, Graham, Jason, Toni, Bob, and Courtney truely make you feel like family. With 3 Hyundai dealers significantly closer to me... More

by kuckelman.k2
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Aug 14, 2023

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope you enjoy your new Santa Fe!

August 03, 2023

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purchased a 2014 Cad-srx full electronics on 04 July-23. traded our 10 Lincoln Cartier L-no electronics . had a brief orientation sans owners manual-missing salesman adam said must be used car magrs office More

by MTRONNES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Adam Ghouleh

Aug 07, 2023

Family Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

August 01, 2023

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Very easy, transparent, and honest. It was very easy to buy a vehicle here. Thanks Mark Holder, Bob Ross, and Graham Watson!!!!!!!!!!!! More

by jrburke2222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 02, 2023

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Mark, Bob, and Graham had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

July 31, 2023

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Staff is wonderful. Very helpful. Car was fixed in a timely manner and is working great! More

by fremle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maverick Watson, Robbie Watson

Aug 01, 2023

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

June 25, 2023

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Employee Rating

Friendly, knowledgeable and helpful staff. Great customer service and I would highly recommend this dealership to anyone looking for a vehicle or service. More

by MONTGOFAM1029
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Scott Lupo, Maverick Watson , Mayweather

Jun 26, 2023

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

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