Jacob McNeely | Page 2

Entire experience was top notch. Sales and finance staff was excellent and customer service was 5 star. Highly recommend to anyone! Sales and finance staff was excellent and customer service was 5 star. Highly recommend to anyone! More

by mandm888 Verified Customer Verified Customer

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Everyone was so attentive. I appreciate the time and attention they gave my family and I. I appreciate the time and attention they gave my family and I. More

by LETHADESIR Verified Customer Verified Customer

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Jacob was very detailed in his descriptions of the car's functionality. He was great, very helpful. 5/5 The day after I brought the car home, it had a flat and then you guys charged me to fix it which seeme functionality. He was great, very helpful. 5/5 The day after I brought the car home, it had a flat and then you guys charged me to fix it which seemed petty, since I probably had the nail in the tire before I left the lot with it. 1/5 More

by chelsealanejones Verified Customer Verified Customer

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Got a good discount from Costco, like the car. Had to go back because two boxes come in the trunk, a left and right The ones I got were both right. They exchanged one for a left. Had to go back because two boxes come in the trunk, a left and right The ones I got were both right. They exchanged one for a left. More

by ONESCIGUY Verified Customer Verified Customer

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Terrible xxx sales Extremely attention trying to sale, but when I returned some days before with some questions about my leasing contract, I've met completely different people but when I returned some days before with some questions about my leasing contract, I've met completely different people More

by anibaljunior69 Verified Customer Verified Customer

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Terrible experience. I bought a lemon, and they will do nothing to help, still owe over 10,000 dollars which I will be paying 385.15 for the next two years for a car tha I bought a lemon, and they will do nothing to help, still owe over 10,000 dollars which I will be paying 385.15 for the next two years for a car that is totally unusable. The Santa Fe Sport is awful. I bought it with about 30,000 miles and certified thinking that it would be a good car and I have had nothing but problems and no one ever helped me with anything as far as issues with the car. The catalytic converter and muffler blew up on the car twice, very scary with my nephew in a car seat over where it blew up. I had to replace that twice. The air conditioning went out twice, and I've been without air for a year because I can't afford that and a payment. The paint is falling off the car, it's never been in an accident. The electric seats work when they want to. I am 5'3" my husband is 6'1", not helpful. I've been wanting to get rid of the car since about a year after I bought it. Certified Preowned means nothing to them, they say that nothing is covered by the warranty ever, they want to charge you hundreds of dollars to just look at it. Now to top it all off, the car started sputtering on the highway and the engine light came on and the engine has no power, so I went to Tuffy, and they said that the car is in really bad shape. The oil exploded all over the engine, the spark plugs, coils, pistons, they told me to take it to the dealer because there is a recall on some engine parts. When I called them, they said that there is no recall for what they would attribute to that problem, they told me to call Hyundai Corporate which in turn blamed the dealer. Shocking. All of you are scandalous and I will never being doing business with either of you ever again. I'm sorry that you think this is worth your reputation. My review is less than one star. You also have people saying they are management and aren't. I put a one for all the Management department because obviously they have no idea what's going on in their own company. More

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Came in with a trade in to get a SUV, helped find the right model Santa Fe for us and got a fair deal on the trade in. right model Santa Fe for us and got a fair deal on the trade in. More

by tylersmith485 Verified Customer Verified Customer

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Trying contact for more than a week. My lease value is wrong in the website and every time that I call they transfer me for the account and no one answers me back. Even after I left a me My lease value is wrong in the website and every time that I call they transfer me for the account and no one answers me back. Even after I left a message with my name and phone number also, they supposed to send me $200 check that never arrived. More

by Maria2023florida Verified Customer Verified Customer

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It was fine. It was fine, and the people at the dealership were helpful with any questions that I had. It was fine, and the people at the dealership were helpful with any questions that I had. More

by KHRIS.POWELL Verified Customer Verified Customer

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I was not instructed in what features the vehicle has, I drove my car 4 miles and the vehicle had 15 miles but when I pick it up it had 43 miles. When I received the contract I was charged $1180 in cleaning drove my car 4 miles and the vehicle had 15 miles but when I pick it up it had 43 miles. When I received the contract I was charged $1180 in cleaning fee. More

by ALEXISPARODI123 Verified Customer Verified Customer

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