Joe Shoemaker | Page 2

Sienna Limited Premium AWD with disability feautures Zayas was extremely helpful during the entire buying process. We had a complex situation because we were purchasing a scooter lift and a scooter and w Zayas was extremely helpful during the entire buying process. We had a complex situation because we were purchasing a scooter lift and a scooter and we were working with Mobility Works in Niles. Zaya made sure to be in touch with our salesman at Mobility Works to ensure that the entire process went smoothly for us. Although it wasn't his responsibility to do so, he went above and beyond with his customer service. He also explained the financing aspect since we were going to roll all of our costs into the loan and made sure we got all of the incentives that we qualified for. Toyota Corporate has a program that reimburses you for the cost of medical equipment added to their vehicles and Zaya made sure that all of the forms were filled out properly and that they were submitted in a timely manner. He was very thorough in explaining the remote starter, extended warranty and other things that we added to the car. He is a very kind person and is always so nice to us. He is truly one of a kind! Also, shout out to Joe Shoemaker and Leah Interino for their patience, helpfulness and understanding. This was an emotional process (health issues leading to the scooter purchase) but they all made it very pleasant. More

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Excellent!!! Everything about my experience over at Toyota Schaumburg was top notch, I can't praise the staff enough, especially my friend Zaya Ocana. He made the Everything about my experience over at Toyota Schaumburg was top notch, I can't praise the staff enough, especially my friend Zaya Ocana. He made the process stress free, really went above and beyond to get me the best deal possible. If you are looking for a relationship with a car brand and a staff for years to come, you have to stop by and check them out. I was on the fence about Toyota for many years and then I dear friend of mine bought a Sienna, I have driven it a couple of times and it completely changed my mind. I got a Rav4 and right now I'm driving on cloud 9! Beyond the car are people like Zaya, Joe Shoemaker (Sales Manager) and Mr. Lee Wulbert! All of them worked very hard to make it possible for me to get my new car. Thank you, gentlemen!! Luis More

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Lease New Camry If you want a honest salesman, go see Zaya Oshana. He bent over backwards to give me the best deal of any Chicagoland Toyota dealership. His manager J If you want a honest salesman, go see Zaya Oshana. He bent over backwards to give me the best deal of any Chicagoland Toyota dealership. His manager Joe Shoemaker, did whatever he could do to get me into a new 2017 Camry lease. My family and I will continue our business with Schaumburg Toyota. More

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Fantastic experience - great car Zaya did a fantastic job of explaining all of the features on each car, and explaining ToyotaCare benefits to me. He helped me get into exactly the r Zaya did a fantastic job of explaining all of the features on each car, and explaining ToyotaCare benefits to me. He helped me get into exactly the right car, and it was a quick painless experience. Leah and Joe were both great also in getting the financing taken care of quickly, and getting me a fair trade-in value. Thanks to all! Loving the new car! More

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Very helpful I was helped by Joe Shoemaker and Zaya O who were there to make sure I absolutely loved the car I was getting and dos everything possible to make it a I was helped by Joe Shoemaker and Zaya O who were there to make sure I absolutely loved the car I was getting and dos everything possible to make it as quick and easy as they could More

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Very happy with RAV4 purchase I worked with Daniel Pieprz to find my son a RAV4 with the Toyota safety suite. He was very thorough showing me the features of the car. And also fin I worked with Daniel Pieprz to find my son a RAV4 with the Toyota safety suite. He was very thorough showing me the features of the car. And also finding the color and model I needed. Very good price matching with a Costco price I had from another dealer. The sales manager,Joe Shoemaker was a pleasure to deal with also. It was a very smooth transaction. More

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Toyota For Life I brought my inlaws in to Schaumburg Toyota yesterday to talk about trading in their Camry for something that would comfortably fit them, the kids and I brought my inlaws in to Schaumburg Toyota yesterday to talk about trading in their Camry for something that would comfortably fit them, the kids and the grandkids. Couldn't believe how quick and easy the buying process was at Schaumburg Toyota. My two sales reps, Zaya and Jerry, both sprung into action as one rep immediately took my 2012 Camry in for an estimate on trade value, and the other rep softly but effectively walked us through the differences between a Toyota Highlander versus a Toyota Sienna. I was shocked at the level of knowledge each sales rep provided on the differences between the two vehicles and their spot-on input and recommendations as to which features would most benefit my in-laws and their travel demands. After a thorough evaluation of each opportunity, my family decided on a new 2016 Toyota Sienna Limited and couldn't be happier with their decision. We were further floored as the manager Joe came over and personally walked us through all of our financing options, taking the time to break down the total costs and monthly payments of buying versus leasing and which made more sense for their style of travel and budget. Joe presented options in a way that made it very clear and transparent for my folks to understand, and took the time to be sure they absolutely understood not only the best financing options and were very comfortable with their decisions. Upon delivery of the cleanest van I have ever seen in my life, BOTH sales reps were there and took the time to slowly and efficiently walk my parents through each and every feature of their new van, answering each question and even going so far as to walk them through syncing both of their phones to the van and setting up various preferences and shortcuts. At the end of the day, both the product and service put fourth by your Schaumburg Toyota team was far above and beyond our expectations. Your new facility is like nothing I have ever seen and your service department looks more like an airport hanger. Thanks again for such a wonderful buying experience, and for keeping us in the Toyota family for life. More

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Joe Shoemaker is the best! Joe works for you! He is knowledgeable in all areas of the auto purchasing experience. Friendly, personable, good looking, smart, helpful, Joe is all Joe works for you! He is knowledgeable in all areas of the auto purchasing experience. Friendly, personable, good looking, smart, helpful, Joe is all that and more! More

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Outstanding Customer Service This was my second time buying a vehicle from Schaumburg Toyota. I walked in with a vehicle in mind and the price I wanted to pay for it. Jerry McDuff This was my second time buying a vehicle from Schaumburg Toyota. I walked in with a vehicle in mind and the price I wanted to pay for it. Jerry McDuffie went above and beyond to make sure I went home in the vehicle I had my eyes on. I am going to be a long time customer of Schaumburg Toyota and Jerrie. I highly recommend Jerry McDuffie as the salesman to talk to. More

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Class Act--Mench Mike in Service and Joe in Sales truly care and go the extra mile for there customers the Yiddish word for these gentlemen is MENCH. I thank you for Mike in Service and Joe in Sales truly care and go the extra mile for there customers the Yiddish word for these gentlemen is MENCH. I thank you for the service you not only provided my father but me also. More

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